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Question

 Brennen Chadburn (BrennenC)
Willis Towers Watson
Knowledge Analyst
Willis Towers Watson
US
BrennenC Member since 2018 5 posts
Willis Towers Watson
Posted: May 20, 2019
Last activity: May 21, 2019
Posted: 20 May 2019 14:51 EDT
Last activity: 21 May 2019 11:45 EDT
Closed

Article ratings and views within date range

I am wanting to know whether there is a way to filter articles for the number of views, aggregated rating and Like Percentage within a given time frame. I have looked for a property similar to .pxCreateDateTime that provides this information and have searched for a report that aggregates views and ratings per article without much luck.

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Posted: 6 years ago
Posted: 21 May 2019 8:48 EDT
Sawant Tandle (tands)
PEGA
Senior Manager, Customer Service Desktop & Self-Service
Pegasystems Inc.
IN

Unfortunately this is not supported but you may want to store this information in a separate Data Class and access it 

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Posted: 6 years ago
Posted: 21 May 2019 11:45 EDT
Brennen Chadburn (BrennenC)
Willis Towers Watson
Knowledge Analyst
Willis Towers Watson
US

Thanks for your assistance. So I understand, are you saying there isn't a way to filter views by date (besides simply referring to the creation date of an article)? Pulling data for a child article would allow me to know the number of views since it was created, but are you referring to some other method of storing this information, if so could you clarify further? 

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