Question
individual
individual
IN
individual
Posted: Jan 22, 2016
Last activity: Jan 22, 2016
Last activity: 22 Jan 2016 9:58 EST
Closed
Any one getting blue screen in IE browser..
We are recently getting complaints from customers about blue screen in IE browsers. Anyone experienced similar kind of errors?
What are the steps followed to resolve the isue.
Thanks in advance!!
Posted: 10 years ago
Pegasystems Inc.
IN
Posted: 10 years ago
Hi Srikanth,
What exactly do you mean by blue screen? Is IE literally displaying Pega web pages in blue or are you saying users' computers are crashing when using your Pega application (IE, blue screen of death)? If computers are crashing internally to your business, that would be something best handled by your IT department. If your Pega application is displaying blue for some users... Providing a screen shot and Pega version would be a good start.
Which version of IE you are on ? It could well be an IE issue. Worth checking some of the online materials available. Just do search with keywords like Bluescreen + IE and I am sure you will find multiple threads discussing this issue.
To start with here is something that you can check :
BSOD when using Internet Explorer on Windows 7 - Microsoft Community
Resolving stop (blue screen) errors in Windows 7