Hot Fix Inventory is not working as expected in Pega 6.1 SP2
after updating the hot fix catalog and moving on to next screen and checking the option for collect new inventory clicking next will throw that error on the screen
any suggestions?
***Updated by moderator: Lochan to close post***
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Accepted Solution
Hi Naga,
Catalogs after ~May21st were corrected for this particular error message so you will want to update your catalog to not only overcome this issue, but get a more current one anyways.
If the auto refresh button in system scanner is not working for you, you can obtain the latest catalog directly from the PDN, and then upload it manually into your system.
https://pdn.pega.com/support/prpc-update-manager
Pegasystems
US
I'm on vacation for the rest of this week starting tomorrow [ 7-jul-2015 ] but I would think someone else may be able to offer a clue if you check your pega log file or the server log file for a stack trace associated with the error and post it here. /Eric
Medco
US
Hi Rett,
the date of the catalog shows from May 21, 2015 10:39:27 AM and when i refresh, it is throwing a error message "catalog.zip" not found .
please tell me if this is the issue or is it something else and I also wanted to know how do we get the latest catalog.zip file.
below are the Pega logs which has the stack trace associated:
at com.pega.pegarules.updatemanager.common.InstallStatus.EvaluateHotFixStatus(InstallStatus.java:170)
at com.pega.pegarules.updatemanager.common.HotFixWrapper.listInstancesForHotFixWrapper(HotFixWrapper.java:162)
at com.pega.pegarules.updatemanager.scan.PRScanner.groupHotFix(PRScanner.java:896)
at com.pega.pegarules.updatemanager.api.UpdateManagerAPIImpl.evalInstallStatus(UpdateManagerAPIImpl.java:1167)
at com.pegarules.generated.activity.ra_action_pzscansystem_64d37d6af8667434a553da86c60674da.step9_circum0(ra_action_pzscansystem_64d37d6af8667434a553da86c60674da.java:503)
at com.pegarules.generated.activity.ra_action_pzscansystem_64d37d6af8667434a553da86c60674da.perform(ra_action_pzscansystem_64d37d6af8667434a553da86c60674da.java:137)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3551)
at com.pegarules.generated.pega_rules_utilities.callActivity06_01_01(pega_rules_utilities.java:1291)
at com.pegarules.generated.pega_rules_utilities.callActivity(pega_rules_utilities.java:1321)
Hi Rett,
the date of the catalog shows from May 21, 2015 10:39:27 AM and when i refresh, it is throwing a error message "catalog.zip" not found .
please tell me if this is the issue or is it something else and I also wanted to know how do we get the latest catalog.zip file.
below are the Pega logs which has the stack trace associated:
at com.pega.pegarules.updatemanager.common.InstallStatus.EvaluateHotFixStatus(InstallStatus.java:170)
at com.pega.pegarules.updatemanager.common.HotFixWrapper.listInstancesForHotFixWrapper(HotFixWrapper.java:162)
at com.pega.pegarules.updatemanager.scan.PRScanner.groupHotFix(PRScanner.java:896)
at com.pega.pegarules.updatemanager.api.UpdateManagerAPIImpl.evalInstallStatus(UpdateManagerAPIImpl.java:1167)
at com.pegarules.generated.activity.ra_action_pzscansystem_64d37d6af8667434a553da86c60674da.step9_circum0(ra_action_pzscansystem_64d37d6af8667434a553da86c60674da.java:503)
at com.pegarules.generated.activity.ra_action_pzscansystem_64d37d6af8667434a553da86c60674da.perform(ra_action_pzscansystem_64d37d6af8667434a553da86c60674da.java:137)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3551)
at com.pegarules.generated.pega_rules_utilities.callActivity06_01_01(pega_rules_utilities.java:1291)
at com.pegarules.generated.pega_rules_utilities.callActivity(pega_rules_utilities.java:1321)
at com.pegarules.generated.flowaction.ra_action_pzselectinventoryoption_5e54397056cb4edd248e758eceb0479e.RunFlowActionActivity_circum0(ra_action_pzselectinventoryoption_5e54397056cb4edd248e758eceb0479e.java:291)
at com.pegarules.generated.flowaction.ra_action_pzselectinventoryoption_5e54397056cb4edd248e758eceb0479e.perform(ra_action_pzselectinventoryoption_5e54397056cb4edd248e758eceb0479e.java:71)
at com.pega.pegarules.session.internal.mgmt.Executable.doAction(Executable.java:3370)
at com.pegarules.generated.activity.ra_action_runflowactionactivity_fc4ea3312c19981b2e4674e5ef9db3c4.step3_circum0(ra_action_runflowactionactivity_fc4ea3312c19981b2e4674e5ef9db3c4.java:385)
at com.pegarules.generated.activity.ra_action_runflowactionactivity_fc4ea3312c19981b2e4674e5ef9db3c4.perform(ra_action_runflowactionactivity_fc4ea3312c19981b2e4674e5ef9db3c4.java:104)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3551)
at com.pegarules.generated.activity.ra_action_completeassignment_d7fd67833a63c3e6dcb5f37f7ca6c807.step9_circum0(ra_action_completeassignment_d7fd67833a63c3e6dcb5f37f7ca6c807.java:1381)
at com.pegarules.generated.activity.ra_action_completeassignment_d7fd67833a63c3e6dcb5f37f7ca6c807.perform(ra_action_completeassignment_d7fd67833a63c3e6dcb5f37f7ca6c807.java:225)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3551)
at com.pegarules.generated.pega_rules_utilities.callActivity06_01_01(pega_rules_utilities.java:1291)
at com.pegarules.generated.pega_rules_utilities.callActivity(pega_rules_utilities.java:1321)
