Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Purushotam Thakur (PURUSHOTAM)
Cognizant Technology Solutions
Lead System Architect
Cognizant Technology Solutions
CA
PURUSHOTAM Member since 2011 3 posts
Cognizant Technology Solutions
Posted: Feb 6, 2018
Last activity: Mar 11, 2018
Posted: 6 Feb 2018 10:44 EST
Last activity: 11 Mar 2018 18:12 EDT
Closed
Solved

PegaCALL Supports Mobile Agent feature?

Hi PegaCALL support team,

Does PegaCALL supports "Sign In as a Mobile Agent" feature of Cisco Finesse? We have a requirement where we need to enable this feature in our application.

Currently we are using Pega Call Engine version: Proprietary information hidden

Thanks

***Edited by Moderator Marissa to update categories***

To see attachments, please log in.
Conversational Channels

Accepted Solution

Posted: 7 years ago
Posted: 7 Feb 2018 17:15 EST
Keith Whitehouse (Keith_W6)
PEGA
Fellow, Technical Support, Customer Service
Pegasystems Inc.
US

The sign in as a mobile agent feature is currently Not supported in any release of PegaCall.

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice