Question
Putumbaka
US
Last activity: 20 Feb 2020 6:19 EST
Work Object assignment and flow actions displayed
I have a requirement to transfer work object to another operator. We have defined that on the assignment shape by giving the worklist name. Now the flow actions coming out of this assignment shape should be visible to the previous operator. But as case was transferred in assignment shape and then flow actions are called, flow actions are showing up on the actions button of the second operator to whom the case was transfterred. but our requirement is to display flow actions under actions button for the first operator.
How to achieve this ?
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Accepted Solution
Updated: 20 Feb 2020 6:19 EST
Putumbaka
US
Got the solution We used Perform privileage for the flow class
Pegasystems Inc.
FR
Hello,
Usually a transfer or a reassign is done within a local action not a flow action. Can you use a local action instead of a flow action?
Putumbaka
US
We used assignment shape to route the work object
Putumbaka
US
Any other suggestions?
Bits In Glass
LK
A flow action represents an available action at the flow assignment which can be performed by the user. If the associated flow actions are to be performed by the previous user, then the assignment should be in the same user's list, and the reassignment needs to happen once an appropriate action has been taken.
Putumbaka
US
any way that we can modify this functionality for one flow?
Updated: 14 Jun 2021 7:38 EDT
Pegasystems Inc.
IN
Where did you configure to show Flow action to show under the Actions menu?
1) In the case type rule as Case wide actions.
2) In the action menu navigation rule as menu item.
Putumbaka
US
Action menu navigation rule as menu item
Accepted Solution
Updated: 20 Feb 2020 6:19 EST
Putumbaka
US
Got the solution We used Perform privileage for the flow class
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Brendan Horan Bhargav Putumbaka