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Question

 Mariane Ammar (MarianeA)
Murex

Murex
LB
MarianeA Member since 2016 78 posts
Murex
Posted: Apr 4, 2019
Last activity: Apr 9, 2019
Posted: 4 Apr 2019 8:36 EDT
Last activity: 9 Apr 2019 8:50 EDT
Closed

Inaccurate search functionality in PegaKM 8.1

Hello,

We are testing the search functionality on PegKM Version 8.1

Up till now it is unacceptably inaccurate. Is there some configuration that we must do to enable an accurate search ?

Example of inaccuracy:

  1. misspelled words (NB: degree of fuziness is set to auto)
  2. synonym words ('big', 'large')
  3. for publisher roles, search for text in titles only
  4. does not ignore useless words like 'a', 'the', 'or', ..
  5. special characters in help site
  6. ...

Thank you,

Mariane

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Pega Knowledge

Posted: 5 years ago
Posted: 9 Apr 2019 5:42 EDT
Sandeep Kumar Tiwari (tiwas1)
PEGA
Principal Applications Engineer, Customer Service Desktop & Self-Service
Pegasystems Inc.
IN

Hi Mariane,

Please raise an SR, we will look into it.

Regards,
Sandeep Kumar Tiwari

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