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What is case specialization & how to use it
Hi All,
What is case specialization,how and when to use it,
Thanks,
SorenTara
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Hi All,
What is case specialization,how and when to use it,
Thanks,
SorenTara
Hi SORENTARA,
Thanks for posting on PSC.
Specialized case types are variations of a base case type that rely on a specific condition or circumstance.
For example, you can create specialized versions of the Tax case type to support the unique reporting procedures used in different states, counties, or provinces. This ensures that your cases are routed to the appropriate stakeholders and resolved using only the relevant stages and steps.
A specialized case type is implemented in your application as a copy of a base case type that defines a circumstance on a single-value property.
- When and how to use case specialisation?
Hope it answers your questions, kindly notify by marking this post as answered for larger Pega audience.
Regards,
Asif
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