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Question

 Khareem Shaik (Khareem_Shaik)
Virtusa
Senior Architect
Virtusa
US
Khareem_Shaik Member since 2008 6 posts
Virtusa
Posted: May 11, 2015
Last activity: Jul 17, 2017
Posted: 11 May 2015 15:25 EDT
Last activity: 17 Jul 2017 16:30 EDT
Closed
Solved

Why summary view drill down report does not span the cases over the whole screen in pega 7?

This works fine in Pega 6.1 SP2.

Thanks,

Khareem

***Updated by moderator: Marissa to close post***

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Accepted Solution

Posted: 10 years ago
Posted: 24 Jun 2015 7:55 EDT
Brendan Horan (BrendanHoran)
PEGA
Director, Support Operations
Pegasystems Inc.
US

The SR that was raised from this discussion was resolved by installing HFix-22472.

I will link to the associated support article once it is published to the PDN.

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Posted: 11 years ago
Posted: 12 May 2015 15:08 EDT
Susan Liu (SusanLiu_GCS) Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi Khareem,

I have checked PRPC 6.1 sp2 and Pega 7.1.7 and found out that the height of ootb summary view is defined in .MainDiv class of query_wizard.css file.

By default, it is set to 300px. See below snapshot. You can increase this number to have a big screen.

query_wizard css.png

For your summary view, based on the snapshot you posted, I suspect that you have your own css file to control the height. If you can find it (e.g. using Developer Tools, F12 on IE browser), you can modify the height to have a big summary view screen.

Thanks,

Susan

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Posted: 11 years ago
Posted: 20 May 2015 11:02 EDT
Khareem Shaik (Khareem_Shaik)
Virtusa
Senior Architect
Virtusa
US

Susan,

Thanks for your update.

reports.css (Final Rule) is getting called in our scenario. however, adjusting Height didn't work as completely. We have opened Pega SR and waiting for the response.

Thanks,

Khareem

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Posted: 11 years ago
Posted: 20 May 2015 12:05 EDT
Susan Liu (SusanLiu_GCS) Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi Khareem,

What is the Pega SR number for this issue?

Thanks,

Susan

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Accepted Solution

Posted: 10 years ago
Posted: 24 Jun 2015 7:55 EDT
Brendan Horan (BrendanHoran)
PEGA
Director, Support Operations
Pegasystems Inc.
US

The SR that was raised from this discussion was resolved by installing HFix-22472.

I will link to the associated support article once it is published to the PDN.

To see attachments, please log in.

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