All incidents addressed will be implemented within the Pega platform from Infinity '23 up to Infinity ’25 and will also be in subsequent releases.  All Pega customers and applications on the platform will immediately receive these enhancements upon upgrade.  Where configuration is required to adopt the fix, this will be indicated within the specific item below.

Each issue addressed is provided below, along with the original spreadsheet of these issues attached at the bottom.

 

Partial view headings are generated as heading level 2
Resolved in: 25
INC source: INC-C25296
Design Theme: Constellation
Headings introduced from placing partial views in a work object screen will now generate as heading level 2 rather than heading level 1.

Assignment title is a semantic heading level 2
Resolved in: 25
Design Theme: Constellation
Assignment titles in work object screens are now marked up as semantic h2 headings.

Reflow support for CS portal components
Resolved in: 25
Design Theme: Constellation
In Customer Service applications, support for reflow has been implemented to better handle the left panel navigation, toast messages, and the application header at 320x256 pixel dimensions.

Submenus can be opened with Spacebar
Resolved in: 25
INC source: INC-195684
Design Theme: UIKit, Theme Cosmos
Menu items containing submenu items can now be opened with Space bar, in addition to right arrow key.

Logoff warning timer does not display multiple dialogs
Resolved in: 24.2.3, 25
INC source: INC-C19472
INC-C33652
Design Theme: UIKit, Theme Cosmos
Logoff warning timer dialogs will no longer duplicate over time when left visible in the end user portal.

Padding between radio buttons and their individual labels increased
Resolved in: 24.1.4, 24.2.3, 25
INC source: INC-C33281
Design Theme: UIKit, Theme Cosmos
Padding has been increased on radio buttons so that the box shadow focus indicator does not overlap with the respective label text.

Sort types and priority are included in context of table column actions menus
Resolved in: 25
Design Theme: Constellation
Table columns which have a Sort function applied will now relay the sort order and priority to screen reader users when bringing focus to the respective column's action menu.

Tree item tooltips are announced by screen readers in Case hierarchy utility widget
Resolved in: 25
Design Theme: Constellation
Tooltips that appear on keyboard focus of a tree item within the Case Hierarchy widget of the Utilities panel are now announced by screen readers.

Selected state for RTE toolbar buttons includes visible underline for contrast
Resolved in: 25
INC source: INC-C33176
Design Theme: Constellation
The selected state for buttons such as Bold, Italics, etc. in the Rich text editor toolbar now include a visible underline to meet contrast requirements.

Visible focus indicator does not clip on certain sides
Resolved in: 25
INC source: INC-C9267
Design Theme: Constellation
The visible keyboard focus indicator will no longer display with one or more sides clipped.

Tooltip text can be hovered with the mouse cursor
Resolved in: 25
Design Theme: Constellation
Tooltip text can now be hovered over using the mouse without the tooltip disappearing as soon as the cursor leaves the originating element.

Focus indicators for search components in app header do not overflow outside of component
Resolved in: 25
Design Theme: Constellation
Focus indicators for the search filter, input field, and button in the application header now have their visible focus indicator contained within the bounds of the elements borders rather than expanding outward.

Switching between Case task tabs in CS does not move focus into tabpanel content
Resolved in: 25
Design Theme: Constellation
Switching task tabs in an Interaction in Customer service applications will keep keyboard focus on the tab until the user explicitly moves keyboard focus.

Widget names are labeled when utilities panel is collapsed
Resolved in: 25
Design Theme: Constellation
Each widget in the utilities panel now has a label reflecting its name when the utility panel is collapsed

Keyboard navigation instructions button added to table toolbar
Resolved in: 25
Design Theme: Constellation
A keyboard instructions button has been added to the toolbar of tabls in Constellation. Activating this button opens a dialog that contains instructions on how to navigate within the table (role="grid") using keyboard and/or screen reader.

Preview button on last Notification item is focusable with keyboard
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C18593
Design Theme: Theme Cosmos
Focus logic has been updated in the RDL used to display Notifications in the Cosmos left panel so that focus can be moved to the Preview button which appears on the very last notification in the list.

Explore Data landing page table can be viewed at reflow dimensions
Resolved in: 25
INC source: INC-C11290
Design Theme: Constellation
The Explore Data landing page table will correctly display the tabular contents when viewing at a screen in reflow dimensions (320x256px or 1280x1024px at 400% browser zoom).

