Question
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BITSINGLASS
GB
Last activity: 30 Aug 2016 19:26 EDT
Queued items are not processing
Hi ALL,
I am using advanced agent and standard agent. I am queuing items from advanced agent by using below code and queue items are generated but they never get processed(always in scheduled state).
try {
// Get a queue manager instance
String itemid = tools.getThread().getQueueManager().enqueueDeferred(myStepPage);
} catch (DatabaseException de) {
throw new PRRuntimeException(de);
}
i am using my own queue class. In that class instances i can see the items as scheduled and they never be processed.
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Agora-Group
US
Can you post the screenshot of the agent configuration
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BITSINGLASS
GB
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Pegasystems Inc.
US
Why are you hand-coding this in Java? Do you see the same behavior using the OOTB queue-for-agent method?
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BITSINGLASS
GB
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JP Morgan Chase
US
DId you check the Auto Queue Management checkbox in the rule agent definition ?
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BITSINGLASS
GB
Yes Pavan. You can see the above added Image for Agent configuration.
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PAREXEL
US
We had similar issue when used with custom queue class, Agent activity must be in the same class as the queue item.
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Ameer Naveed Akram Mohammed
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BITSINGLASS
GB
Yes the activity is in queue class.
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BITSINGLASS
GB
I am not passing the required parameters(Now it is working fine). Sorry for the late reply.
Thanks,
Subbarao M.
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Infosys India
US
Hello,
I do see that java code overwritting the pyAccessgroup name property which i setup before queuing.I do not want system to take current access group.