Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 SORNALATHA R (SORNALATHAR2728)
Hexaware Technologies Ltd

Hexaware Technologies Ltd
IN
SORNALATHAR2728 Member since 2018 8 posts
Hexaware Technologies Ltd
Posted: Jul 17, 2019
Last activity: Jul 30, 2019
Posted: 17 Jul 2019 8:26 EDT
Last activity: 30 Jul 2019 2:55 EDT
Closed

Dashboard zoomed varies

Hi Team,

I am also facing same issue (as discussed here) like the view of dashboard is zoomed in my system.But Its varying depending on the system (Ex:My screen resolution is 1366*768 its showing the dashboard zoomed but i have checked the another system with the same resoluction its not zooming the dashboard )

I have attached the screenshot for your reference.Kindly solve this issue

Thanks,

Sornalatha R

***Edited by Moderator: Lochan to reply into new post***

To see attachments, please log in.
User Experience

Posted: 5 years ago
Posted: 17 Jul 2019 21:47 EDT
Debraj Tarafder (tarad1) Senior Pega Support Associate
Pegasystems Inc.
IN

Hi,

Thanks for posting your question on Pega Support Community.

This is happening probably due to responsive behaviors . Responsive behaviors enable a layout to adjust according to screen size, providing an optimal user experience on a desktop, tablet, and phone.

 

To see attachments, please log in.
Posted: 5 years ago
Posted: 18 Jul 2019 4:50 EDT
Vikash Kumar Sahu (sahuv1)
Pegasystems Inc.
Principal Technical Solution Engineer - India
Pegasystems Inc.
IN

Hi,

Could you check if the responsiveness of the table/grid is checked.

Also see if the browser and operator are same. (As depending on the operator a different grid might come into picture.) 

To see attachments, please log in.
Posted: 5 years ago
Posted: 25 Jul 2019 3:10 EDT
SORNALATHA R (SORNALATHAR2728)
Hexaware Technologies Ltd

Hexaware Technologies Ltd
IN

Hi Sahuv1,

I have checked the responsiveness of the table/Grid. All the tables the responsiveness checkbox is clicked but still when the screen size is 100% it's showing the scroll bar in the right side only

 

Actual result :Scroll is placed in the right side of the screen when we login into the portal.

Expected result : When the user login as manager/user portal It should be aligned in the left side by default.
 

Kindly solve this ASAP.Early response will be highly appreciated.

 

Thanks,

Sornalatha R

 

 

To see attachments, please log in.
Posted: 5 years ago
Posted: 26 Jul 2019 2:33 EDT
Vikash Kumar Sahu (sahuv1)
Pegasystems Inc.
Principal Technical Solution Engineer - India
Pegasystems Inc.
IN

Hi Sornalatha,

I can see that the scollbar is on the TEAM (section ), please verfiy if it is on GRID ONLY .

On initial load the focus might be setting on a element which is at extreme right , so the scollbar is moving to right. To confirm this put a text inupt before the grid (for testing purpose only) and then check the behaviour.

Regards,
Vikash

To see attachments, please log in.
Posted: 5 years ago
Posted: 25 Jul 2019 3:51 EDT
Fahad Khan (FahadK14)
UBS Card Center AG

UBS Card Center AG
CH
Hi Sornalatha I believe you are are viewing your dashboard on laptop. Kindly clarify. The look of a screen depends on the screen resolution, but also depends on the monitor size. Your dashboard might not be so zoomed if youa re viewing in a big screen monitor. Secondly, I see there are 2 scoll bars. Vertical and horizontal. Vertical scroll bar is on the right. I do not understand the issue with scrolls. Please elaborate.
To see attachments, please log in.
Posted: 5 years ago
Posted: 25 Jul 2019 5:49 EDT
SORNALATHA R (SORNALATHAR2728)
Hexaware Technologies Ltd

Hexaware Technologies Ltd
IN

Hi ,

I am not viewing the dashboard on laptop.I am using the system.

1.My requiremnt is the dashboard of the scroll bar have to aligned  leftside  by default when the user is having the screen resolution as 100%

2. I am saying about Horizontal scroll bar.Its comming on the right side

 

To see attachments, please log in.
Posted: 5 years ago
Posted: 25 Jul 2019 9:09 EDT
Fahad Khan (Fahad.Khan)
Cognizant

