Issues facing with PEGA RDA connectivity from Robotic studio
While configuring for RDA, we are facing issues while connecting to PEGA server from OpenSpan studio.
My PEGA server base url is https://HostName.Domainname.com/prweb/PRServlet.
After providing the Class name(Case type) in the Robot activity,when i clicked on the field icon,I got the error message "Error Receiving data from PEGA".
The log file shows the following error.
Error | 04:23:10.284 PM | 1 | STA | Robotics Error requesting data from Pega. http://HostName.Domainname.com/prweb/api/v1/data/D_pxRuleResolvedRelevantRecords?ContextClass=BBT-FW-FinInsAutoFW-Work-FinancialInsight&RecordType=Rule-Obj-Property
Error | 04:23:10.284 PM | 1 | STA | Robotics Code: BadGateway(502), Content: System.Threading.Tasks.Task`1[System.String]
I have done the following steps
1.created a Operator named RobotOperator having a access group with Role "PegaRules:API".
2. The TLS/SSL in api service package in unchecked.
3..In StudioConfig.xml configuration.
<Robotics>
<PegaServer baseUrl="http://HostName.Domainname.com/prweb/api/v1/"/>
<RDA_Credentials userName="RobotOperator" password="rules"/>
</Robotics>
also tried the above step with https but still having issues.
Since my original PEGA URL is https, do i need to install the same certificate in PEGA open span studio for the same to work. If yes,please let me know the steps
**Moderation Team has archived post**
While configuring for RDA, we are facing issues while connecting to PEGA server from OpenSpan studio.
My PEGA server base url is https://HostName.Domainname.com/prweb/PRServlet.
After providing the Class name(Case type) in the Robot activity,when i clicked on the field icon,I got the error message "Error Receiving data from PEGA".
The log file shows the following error.
Error | 04:23:10.284 PM | 1 | STA | Robotics Error requesting data from Pega. http://HostName.Domainname.com/prweb/api/v1/data/D_pxRuleResolvedRelevantRecords?ContextClass=BBT-FW-FinInsAutoFW-Work-FinancialInsight&RecordType=Rule-Obj-Property
Error | 04:23:10.284 PM | 1 | STA | Robotics Code: BadGateway(502), Content: System.Threading.Tasks.Task`1[System.String]
I have done the following steps
1.created a Operator named RobotOperator having a access group with Role "PegaRules:API".
2. The TLS/SSL in api service package in unchecked.
3..In StudioConfig.xml configuration.
<Robotics>
<PegaServer baseUrl="http://HostName.Domainname.com/prweb/api/v1/"/>
<RDA_Credentials userName="RobotOperator" password="rules"/>
</Robotics>
also tried the above step with https but still having issues.
Since my original PEGA URL is https, do i need to install the same certificate in PEGA open span studio for the same to work. If yes,please let me know the steps
**Moderation Team has archived post**
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