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Question

 Prashant Kadam (PrashantK0033)
Ernst & Young LLP

Ernst & Young LLP
US
PrashantK0033 Member since 2017 12 posts
Ernst & Young LLP
Posted: Nov 7, 2017
Last activity: Apr 10, 2019
Posted: 7 Nov 2017 15:31 EST
Last activity: 10 Apr 2019 15:06 EDT
Closed
Solved

Not able to sent email from Openspan Microsoftoutlook connector

Hi
I am facing issue in sending email using microsoftOutlook connector. Please find attached image of automation.
I can debug this automation step by step but when send method executes i don't see anything further step happening , there is no response. Even nothing is getting logged in Runtime log. If I use display method in Automation I can email message with all provided details like email id, subject and body.

Please help.

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Robotic Process Automation

Accepted Solution

Posted: 6 years ago
Posted: 10 May 2018 14:47 EDT
PARAMESWARA REDDY KONUGANTI (ParamKonuganti)
1986
PARAMESWARA REDDY KONUGANTI
1986
US

Hi Prashant,

It worked for me the same way you configured.

The only change I tried is there is no data link between New Email Method and ProxyOutlookMail Component. or I have used directly New method of MicrosoftOutlookMail Component as shown in attached screenshot.

 

Thanks,

Param

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Posted: 7 years ago
Posted: 8 Nov 2017 7:48 EST
John Lotspeich (lotsj)
PEGA
Senior Software Engineer, Process and Task Mining
Pegasystems Inc.
US

It looks like your log says the email address in the To property is not in a valid format. Try entering the address again to double check the format is proper.

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Posted: 7 years ago
Posted: 8 Nov 2017 10:39 EST
Prashant Kadam (PrashantK0033)
Ernst & Young LLP

Ernst & Young LLP
US

Hi,
Thank you for your reply. I noticed this error before in log and confirmed on email id but its correct. 
Also please find attached image, It throws this error if I use "microsoftoutlookmail"  connector directly instead of using using proxy from "microsoftOutlook" connector.

Thanks .

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Accepted Solution

Posted: 6 years ago
Posted: 10 May 2018 14:47 EDT
PARAMESWARA REDDY KONUGANTI (ParamKonuganti)
1986
PARAMESWARA REDDY KONUGANTI
1986
US

Hi Prashant,

It worked for me the same way you configured.

The only change I tried is there is no data link between New Email Method and ProxyOutlookMail Component. or I have used directly New method of MicrosoftOutlookMail Component as shown in attached screenshot.

 

Thanks,

Param

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Posted: 6 years ago
Posted: 10 Apr 2019 9:20 EDT
shweta kawad (shwetak3)
Emtec Inc

Emtec Inc
IN

This Automation Sending mail with attachment didn't work for me. It Sends the email without attachment even if addAttachment method in automation.

Please help with this.

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Posted: 6 years ago
Posted: 10 Apr 2019 15:06 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US
Hello!
 
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query.
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Hello!
 
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s at the top of this screen and also on our Pega Support Community homepage.  Once created, please reply back here with the URL of the new post.

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