Cognizant
GB
If its not fixed follow the below steps: The scroll bar or white space after table can come due to a small piece of code like a control or an embedded section. The best way to debug is reverse engineer it. After you change table to "Fill 100%" Try deleting one element at a time from you sections in ur private check out. One control , one Column at a time. Make sure u start from the bottom. you can refer the hierarchy you see on doing live UI. Keep refreshing ur Dashboard after each element removed. As u move up in the section hierarchy, eventually you will reach a point where the scroll bar issue is fixed. Then you will know which HTML element was causing the issue. you can share your findings here. Happy Debugging.
To see attachments, please log in.
Posted: 5 years ago
Posted: 26 Jul 2019 1:55 EDT
SORNALATHA R (SORNALATHAR2728)
Hexaware Technologies Ltd

Hexaware Technologies Ltd
IN

Hi Fahad,

1. As per your suggestion, I have changed to fill 100% in my private edit and then I refreshed the dashboard but when I am launching to dashboard (100% resolution) starting its coming in the left side but after few seconds it's going to the right side. My requirement is the scroll bar should be aligned left side by default.

2. You have said like try deleting one element at a time from your sections but in dashboard, we are having so many widgets. Each widgets should have more elements.SO how can we implement for all the widgets?

 

Is there any other way to achieve this?

Kindly anyone helps me to fix this bug. Early response will be highly appreciated.

 

Thanks,

Sornalatha R

 

 

 

To see attachments, please log in.
Posted: 5 years ago
Posted: 26 Jul 2019 3:18 EDT
Fahad Khan (Fahad.Khan)
Cognizant

Cognizant
GB
Hi Latha You dont have to worry abour all the widgets. Problem is created by work list widget. Start from there. Most likely it would be pyWorkListWidgetGridsAuto setion. (If you have nt customeised) . Start from the section where the worklist Table is located. For starters, remove the table all together from section. Check if the problem is solved. if it does, then your table has issue. Then start removing one column at a time. Let me know your findings.
To see attachments, please log in.
Posted: 5 years ago
Posted: 29 Jul 2019 2:20 EDT
SORNALATHA R (SORNALATHAR2728)
Hexaware Technologies Ltd

Hexaware Technologies Ltd
IN

Hi Fahad,

We are using the pyWorkListWidgetGridsAuto section. As per your suggestion, I have removed the table all together from the section. After that, I have launched the dashboard but still, the scroll bar is coming in the right side.

 

Thanks,

Sornalatha 

To see attachments, please log in.
Posted: 5 years ago
Posted: 29 Jul 2019 4:59 EDT
Fahad Khan (Fahad.Khan)
Cognizant

Cognizant
GB
Hi Latha, Good, that means the Table is not causing the issue. I suggested earlier, keep removeing one element at a time as you move up in the hierarchy. Keep going up all the way to the harness. If you stop in between you will not be able to resolve the issue.
To see attachments, please log in.
Posted: 5 years ago
Posted: 29 Jul 2019 6:44 EDT
SORNALATHA R (SORNALATHAR2728)
Hexaware Technologies Ltd

Hexaware Technologies Ltd
IN

Hi Fahad,

For short duration, I have followed the another way like I kept scroll bar for each widget so that the main page(full screen)not showing the scroll bar .Thanks for your response. Sure I will try later.

 

Thanks,

Sornalatha R

To see attachments, please log in.
Posted: 5 years ago
Posted: 29 Jul 2019 2:50 EDT
SORNALATHA R (SORNALATHAR2728)
Hexaware Technologies Ltd

Hexaware Technologies Ltd
IN

Hi Everyone,

What are the approaches I have tried to get the scrollbar as left side by default mentioned below but still it's not coming. Kindly help me to achieve this.

1. Both skin and table level enabled the Enable support for responsive breakpoints checkbox

2. For all the widget each cell  I make it first cell as primary and rem  column as secondary instead of other(Reason: when we enable the responsive breakpoint while testing if we are minimizing the page in Internet Explorer(only for this browser) the contents are not showing

3. Compressed the width of the each cell

4.Removed one by one widget and tested(widgets are Worklist, Team WorkList, Case entered by me, my case)

5. In the table of grid-,> in the general tab field enabled the optimize code checkbox but its showing error the other widgets except for mycase widget 

 

These are the approaches I have tried but still when I launch the dashboard(having 100% resolution)the scroll bar coming in the right side.

 

kindly help me to solve this issue ASAP.

Early response will be highly appreciated

 

Thanks,

Sornalatha R

 

 

To see attachments, please log in.
Posted: 5 years ago
Posted: 30 Jul 2019 2:55 EDT
SORNALATHA R (SORNALATHAR2728)
Hexaware Technologies Ltd

Hexaware Technologies Ltd
IN

Hi,

Is there is any way to calculate the dynamic width (CSS code) based on the screen resoluction

 

For example, in each widget->for the table gird->in the presentation tab -> I have added the CSS code for a scroll bar. But  If add more widgets then it's overlapping the content.

 

Kindly give me suggestion 

 

Thanks,

Sornalatha R

 

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice