Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Mani Bharghava Reddy (Mani Bharghav)
Evonsys
Lead Consultant-Technology
Evonsys
US
Mani Bharghav Member since 2017 40 posts
Evonsys
Posted: Feb 15, 2019
Last activity: Jun 4, 2019
Posted: 15 Feb 2019 9:58 EST
Last activity: 4 Jun 2019 5:00 EDT
Closed
Solved

ClickByOCR not working when the screen gets locked

Hi All,

Can you please help me on how to get the OCR works when the screen gets locked.

i have used the method Click by OCR 4 parameters but this not working when the system is locked.

thanks in advance.

To see attachments, please log in.
Robotic Process Automation

Accepted Solution

Posted: 5 years ago
Posted: 20 Feb 2019 22:13 EST
Rushabh Shah (Rushabh Shah)
PEGA
Software Engineer, Robotics Engine
Pegasystems Inc.
US

Hello, 

This is expected behavior as OCR is a screen scraping tool and when the screen is locked the application screen is not painted. There is no workaround for this behavior. 

Thanks 

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice