Question
De Lage Landen Financial Services
US
Last activity: 28 Jul 2016 14:54 EDT
How can I open assignment conditionally on click of a button?
We have a requirement for a "Search and Open" functionality where user enters a case id in a text box and clicks on a button labelled 'Open'. If the case exists and is not resolved, the current assignment for the case will open directly in perform mode. Otherwise appropriate message will be displayed.
Initially, we had used the 'Run Activity' action to run an activity to search for the case, check the status and search for the assignment for the case. Then the 'Open Assignment' action was used to open the assignment in perform mode. But the problem with this is that if in the activity we find that the case does not exist or is resolved, the process is still going to the 'Open Assignment' action and throwing an error saying 'Empty Assignment'.
Is there a way to stop the 'Open assignment' action from getting triggered based on the result of the activity?
***Updated by Moderator: Marissa to update categories***
Virtusa
US
on click of the button why dont you run a obj-browse on the assignment class to check if the assignment exists or not; if it turns out to be false then call a show stream to show a pop-up.this way the open assignment will not be called including the rest of the actions that you are performing in case of an active assignment.
JP Morgan Chase
IN
Hi Sandeep ,
I had the same requirement and i wrote a custom js function to acheive it .Function takes the case no as input .Below is the sample code .We are invoking the below code from a link in other actions.In the "CheckCaseCreation" activity you can have your logic to see if there is an existing case open and use the show-property method to set the out param to the script function .Hope this helps.
Hi Sandeep ,
I had the same requirement and i wrote a custom js function to acheive it .Function takes the case no as input .Below is the sample code .We are invoking the below code from a link in other actions.In the "CheckCaseCreation" activity you can have your logic to see if there is an existing case open and use the show-property method to set the out param to the script function .Hope this helps.
/* Code to creating the Case conditionally */
function CreateUpdateCase(CaseNo){
/*alert(CaseNo);*/
var oSafeURL = new SafeURL("pegasample.CheckCaseCreation");
oSafeURL.put("pzPrimaryPageName", "pyWorkPage");
var scallback = {
success: function(oResponse)
{
strResponse = oResponse.responseText;
/* alert(strResponse);*/
if(strResponse=="CreateWork")
{
var safeURL = new SafeURL();
safeURL.put("className","pegasample");
safeURL.put("flowType","samplerequest");
safeURL.put("ActionType","Update Case");
safeURL.put("CaseNo",CaseNo)
pega.desktop.createNewWork(safeURL);
}
else
{
/*alert(strResponse);*/
openAssignment(strResponse);
}
},
failure: function (oResponse) {
alert("Error Opening the Case");
}
}
var request = pega.util.Connect.asyncRequest('GET', oSafeURL.toURL(),scallback);
pega.util.Connect.handleReadyState(request,scallback);