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 Alex Cozette (cozea) Solution Consulting Manager
Pegasystems Inc.
FR
cozea Member since 2015 4 posts
Posted: May 12, 2015
Last activity: May 12, 2015
Posted: 12 May 2015 5:33 EDT
Last activity: 12 May 2015 8:14 EDT
Closed

Some videos are not working

Hello,

Some videos are not working. For instance the 'Define Criteria' in the Designing the Marketing Segment step can be loaded. After a while I get this message: "Error loading media: File could not be played". I've asked a colleague to check and this video does not work for him either.

Thank you,

   Alex

 

 

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Pega Academy

Posted: 9 years ago
Posted: 12 May 2015 7:03 EDT
Eddie Moczygemba (eddie.jm) PEGA Principal Application Support Engineer
Pegasystems Inc.
US

Try this:

Click on your name in the upper-right corner. Then, select Set Preferences. Finally, change the video player option to "Brightcove......"

This usually helps - and you can always set it back later.

eddie

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