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Question

 Nirupama Thakur (NirupamaT9536)
Instellars
Lead Consultant
Instellars
SG
NirupamaT9536 Member since 2017 12 posts
Instellars
Posted: Mar 19, 2020
Last activity: May 13, 2020
Posted: 19 Mar 2020 7:24 EDT
Last activity: 13 May 2020 16:09 EDT
Closed

Send Summary report in attachment with Drill down data

The requirement is to send data to a dynamic list of users (this is fetched from DB) the report on cases processed on Center basis to every center manager on monthly basis. Currently implementing it via agent. While exporting the report  as excel, since it is only of summary type, the drill down part is excluded. Is there a way to send this entire data at a go in one mail. Please help. I have already seached PDN about the solutions but didn't any reliable one.

 

***Edited by Moderator Marissa to update Type from General to Product***

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Pega Platform
Dev/Designer Studio
Manufacturing
Senior System Architect

Posted: 4 years ago
Posted: 12 May 2020 3:08 EDT
Shyju Valappil (ShyjuValappil)
Blue Rose Technologies
Principal Architect
Blue Rose Technologies
DE

Hi,

 From below links it looks like not possible to send all the data in one email.

https://collaborate.pega.com/question/scheduling-drill-down-report

https://community.pega.com/support/support-articles/report-definition-emails-do-not-contain-drilldown

But is it possible for you to create another report which includes drill down report columns also and use it only for sending email purpose?

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