at com.pegarules.generated.activity.ra_action_performflowaction_9326804109a95fe3eb6b40b86594800c.step15_circum0(ra_action_performflowaction_9326804109a95fe3eb6b40b86594800c.java:1587)
at com.pegarules.generated.activity.ra_action_performflowaction_9326804109a95fe3eb6b40b86594800c.perform(ra_action_performflowaction_9326804109a95fe3eb6b40b86594800c.java:320)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3551)
at com.pegarules.generated.activity.ra_action_finishassignment_bff4d568ebe21bc9d41ec112395c1fc4.step8_circum0(ra_action_finishassignment_bff4d568ebe21bc9d41ec112395c1fc4.java:1263)
at com.pegarules.generated.activity.ra_action_finishassignment_bff4d568ebe21bc9d41ec112395c1fc4.perform(ra_action_finishassignment_bff4d568ebe21bc9d41ec112395c1fc4.java:195)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3551)
at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:620)
at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:582)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.runActivities(HttpAPI.java:1968)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:399)
at sun.reflect.GeneratedMethodAccessor104.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:600)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1085)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:775)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:333)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:667)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:315)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:266)
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:239)
at sun.reflect.GeneratedMethodAccessor55.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:600)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:348)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:389)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingException(PRBootstrap.java:411)
at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:171)
at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.invokeEngine(Unknown Source)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:280)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:225)
at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:343)
at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:236)
at sun.reflect.GeneratedMethodAccessor95.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:600)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:348)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:389)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:438)
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:102)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:738)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1661)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:944)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:507)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3954)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:945)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:191)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:453)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:515)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:306)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:84)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1656)
2015-07-07 17:24:00,925 [ WebContainer : 17] (ger.exception.ExceptionHandler) ERROR fl1uz101.medco.com|fr1wl401127.accounts.root.corp p01641 - Error captured by error handler : Cause
java.lang.NullPointerException
at com.pega.pegarules.updatemanager.common.InstallStatus.EvaluateHotFixStatus(InstallStatus.java:170)
at com.pega.pegarules.updatemanager.common.HotFixWrapper.listInstancesForHotFixWrapper(HotFixWrapper.java:162)
at com.pega.pegarules.updatemanager.scan.PRScanner.groupHotFix(PRScanner.java:896)
at com.pega.pegarules.updatemanager.api.UpdateManagerAPIImpl.evalInstallStatus(UpdateManagerAPIImpl.java:1167)
at com.pegarules.generated.activity.ra_action_pzscansystem_64d37d6af8667434a553da86c60674da.step9_circum0(ra_action_pzscansystem_64d37d6af8667434a553da86c60674da.java:503)
at com.pegarules.generated.activity.ra_action_pzscansystem_64d37d6af8667434a553da86c60674da.perform(ra_action_pzscansystem_64d37d6af8667434a553da86c60674da.java:137)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3551)
at com.pegarules.generated.pega_rules_utilities.callActivity06_01_01(pega_rules_utilities.java:1291)
at com.pegarules.generated.pega_rules_utilities.callActivity(pega_rules_utilities.java:1321)
at com.pegarules.generated.flowaction.ra_action_pzselectinventoryoption_5e54397056cb4edd248e758eceb0479e.RunFlowActionActivity_circum0(ra_action_pzselectinventoryoption_5e54397056cb4edd248e758eceb0479e.java:291)
at com.pegarules.generated.flowaction.ra_action_pzselectinventoryoption_5e54397056cb4edd248e758eceb0479e.perform(ra_action_pzselectinventoryoption_5e54397056cb4edd248e758eceb0479e.java:71)
at com.pega.pegarules.session.internal.mgmt.Executable.doAction(Executable.java:3370)
at com.pegarules.generated.activity.ra_action_runflowactionactivity_fc4ea3312c19981b2e4674e5ef9db3c4.step3_circum0(ra_action_runflowactionactivity_fc4ea3312c19981b2e4674e5ef9db3c4.java:385)
at com.pegarules.generated.activity.ra_action_runflowactionactivity_fc4ea3312c19981b2e4674e5ef9db3c4.perform(ra_action_runflowactionactivity_fc4ea3312c19981b2e4674e5ef9db3c4.java:104)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3551)
