Question
Deloitte
DE
Last activity: 22 Feb 2017 2:39 EST
Report definition Pages not getting refresh and change
Hi,
Im using OOTB Report definition with Final rule. On the report definition I have enable paging Page mode drop down and it works the very first time when you click after that the second time it wont refresh the screen and I'm unable to change to a different page. Any ideas.
***Updated by moderator: Lochan to add Categories***
***Updated by Moderator: Marissa to add SR details***
Accepted Solution
Pegasystems Inc.
IN
Hello!
On reviewing the SR, we see that it is closed. As part of the resolution, HFix-31314 was provided. Please create an SR with Pega Support if you require the same HFix.
Reference: Raising Support Requests for Hotfixes now made easy!
Thank you
Blue Rose Technologies GmbH
DE
Do you see any request going to server to get the next page results (or) any events traced in tracer as and when we paginate?
Also check for any javascript error.
BlueRose Technologies
AU
Hi Alejandro,
I have done private checkout of Assign-WorkList.pyUserWorkList Reportdefinition and made the above mentioned changes. And, it is working as expected for me.
Can you please let us know the OOTB rule which you are using.
Deloitte
DE
Hi Prudhvi_N
So my situation i have create a section and added a dynamic layout with a link that when you click it refers to action calling a report definition. Now the report definition was created in my class and i have enable pages which should work however as i mention before the first works then second time doesnt. i have only found one error. i have attached. The error display Open Portal 970 Alert EXCP001 Unknown. Let me know if i should open an SR. Please Let me know what is the above changes you did specificly. Thank you,
Blue Rose Technologies GmbH
DE
Can you explain about the action you have configured for the link ?
Also configure your Report definition directly to a Repeating Grid layout in UI and let us know if you are still seeing the same issue.
Deloitte
DE
Yes. Action Set Click. Add an Action - Reportor Definition i added the class and the name of the report definition i created. If i run the report definition by itself from the rule the pages will work the first time but not the second time. It also happen with any other report. For example taking the example from this thread i have taken CL Assign-WorkList ID pyUserWorkList RS Pega-EndUserUI:07-10-03 - if i open this report and trying to run it the pages will not work either. For the grid i need to expose more than 30 columns. Is it a good idea to configure directly to a Repeating grid. ?
Blue Rose Technologies GmbH
DE
For Grid layout - if you check create grid dynamically, we pick all the columns from the Report Definition rule.
Deloitte
DE
So i have done what you ask me to do. I created a grid and reference the report definition and it shows the report and i see a similar behavio however after the second time i click on changing pages it actually dissapear. So i created a data page to reference to the grid and its happening the same. I will be opening an SR. Thank you for the help.
Pegasystems Inc.
IN
Hello,
Please let us know the SR number once you create it so that we can tag it to this post. This is will help in tracking it to closure!
Regards,
Lochan | Community Moderator | Pegasystems Inc.
Pegasystems Inc.
US
Thank you for letting us know! I have updated your original post with the SR details!
Marissa | Community Moderator | Pegasystems Inc.
Accepted Solution
Pegasystems Inc.
IN
Hello!
On reviewing the SR, we see that it is closed. As part of the resolution, HFix-31314 was provided. Please create an SR with Pega Support if you require the same HFix.
Reference: Raising Support Requests for Hotfixes now made easy!
Thank you