Effective Process Decomposition - Cannot change to subcase
In the exercise is requested to create a subcase for Benefits Enrollment. Originally I created as a Step and when I select the step configuration and change to subcase it requested me "Case Type", I was not able to select Onboarding.
It only allowed me to select Onboarding when I changed from STEP to CASE.
After this I tried to change it to SUBCASE and "case type" does not allow to continue with Onboarding.
What sequence am I doing incorrectly?