Question
UHG
IN
Last activity: 6 Nov 2017 0:59 EST
Mobile Landing Page feature for retrieving user logs
Questions that I have for this feature: 1. Can we use this feature to get the logs of already submitted application to server? (Work object is resolved but few properties information is not synced to server. What Debug option would be best to request for in the Mobile landing Page for this kind of issues i.e error, info, etc..) 2. When we request the logs of the user, we will get the logs only when next Full sync happens from that specified user? 3. Is there any way where we can identify which node it is trying to connect to for the Full or Delta sync so that we can enable the logs feature for only that node? Because we have 24 JVM's for our application and we are not sure which node it is connecting to, 4. I am assuming it retrieves the user logs as we see in user device. Please confirm on this.
Pegasystems Inc.
IN
1. 'Debug' level is sufficient. You can specify the duration for which you need logs on landing page.
2. You get logs on next data sync. Full sync will likely remove all logs so avoid that.
3. Typically, nodes wouldn't be switched in subsequent syncs. You can identify the node on which user logged in and when you retrieve logs, check logs on identified node. Or, go to Requestor management -> Locate your operator -> the one with type APP will have node specified. That node is most likely the one where logs will be sent.
4. This retrieves JS console logs for a particular Pega application.
Optum Global Solutions
IN
hi raidv,
Thank you!
User device logs (JS console) will be synced to Pega RULES logs? Where those will be stored exactly when Delta Sync happens?