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Question

 Prashant Daniel Maxwell Samuel (danprashant)
Barclays US
Assistant Vice President - Pega Practice
Barclays US
US
danprashant Member since 2015 7 posts
Barclays US
Posted: Mar 23, 2018
Last activity: Apr 16, 2018
Posted: 23 Mar 2018 0:22 EDT
Last activity: 16 Apr 2018 4:10 EDT
Closed

Adding Attachments to Non-Workobjects and storing it in pc_data_workattach

Hi,

We have a requirement such that, there is a parent work object, and there are a list of pages in pagelist (We call them issue and issuelist). Each page in pagelist will have an Unique ID (say, I-1, I-2, I-3). Each parent WO can have multiple issues associated with it. And Each Issue can have attachments. Since, these are not WO, while storing the attachments using the OOTB activity, it takes the pyID of WO. We need to store the attachments in pc_data_workattach with respective to the Issue ID. Can anyone suggest the procedure to achieve this.

Thanks,

Prashant

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Low-Code App Development
Java and Activities
Case Management

Posted: 6 years ago
Posted: 30 Mar 2018 5:27 EDT
Arun Kumar Sarada (ArunSarada)
PEGA
Senior Product Manager, Case Management
Pegasystems Inc.
IN

By creating "issue" as casetype and "issuelist" as child casetype, you must get the attachment support out of the box for both issue and issue list without any specific implementation. 

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Posted: 6 years ago
Posted: 16 Apr 2018 4:10 EDT
Prashant Daniel Maxwell Samuel (danprashant)
Barclays US
Assistant Vice President - Pega Practice
Barclays US
US

Thanks for the response Arun. But, the business owners does not want Issue as a Case Type. Is there any other way of achieving this.

Thanks,

Prashant

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