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Question

 Dinesh Kumar Dhanasekaran (DineshKumarD9112) Accenture Pega Lead System Architect
Accenture
NL
DineshKumarD9112 Member since 2017 25 posts
Accenture
Posted: Sep 3, 2019
Last activity: Sep 3, 2019
Posted: 3 Sep 2019 6:20 EDT
Last activity: 3 Sep 2019 10:31 EDT
Closed
Solved

Pega Robot Manager issues

Hi All,

I have few questions regarding Pega Robot Manager 6.1.

1. Will the Robot color be changed to blue(standby) when there are no assignments to be processed in the Robotic Work queue? i.e. 0 assignments in the work queue.

2. Only when there is assignment in the Robotic Work queue, the Robot will change its color to green and start processing the assignments in the work queue? Until then will the Robot color be blue?

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Robotic Process Automation

Accepted Solution

Posted: 5 years ago
Posted: 3 Sep 2019 9:05 EDT
Thomas Sasnett (ThomasSasnett) MOD Lead Robotics Architect
Pegasystems Inc.
US

Blue is for when the robot is logged out but the RPA service is running. The robot will be green when logged-in, regardless of any work in the queue. It might show as red if it loses communication to Robot Manager, but working and idle are both green.

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