Question
Accenture Solutions Pvt Ltd
IN
Last activity: 23 Aug 2018 19:06 EDT
OpenSpan Services Error in Pega Robotics Studio 8.0.1080 in Windows 7
Hi,
while trying to interrogate & run the OpenSpan automation developed for Java swing desktop application(Javaw.exe as TargetPath , Java application batch file.bat file as Path, Start Method as StartAndWait ) using Pega Robotics Studio 8.0.1080 below error is occurred, where as same studio is working fine & able to run automations for other desktop applications like calc.exe & web applications. lease kindly assist to resolve the issue.
An error occurred while setting up shared memory with the service 'OpenSpan Services'.Verify that the service is running.
Accepted Solution
Pegasystems Inc.
US
The services are not separate. They are selected to be installed when you initially performed the installation. Did you elect to install them? If not, you must re-install. If you did, check the services control panel option under Administrative Tools (or you can simply select Start-->Run-->enter the text "services.msc"). Look for OpenSpan Services and restart it. If it is not present, you'll need to re-install.
Pegasystems Inc.
US
Have you verified that the OpenSpan Services service is running? If you are using a StartMethod other than Start, it will require the services be installed and running.
Accenture Solutions Pvt Ltd
IN
OpenSpan Services application is found in installation folder, but it is not running when am using StartAndWait as StartMethod. So now what should I do ,do I need to get the whole Pega robotics studio reinstalled again or only alone OpenSpan Services application need to be reinstalled?
Accepted Solution
Pegasystems Inc.
US
The services are not separate. They are selected to be installed when you initially performed the installation. Did you elect to install them? If not, you must re-install. If you did, check the services control panel option under Administrative Tools (or you can simply select Start-->Run-->enter the text "services.msc"). Look for OpenSpan Services and restart it. If it is not present, you'll need to re-install.