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Question

 Ravi Theja Solleti (RaviThejaS)
Valcon
Ravi Theja Solleti
Valcon
NL
RaviThejaS Member since 2017 3 posts
Valcon
Posted: Feb 6, 2019
Last activity: Apr 26, 2019
Posted: 6 Feb 2019 23:03 EST
Last activity: 26 Apr 2019 16:31 EDT
Closed
Solved

Requirement to display Step Count in Case Life Cycle Gadget

Customer has requirement to view Cases that are waiting in each Step .

We are on 7.2.2 , the current Case life Cycle gadget displays only count of Cases for each stage but not for steps. We did some customization to display step counts. But i was looking for OOTB feature if any available in any other gadgets or release for this specific requirement.

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Case Management

Accepted Solution

Posted: 5 years ago
Posted: 21 Feb 2019 0:34 EST
Ravi Theja Solleti (RaviThejaS)
Valcon
Ravi Theja Solleti
Valcon
NL

We did using Custom DB functions based on Assign- ,  Work Tables. But that my cause performance issues .

This is where i was looking for some OOTB options

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Accepted Solution

Posted: 5 years ago
Posted: 21 Feb 2019 0:34 EST
Ravi Theja Solleti (RaviThejaS)
Valcon
Ravi Theja Solleti
Valcon
NL

We did using Custom DB functions based on Assign- ,  Work Tables. But that my cause performance issues .

This is where i was looking for some OOTB options

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