Mobile APK issue after installation, showing nothing
Hi Team,
I created mobile apk file but after installing the app its not showing anything .please find attached.
Pegasystems Inc.
PL
Hello,
It looks like you phone cannot reach the Pega Server to install the application (in fact on first run it has to install the login page). You can either verify if pega server is accessible from the mobile browser on your phone or you can build apk with DEBUG logging level and you can check device logs (adb logcat, android sdk Monitor tool) for any potential issues.
If it is not a connection issue, then device logs will tell you what the issue is. Might be problem with parsing the login page or some different issue.
Regards,
Aleksander
Aaseya IT Services Pvt. Ltd.
IN
I found this Error in logs in Logs,
09-05 18:15:00.746 8508-8561/com.saudi786.my.android_app W/FileRequest: Error occurred when accessing https:// Proprietary information hidden:8002/prweb
javax.net.ssl.SSLHandshakeException: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.
Can any one please help me to Resolve this issue.
Pegasystems Inc.
PL
Hi,
Based on my knowledge, your server is using a selfsigned ssl certificate. You either need to use proper SSL certificated.
You might also try to change the URL in mobile build tab (Option Use alternative server URL) and use
http:// Proprietary information hidden:8002/prweb
instead of
Hi,
Based on my knowledge, your server is using a selfsigned ssl certificate. You either need to use proper SSL certificated.
You might also try to change the URL in mobile build tab (Option Use alternative server URL) and use
http:// Proprietary information hidden:8002/prweb
instead of
https:// Proprietary information hidden:8002/prweb
Regards,
Aleksander
Pegasystems Inc.
US
The URL above is using an IP address and not a domain name. It also does not seem to have a valid SSL certificate configured.
- James
Vodafone
IN
Hello Odelum,
The Reported issue occurs when the IP address or domain is not accessible. Please try to fix the IP address or domain accessibility to your handset device, the app should render the login screen.
Regards,
Naveen