at com.pegarules.generated.activity.ra_action_completeassignment_d7fd67833a63c3e6dcb5f37f7ca6c807.step9_circum0(ra_action_completeassignment_d7fd67833a63c3e6dcb5f37f7ca6c807.java:1381)
at com.pegarules.generated.activity.ra_action_completeassignment_d7fd67833a63c3e6dcb5f37f7ca6c807.perform(ra_action_completeassignment_d7fd67833a63c3e6dcb5f37f7ca6c807.java:225)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3551)
at com.pegarules.generated.pega_rules_utilities.callActivity06_01_01(pega_rules_utilities.java:1291)
at com.pegarules.generated.pega_rules_utilities.callActivity(pega_rules_utilities.java:1321)
at com.pegarules.generated.activity.ra_action_performflowaction_9326804109a95fe3eb6b40b86594800c.step15_circum0(ra_action_performflowaction_9326804109a95fe3eb6b40b86594800c.java:1587)
at com.pegarules.generated.activity.ra_action_performflowaction_9326804109a95fe3eb6b40b86594800c.perform(ra_action_performflowaction_9326804109a95fe3eb6b40b86594800c.java:320)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3551)
at com.pegarules.generated.activity.ra_action_finishassignment_bff4d568ebe21bc9d41ec112395c1fc4.step8_circum0(ra_action_finishassignment_bff4d568ebe21bc9d41ec112395c1fc4.java:1263)
at com.pegarules.generated.activity.ra_action_finishassignment_bff4d568ebe21bc9d41ec112395c1fc4.perform(ra_action_finishassignment_bff4d568ebe21bc9d41ec112395c1fc4.java:195)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3551)
at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:620)
at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:582)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.runActivities(HttpAPI.java:1968)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:399)
at sun.reflect.GeneratedMethodAccessor104.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:600)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1085)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:775)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:333)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:667)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:315)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:266)
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:239)
at sun.reflect.GeneratedMethodAccessor55.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:600)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:348)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:389)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingException(PRBootstrap.java:411)
at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:171)
at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.invokeEngine(Unknown Source)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:280)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:225)
at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:343)
at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:236)
at sun.reflect.GeneratedMethodAccessor95.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:600)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:348)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:389)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:438)
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:102)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:738)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1661)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:944)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:507)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3954)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:945)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:191)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:453)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:515)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:306)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:84)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
Accepted Solution
Hi Naga,
Catalogs after ~May21st were corrected for this particular error message so you will want to update your catalog to not only overcome this issue, but get a more current one anyways.
If the auto refresh button in system scanner is not working for you, you can obtain the latest catalog directly from the PDN, and then upload it manually into your system.
https://pdn.pega.com/support/prpc-update-manager
Hi Naga,
If you are asking in the context of your original issue, you can treat that as an isolated issue that is not typical. There are no "requirements" for you to periodically refresh your catalog randomly or without reason.
It is however a good practice to refresh it before running a system scanner just so that is current at the time of inventory generation. The message on the screen will echo this.
But I will also let you know that even if you do not explicitly do this, your system over the course of time will naturally inherit updates to the catalog by the nature of how HFIXs are packaged.
Each DL is packaged with the latest catalog at the time of generation. So in other words, if you install a HFIX today, your system will then have the latest and most current catalog as well, without manually refreshing the catalog yourself.
Let me know if that answers your question.
