Jumping between case types
I already created 2 case types, those 2 need each other to be implemented. I need to know how to jump to another case type with a button. Is there any way? Thank you.
Accepted Solution
Pegasystems Inc.
US
What exactly do you mean by jumping between Casetypes. Are you talking about the runtime working on two Case Instances?
Also in Runtime is the use case to access the other Case instance by clicking some where: If this is the case you can provide a link to open the other case in each of the cases.
or
by moving the flow in the one case by doing some action in the other case?
Pegasystems Inc.
IN
Hi,
I don't think you will be able to jump/access any two case types, unless there exists any relation ship between those 2 casetypes such as parent - child relation ship .
You can probably make use of
1)setticket activity, to jump to any particular flow,
2)or write a custom activity to replace the pyWorkPage with the pyWorkCover or viceversa.
Accepted Solution
Pegasystems Inc.
US
What exactly do you mean by jumping between Casetypes. Are you talking about the runtime working on two Case Instances?
Also in Runtime is the use case to access the other Case instance by clicking some where: If this is the case you can provide a link to open the other case in each of the cases.
or
by moving the flow in the one case by doing some action in the other case?