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Question

 Kavitha Ramtanky (KavithaR7196) Infosys Ltd Senior Associate Consultant
Infosys Ltd
BE
KavithaR7196 Member since 2017 1 post
Infosys Ltd
Posted: Dec 2, 2019
Last activity: Dec 10, 2019
Posted: 2 Dec 2019 7:10 EST
Last activity: 10 Dec 2019 12:16 EST
Closed

Unable to login to server in Internet explorer

Hi All,

Recently our Application server was upgraded from 7.3.0 to 7.3.1. Before the upgrade, We were able to login to server in Internet Explorer. After the upgrade, We were unable to login. Faced below issue (PFA).

Followed the steps mentioned in the below URL:

https://community.pega.com/support/support-articles/ie-11-compatibility-problem-pega-7

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Dev/Designer Studio Updates

Posted: 4 years ago
Posted: 4 Dec 2019 13:02 EST
Abhinav Gupta (Abhinav7) PEGA Manager, Technical Support - Platform Service Engineering
Pegasystems Inc.
IN

Hi,

Go to settings of IE then open compatible view settings. Disable compatibility view & then refresh the page.

Thanks,

Abhinav

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Posted: 4 years ago
Posted: 10 Dec 2019 12:16 EST
Kavitha Ramtanky (KavithaR7196) Infosys Ltd Senior Associate Consultant
Infosys Ltd
BE

Hi Abhinav,

Thanks for the reply. We are unable to check the "compatibility view" in IE in our client environment. We do not have permission to check/uncheck the compatibility settings in client environment.

Regards,

Kavitha

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