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 Jagannath Panda (pandj) PEGA Senior System Architect
Pegasystems Inc.
IN
pandj Member since 2022 59 posts
PEGA
Posted: Mar 7, 2017
Last activity: Jul 4, 2017
Posted: 7 Mar 2017 13:42 EST
Last activity: 4 Jul 2017 8:46 EDT
Closed

Rules view not getting created in pr4_rule_vw
Since last 2 days all our newly created rules/ check out rules are not getting stored into data-rule-summary table. As a result we are getting rule count as 0 in ruleset form though the rule set is having rules in side it. Also no rule while clicking check out rules link in designer studio..
Testing Applications System Administration Installation and Deployment Data Integration
Posted: 6 years ago
Posted: 8 Mar 2017 8:14 EST
Celeste Dufresne (CelesteDufresne_GCS) PEGA Fellow, Technical Support, Cloud Service
Pegasystems Inc.
US

Up until 7.1.8 the pr4_rule_vw table and the pr_sys_updatescache tables were populated using database triggers.  It seems like a couple of days ago when this started someone must have disabled the database triggers.  There should be triggers on the pr4_base and all of the pr4_rule* tables.  Once the triggers are back in place you will need to issue an update statement on each table, setting pzInskey=pzInskey, to get the tables back in sync.

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