Question
SedgwickCMS
US
Last activity: 28 Mar 2016 12:32 EDT
I am trying to use the Help Setup option in Flowaction to provide guidance to users when they are on this flowaction in 7.1.8
1. In flow action i gave the tooltip, Help Type as Define Help & check the check box Auto-generated help. and finally some content in the Information text area
2. Flow action is configured with default submit button
3. In help, i see this information "Optionally, you can create a button on the Perform form presentation of this flow action that lets the application user access a help window. At run time, a help button (
) appears on the action bar. Users can click to access a topic containing guidance, instructions, or reference information.
4. If we create one more button in the perform harness, on click not sure
5. I didn't get complete understanding on how to setup this end to end
Please share any thoughts if anyone had a chance to implement this.
Accepted Solution
Pegasystems Inc.
US
Per the SR associated with this thread, this SA was generated: Information on help setup option in flow action. Please refer to this if you have the same question.
Pegasystems Inc.
FR
Hi Raja,
I just tried the same configuration (on your screen shot) in my Pega 7.1.8 and I don't see the help information provided. Have you tried to reference an HTML rule instead ?
SedgwickCMS
US
I think without defining the button it will not show up whether it is default message in flow action ruleor HTML rule referenced from what i read from prpc rule help
Pegasystems Inc.
US
Hi Raja and Marc,
I tested the configuration from Raja's screenshot in 7.1.9 and saw the following runtime behavior:
Clicking on the "?" button next to create pops up the help information defined on the flow action.
When I tested the same in 7.1.8:
Looks like updating to 7.1.9 may be the way to go.
-Kurt
Hi Raja,
Have you raised an SR at My Support Portal? If so, please reply with the SR number so that we may update this thread for tracking.
Thanks in advance,
Lochan
Accepted Solution
Pegasystems Inc.
US
Per the SR associated with this thread, this SA was generated: Information on help setup option in flow action. Please refer to this if you have the same question.