Target size for table header action menus has been increased
Resolved in: 25
Design Theme: Constellation
The target size of action menus present on table column header cells has been increased to meet the minimum requirements of 24px dimensions.

Attachment widget dialog provides error handling and enabled Submit button
Resolved in: 25
Design Theme: Constellation
When adding an attachment through the Attachment dialog launched through the utility panel, client-side validation now occurs if the user attempts to submit the dialog without adding any attachment.

Preview tooltip on work object link provides same content on focus and hover
Resolved in: 25
INC source: INC-C9192
Design Theme: Constellation
Preview tooltips have been aligned for both hover and focus states on work object links to display the same content.

Autopilot suggestions have visible focus indicator
Resolved in: 25
Design Theme: Theme Cosmos, Constellation
Suggestions made in a conversation with Autopilot now provide a visible focus indicator when the uuser moves focus to it with the keyboard.

Announcement provided for screen readers when attaching files to a work object
Resolved in: 25
INC source: INC-C27618
Design Theme: Constellation
When using an Attachment component configured in a work object view and adding 1 or more attachments, screen readers will announce however many files were successfully uploaded or if there were any errors.

Skip links container allows scrolling at reflow dimensions
Resolved in: 25
Design Theme: Constellation
When viewing a page at reflow dimensions (1280X1024px + 400% browser zoom, or 320x256px), scrolling is enabled for keyboard users to be able to view content in the container that may not be initially visible.

Expand icon for summary tables in Cosmos are focusable
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C27311
Design Theme: Theme Cosmos
In a Summary table in the Cosmos report browser, expand/collapse icons for each row are now focusable with keyboard.

Portal navigation items in self-service portals provide visible selected state
Resolved in: 25
Design Theme: Constellation
Navigation items in the header of self-service now provide a visible selected state to identify the page that is currently being displayed.

Fieldset does not generate if associated legend is not present
Resolved in: 24.2.3, 25
INC source: INC-C8934
Design Theme: Constellation
Work object screens will no longer generate an empty fieldset tag in the DOM if there is not an associated legend tag.

Menu items in Start my Day dialog do not activate twice on keyboard activation
Resolved in: 25
Design Theme: Constellation
Menu items in the Start my Day flow will no longer activate twice when a user activates them using the Enter key.

CS Interaction timer provides state to screen reader users
Resolved in: 25
Design Theme: Constellation
The interaction timer button in Customer Service applications now has the aria-expanded and aria-haspopup attributes to provide its state and function to assistive technologies

Show more/less button in CS email threads have contextual label
Resolved in: 25
Design Theme: Constellation
The Show more/Show less buttons in an email thread in a Customer Service interaction now have added context to the content that will be shown or hidden.

Focus moves into the AI detected entities dialog when launched in CS
Resolved in: 25
Design Theme: Constellation
Keyboard focus will be placed within the AI detected entities dialog when it is launched in Customer Service interactions

Add cases dialog in CS has single/multiple toggle moved above the search input
Resolved in: 25
Design Theme: Constellation
The toggle button to select single or multiple cases from the list has been added above the search input field to provide a more intuitive keyboard navigation experience.

Footer elements in the calendar dialog displaying only time have visible focus indicators
Resolved in: 24.1.4, 24.2.3, 25
INC source: INC-C24373
Design Theme: UIKit, Theme Cosmos
The Apply and Close buttons in the footer of the calendar overlay displaying only time now have visible keyboard focus indicators.

Screen flow step indicators provides step status in their labels in UIKit
Resolved in: 24.1.4, 24.2.3, 25
INC source: INC-C19910
Design Theme: UIKit
Screen flow steps in the step indicator will now denote the status of the step (past/current/future) in the programmatic label of each link.

Preview button in work object has contextual label
Resolved in: 25
INC source: INC-C11225
Design Theme: Constellation
The label for the Preview button within a work object now provides context as to what previous step the button will bring the user to.

Global search components have updated roles and structure
Resolved in: 25
Design Theme: Constellation
Buttons to filter by Case type/Status/Type of work/Last updated no longer have the unnecessary aria-expanded attribute. Headings are no longer nested within buttons. Heading hierarchy throughout the page has been corrected.

Customer inquiry dialog has correct role in CS
Resolved in: 25
Design Theme: Constellation
The Customer Inquiry dialog in Customer Service applications now has the correct role of dialog.

