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Question

 Danielle Froseth (DanielleF8543)
Noridian Healthcare Solutions LLC

Noridian Healthcare Solutions LLC
US
DanielleF8543 Member since 2018 1 post
Noridian Healthcare Solutions LLC
Posted: Jul 3, 2019
Last activity: Jul 19, 2019
Posted: 3 Jul 2019 23:33 EDT
Last activity: 19 Jul 2019 11:52 EDT
Closed

Robot Manager Assignment Communication Issue

We have one work group with five assignment types that all of our robots work. The robots are not working case assignments in the priority order assigned in Robot Manager. In addition, if we have an assignment(s) turned off, the bot will continue to grab and work cases out of the assignment(s) that should be turned off. Any insight on fixing this issue is appreciated.

***Moderator Edit-Vidyaranjan: Updated SR details***

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Robotic Process Automation
Support Case Parallel

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