Question
RBC
CA
Last activity: 7 Jun 2019 17:09 EDT
Cannot uninstall NativeFoundationSetup
Need to write Microsoft SCCM script to install and uninstall Pega Runtime SP1 onto a Corporate environment. The install runs fine, but when attempting to uninstall, the setup leave NativeFoundation installed. I attempted to run NativeFoundationSetup.msi manually with /UNINSTALL switch, but it fails indicating "The patch package could not be opened. Verify that the patch package exists and that you can access it.
Both seem to exist but still cannot remove the package... Help!!
Pegasystems Inc.
IN
If issue still exists at your end, you can try installing PNF again and try un-installing PNF manually. If issue still persists, you may take help from your local system admin in cleaning the registry entries and clean the S/W like other S/W.
Pegasystems Inc.
US
How did you uninstall Runtime? Did you try using the same approach for Pega Native Foundation? I used wmic to successfully uninstall Pega Native Foundation.
Command: product where name="Pega Native Foundation" call uninstall
If you need additional help please open up a SR for assistance.
RBC
CA
I eventually was able to remove all Pega components, but had to manually copy the "OpenSpan.ChromeExtensionInstaller.exe" into a directory where the Pega installer could find it, and then run the uninstaller part by part:
1) msiexec /X ""%1OpenSpanRuntimeEntSetup.msi"" reboot=ReallySuppress /Qn
2) "msiexec -x ""%1NativeFoundationSetup.msi"" reboot=ReallySuppress /Qn
A real pain in the ass.... I do now have a DevOps that can install and remove silently with the two VC redistributables. If interested please let me know.