"We require you to login to continue" - invalid session for all Data Explorers
When I launch our application portal, and go to any Data Explorer landing page, I get this message; nothing I try allows me to continue, and sometimes even my Dev Studio session is "invalid" -- I have to login again to continue
Maantic Inc
IN
Are you using an SSO URL? The error you're seeing might work in incognito mode.
Unitedhealth Group, Inc.
US
@SohamM95 I've tried both SSO (oidc), and basic auth, neither makes a difference - I also used incognito, but no luck
Eclantiqx
IN
Hi @GPARKS952,
Clear Browser Cache:
- Clear your browser cache and cookies or use an incognito mode to see if the issue persists.
- Check for any browser-specific settings or extensions that could be causing session expiration (e.g., browser cookie policies).
Access Group/Role Configuration:
- There might be incorrect or insufficient permissions assigned to your Access Group or Operator Role for the Data Explorer page or certain functionalities.
Unitedhealth Group, Inc.
US
@Koti Rajacache cleared; no extensions that matter (it works just fine in other envs/has also worked in prod, in the past)
not sure what about the access group, or op. role --
Eclantiqx
IN
Based on the Access roles given in access group of the operator, the operator can access specified features in application.
check the access group and access roles.