Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Adel Amine (AdelA815)
Sopra Steria Group SA

Sopra Steria Group SA
FR
AdelA815 Member since 2017 10 posts
Sopra Steria Group SA
Posted: Feb 5, 2019
Last activity: Feb 8, 2019
Posted: 5 Feb 2019 11:31 EST
Last activity: 8 Feb 2019 8:26 EST
Closed

Flow action assignments to work queue

Hello,

I am routing assignments to work queue (see attachment).

My requirement is :

Open the assignment in my workbasket and choose either to move the assignment to stage A or stage B throw a button (button "Stage A" and button "Stage B")

The section of the flow action will contain these two buttons.

Is the best practice is to call two different flow action in the two connectors after my assignment shape ?

Thus, how to know what of both flow action will be called when i will click on an assignment of my workbasket ?

Thanks

To see attachments, please log in.
Dev/Designer Studio
Case Management

Posted: 5 years ago
Posted: 6 Feb 2019 8:16 EST
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

Hi,

When you open the assignment, the flowaction having higher likelihood will be displayed by default. If you want to switch the flowaction you have to go to OtherAction and show the other flowaction to user. This is how it generally configured. 

 

I

To see attachments, please log in.
Posted: 5 years ago
Posted: 7 Feb 2019 11:26 EST
Adel Amine (AdelA815)
Sopra Steria Group SA

Sopra Steria Group SA
FR

Hi,

 

Sorry but I don't have this button when I open my assignment from my workBasket.

 

Do you have a way to get it ? The name of the section or harness which displays it ?

 

Thanks

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice