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Question

 Pritam Chakraborty (PritamChakraborty)
Eviden
Pega LSA
Eviden
NL
PritamChakraborty Member since 2012 18 posts
Eviden
Posted: Jul 3, 2017
Last activity: Jul 4, 2017
Posted: 3 Jul 2017 10:13 EDT
Last activity: 4 Jul 2017 5:01 EDT
Closed

Report Format issue in Schedule Reports

Hi All

We are using export to excel in the Report and users should be able to schedule a report. If we manauly execute the report it works correctly , howevere if we schedule a Report it do not give us the correct format. Please see the below Screen shot for Details. Please suggest if you have any idea to solve this.

Thanks

Pritam

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Low-Code App Development
Reporting

Posted: 7 years ago
Posted: 4 Jul 2017 4:53 EDT
Gisela Rodrigues (rodrg)
PEGA
Senior Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi Pritam,

The behaviour you currently see is an expected behaviour and as per design because when a user runs a report , the format that is displayed will be according to the user's locale set.

For Export to excel scheduled reports however, the server's locale is taken into consideration. 

The suggestion is thus to the server's locale accordingly.

Thanks,

Gisela

 

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