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 Srighakollapu Sarna Gupta (SrighakollapuS) HCL
HCL
IN
SrighakollapuS Member since 2018 3 posts
HCL
Posted: September 9, 2019
Last activity: September 24, 2019
Posted: 9 Sep 2019 7:30 EDT
Last activity: 24 Sep 2019 2:15 EDT
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Pega cloud login error

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Hello,

can any one please help me with this error I have some imp* POC in this cloud.

There has been an issue; please consult your system administrator
Status:fail
Operator:Unauthenticated or not available
Node:No ID available

Cloud Services
Posted: 3 years ago
Posted: 9 Sep 2019 18:42 EDT
Susan Liu (SusanLiu_GCS) PEGA Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US
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Which Pega version your application is using? Any exception in the PegaRULES log?

Was you able to log in before and suddenly you could not be able to log in? In this case, did your access group get modified somehow? Or any upgrade was done on the system?
Posted: 3 years ago
Posted: 10 Sep 2019 14:00 EDT
Abhinav Gupta (Abhinav7) PEGA Manager, Technical Support - Platform Service Engineering
Pegasystems Inc.
IN
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Hi,

Did you verify pegarules log ?Are you using any external authentication?

 

Thanks,

Abhinav

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