Discussion
TCS
IN
Last activity: 19 Dec 2015 11:09 EST
Case manger portal display corrupted
HI ,
When I open the case manger portal its showing below one. It was worked till the last week.from yesterday onwards i am getting like below one. Please help me. Thank You !!
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Coforge DPA
GB
Hi ,
Is the issue only with your login or is it happenning with everyone ?
Have you tried on any other browser ?
Mostly its a cache issue , try clearing the browser cache and see if it works.
TCS
IN
Incessant Technologies
US
TCS
IN
Coforge DPA
GB
If you are restarting . make sure to clear the cache before restarting the server .
Accenture
IN
Possible issue could be because of truncation of cache from db or server , did you truncated any of the cache table?
TCS
IN
Accenture
IN
We had similar issue, got solved when we deleted the marker file and restarted the server.
Accenture
IN
Do not just truncate , ask for exact steps to delete cache from pega and follow the instruction
Cognizant
IN
Faced same problem, and restarted server after clearing the browser cache, as suggested in the discussion above, and also the rule cache.
Thanks to all it is working now.