Weird behavior when a case has a lot of subcases
Hello,
We have an application that creates case A. These cases A creates subcases B. These subcases B creates subcases C.
When the number of subcases is not large, then there are no issues.
When the number of subcases is large (for example 37,000), then weird behaviors start to appear. The case A gets stuck in creating subcases B, not all of subcases B and C are created (missing), ect
Why this is happening?
Is it that the requestor or node can’t handle the large numbers/size?
Is it that activities are not meant to handle the large numbers/size?
***Edited by Moderator Marissa to update platform capability tags****
Pegasystems Inc.
FR
Hello,
37000 in total B plus C?
To be honest I never tried to create so many subcases. Have you sized your machine correctly? Because for such numbers I need specific sizing I guess.
Infosys Ltd
US
There is 1 cases A, there are 456 subcase B, and there are 37722 subcase C.
By size your machine, do you mean the heap for the JVM? Our app is in the cloud.
I am not sure if this is what you are asking, but users can create new projects without issues. The issue is that when large project start having issues, the issues never disappear, even after we edit it.