Delete buttons in case lifecycle have contextual label
Resolved in: 25
Design Theme: Constellation
Delete buttons tied to a specific step in the case lifecycle now provide context of the corresponding step in its programmatic label.

Tab errors and count values are announced by screen readers on focus
Resolved in: 25
Design Theme: Constellation
Tabs containing any errors on form fields within will be announced by screen readers as description text, "contains errors". If any count value is associated with a tab, that value will be announced by screen readers on focus as well.

Visible loading indicator provides consistent announcements for screen reader users
Resolved in: 25
INC source: INC-C4724
Design Theme: Constellation
Loading indicators that appear when a page is loading will now be announced by screen readers to let users know the page is still being loaded.

Focus remains in preview panel until dismissed by the user
Resolved in: 24.2.3, 25
INC source: INC-C8931
Design Theme: Constellation
Keyboard focus will remain in the Preview panel when opened by the user until it is explicitly closed.

Listbox items do not cause screen readers to announce state twice
Resolved in: 24.2.3, 25
INC source: INC-C11287
Design Theme: Constellation
The markup of items in a listbox have been updated so that they do not provide a duplicate announcement to screen reader users regarding their state of selected or unselected.

Checkboxes with same value configured for caption and label does not duplicate in screen reader announcement
Resolved in: 24.2.3, 25
INC source: INC-C10873
Design Theme: Constellation
When a checkbox has been configured to display both a label (whether visible or Custom -> hidden) and a caption, and both have the same value, screen readers will no longer announce the duplicate value to users when focusing the checkbox.

Condition builder advanced mode has toggle and displays new content below
Resolved in: 24.2.3, 25
INC source: INC-C11267
Design Theme: Constellation
In the Condition builder dialog used for applying a filter to a table, switching to Advanced mode is now handled by a toggle. Any new content that appears on the UI when the toggle is activated now appears below in the dialog, rather than above.

Focus is sent to expand button in error banner when button is present
Resolved in: 25
INC source: INC-C8736
Design Theme: Constellation
When submitting a form with errors, keyboard focus will now move to the expand button of the error banner to allow users to immediately expand and see the errors present.

Rich text editor has updated responsivity
Resolved in: 24.2.3, 25
INC source: INC-C11293
Design Theme: Constellation
The submit button in the "Add link" dialog for the RTE will no longer spill out of the dialog container. The image settings dialog contents will no longer spill out of the dialog container.

Meta data text has updated colors to meet contrast requirements
Resolved in: 25
Design Theme: Constellation
Meta data text used throughout Constellation applications has had its default color updated to meet contrast requirements against a white background.

Insight table actions button has updated label to include view name
Resolved in: 25
Design Theme: Constellation
The actions menu for tables in Explore data have had their labels updated to include the specific view name currently being displayed.

Search button state conveyed to screen reader in table toolbar
Resolved in: 25
Design Theme: Constellation
The label of the search button in the table toolbar has been updated to provide context to the user that it is currently collapsed and activating it will display the search field.

Needle on gauge-type Insights has updated contrast in dark mode applications
Resolved in: 25
Design Theme: Constellation
The needle used to show the value on a gauge-type Insight chart now meets contrast requirements in dark mode applications.

Focus moves into RTE editor area correctly when navigating backwards with keyboard
Resolved in: 25
Design Theme: Constellation
Keyboard focus will no longer remain stuck in the Rich Text Editor table toolbar when navigating using Shift+Tab to go backwards through the RTE.

Incorrect llive announcement removed when adding reply in Pulse
Resolved in: 25
Design Theme: Constellation
When replying to a post that has an attachment added to it in Pulse, screen readers will no longer announce "attachment removed" when posting the reply.

Calendar icon for date dropdowns has programmatic label and role
Resolved in:
INC source: INC-C20466
Design Theme: UIKit, Theme Cosmos
The calendar icon that can display next to date controls configured as dropdowns now has a programmatic label and the role of button.

Calendar icon for date dropdowns has updated color contrast
Resolved in: 25
INC source: INC-C19973
Design Theme: UIKit, Theme Cosmos
Color contrast for the calendar icon that can display next to date controls configured as dropdowns now has an updated color to meet contrast requirements.

Accept AI suggestions buttons have updated label in CS interactions
Resolved in: 25
Design Theme: Constellation
The Yes/No buttons below form fields populated with AI in Customer Service have an updated label to provide context to the user that this will accept or reject the value populated by AI.

