Question
Cognizant
US
Last activity: 8 Sep 2017 2:42 EDT
Agent Weird Behavior
Hi,
In our application we have two agents
1) Midnight Report generation >>> it is an advanced agent it will generate the report every day 12 AM EST
issue is it is (The above agent ) generating the same report twice with few seconds difference for first report and second but
the first one does not contain any data (empty ) but the second report contains the data .
I have configured the agent to Run at 12 AM EST only once in day, am getting confuse how it s triggering twice with few seconds difference ?
Could any one look in to this and respond me as soon as possible. Thanks
***Updated by moderator: Lochan to add Categories***
Pegasystems Inc.
IN
Hi,
Can you try tracing the agent and provide more information after seeing the behaviour, you might able to debug too. See the below link for information
https://pdn.pega.com/troubleshooting-agents/troubleshooting-agents
Thank You.
Pegasystems Inc.
IN
https://collaborate.pega.com/discussion/video-support-guide-how-trace-agent-designer-studio
This is a video on how to trace an agent.
Try running the agent activity standalone once. Are you getting a single report only?