Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Dinesh Kumar Sundaravadivelu (DSundaravadivelu)
TSYS
Dinesh Kumar Sundaravadivelu
TSYS
US
DSundaravadivelu Member since 2010 18 posts
TSYS
Posted: Jun 22, 2018
Last activity: Jun 25, 2018
Posted: 22 Jun 2018 11:04 EDT
Last activity: 25 Jun 2018 16:28 EDT
Closed

Will PegaCall 7.3 support Genesys Voice platform 8.5 ?

the PegaCALL 7.3 documentation were not clear for Genesys.

Will it support Genesys Voice platform 8.5 by installing it third party JDK?

***Edited by Moderator Marissa to update platform capability tags***

To see attachments, please log in.
Pega Customer Service

Posted: 6 years ago
Posted: 22 Jun 2018 17:51 EDT
Arun Kumar Mahanty (Arun_Mahanty)
Pegasystems Inc.
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

I have gone through the below configuration guide however i too didn’t find any Genesys version .

https://community.pega.com/system/files/pdfs/pega-call-configuration-and-operations-guide-cti-link-server-genesys-cti-731.pdf

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice