Question
Publicis Sapient
IN
Last activity: 12 Feb 2020 10:55 EST
Compatibility issue with Internet explorer
Hi,
We are using Pega Version 7.2.2 and our application is behaving weird when working with IE. Instead of tabs we are getting new window on every click of the links. I tried modifying metatags and Harness advance tab: IE Document mode with value "IE=Edge". Still its not working for me.
Thanks,
Ravi
*Edited by Moderator to update Pega Platform version to 7.2.2***
Pegasystems Inc.
US
Those meta tags are correct, but even if they were not, it would not drive that behavior.
Are all links doing this? Did you sanity check other apps hosted on this app server, as well as generic public Internet sites?
Publicis Sapient
IN
Hi,
Actually we are using "Pega Meshup" for that particular portal. And as per the Pega SR :
SUMMARY
While working with Selfservice portal in IE, links are getting opened in a new window instead of tabs.
ERROR MESSAGES
NA
STEPS TO REPRODUCE
1.Launch the portal 2.click on left navigation links
ROOT CAUSE The mashup code generation is customized and not OOTB.
RESOLUTION Referred to community because of customization.
So even Pega support won't help us out. Kindly suggest some better approach to get this done.
Thanks,
Ravi
Pegasystems Inc.
IN
Check this article:https://community.pega.com/support/support-articles/onclick-link-work-object-opens-new-window-instead-ta