Using a known working service account I can not access the System Management console, but if I use my personal credentials I can access it. I have confirmed this ID is working in other environments, but in a new rebuild we are working on it will not work. Here is the error that gets thrown:

MSG:

Failed to get mbean name
Failed to get the attribute
ADMN0022E: Access is denied for the getName operation on web MBean because of insufficient or empty credentials.

Stack Trace:

				    com.pega.jmx.ui.util.JMXClientException: Failed to get mbean name 
Failed to get the attribute  
ADMN0022E: Access is denied for the getName operation on web MBean because of insufficient or empty credentials.
	at com.pega.jmx.ui.util.JMXClientException.wrap(JMXClientException.java:49)
	at com.pega.jmx.ui.action.AuthenticateAction.execute(AuthenticateAction.java:272)
	at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
	at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
	at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1480)
	at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:506)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:718)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1661)
	at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:944)
	at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:507)
	at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
	at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91)
	at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:878)
	at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
	at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:191)
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:453)
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:515)
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:306)
	at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:84)
	at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
	at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
	at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
	at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
	at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
	at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
	at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
	at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1660)
Caused by: java.lang.Exception: Failed to get mbean name 
Failed to get the attribute  
ADMN0022E: Access is denied for the getName operation on web MBean because of insufficient or empty credentials.
	at com.pega.jmx.connection.managenodes.Node.getMBeanName(Node.java:235)
	at com.pega.jmx.ui.action.AuthenticateAction.execute(AuthenticateAction.java:160)
	... 26 more