Table columns with a sort applied provide announcement to screen reader on focus of actions menu
Resolved in: 25
Design Theme: Constellation
In addition to a live announcement provided when sorting a column in a table, bringing keyboard focus to any column with a sort applied causes screen readers to announce the sort state and priority.

Selection of Suggested Action in CS sets keyboard focus to the task heading
Resolved in: 25
Design Theme: Constellation
Selecting a task from the list of Suggested Actions in the context of a Customer Service interaction will now move keyboard focus to the semantic heading at the beginning of the newly-added task content.

Focus does not shift to a different CaseNavigation tab when new tab is introduced
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
Design Theme: Theme Cosmos
Whenever any new tab was added dynamically to the Cosmos CaseNavigation panel based upon the case flow status, the focus moved to a different tab instead of being maintained on the same tab. For example, before changing the case status, the focus was in the second tab. When a new tab was added on top, focus shifted to the center tab instead of remaining on the original tab which was now third. This has been resolved by adding a function in the Control_menu js with "enableLabelBasedActiveMenuState" DSS.

Bulk action operation sections begin with semantic h2
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
Design Theme: UIKit, Theme Cosmos
When using the bulk actions component to Create, Update, and Process work objects, the sections corresponding to each option now begin with a semantic h2 heading element.

Search field in Knowledge widget has a programmatic label
Resolved in: 25
Design Theme: Constellation
The Search field for knowledge articles in the Utilities panel of a work object in now has the programmatic label of "Enter a search".

Layout groups maintain structure when selecting Semantic tab layout
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C10206
Design Theme: UIKit, Theme Cosmos
When selecting the "Semantic tab layout" on a layout group displaying as tabs, the tab contents will no longer become stacked layouts at runtime and will maintain their tab structure.

Customer search table Sort dialog contains fields that are programmatically labeled
Resolved in: 25
Design Theme: Constellation
The "Field" and "Sort order" fields within the Sort dialog of the customer search table in CS applications are now programmatically associated with their visible labels.

Rich text editor does not contain invalida attributes
Resolved in: 25
Design Theme: Constellation
The RTE component no longer contains the aria-placeholder attribute on the inner body tag used to allow entering in text.

Promoted filter fields have updates attributes for accessibility
Resolved in: 25
Design Theme: Constellation
Editable fields within promoted filters no longer have the placeholder value of "All", which could confuse users if there is not value currently selected. The aria-expanded attribute has been removed from editable input fields.

Escape keypress does ont propagate to dialog when closing menu inside a dialog
Resolved in: 25
Design Theme: Constellation
When a menu is opened within a modal dialog, pressing Escape to close the menu no longer causes the dialog to be dismissed.

Focus indicator does not clip on table toolbar interactive elements
Resolved in: 25
Design Theme: Constellation
The visible focus indicator present on interactive elements in a table toolbar such as the search field or Actions button no longer cuts off on certain sides visually.

Legend checkboxes for Insight chart are contained in a logical group
Resolved in: 25
Design Theme: Constellation
Legend checkboxes associated with an Insight chart are now contained within a fieldset, with the legend text stating "Toggle chart elements visibility" to serve as a contextual grouping.

Followers modal dialog has programmatic label
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-B46863
Design Theme: Theme Cosmos
The Followers modal dialog in Cosmos applications now has a programmatic label.

Days of week listed in calendar dialog have updated color to meet contrast requirements
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C19770
Design Theme: UIKit, Theme Cosmos
The days of the week listed in the date time control's calendar dialog (i.e. Mon, Tue, Wed) have updated text color to meet contrast requirements.

Anypicker control has updated roles
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C16881
Design Theme: UIKit, Theme Cosmos
The Anypicker control now has a role of "combobox" rather than "button". Additionally the list of available options to choose from has the role of "listbox".

Insight charts with no data have corrected aria-label value
Resolved in: 25
Design Theme: Constellation
The container element for an Insight chart now provides the value "No data found for this Insight. [Insight name]" when there is no data to display in the chart.

Actions button in CS email panel has updated context
Resolved in: 25
Design Theme: Constellation
When viewing an email correspondence from the Work queue table in the Dashboard of Customer Service applications, the Actions button at the top of the email now has an updated programmatic label to provide context that it is associated with the currently-open email.

Search tab can be reached with keyboard in CS KM panel
Resolved in: 25
Design Theme: Constellation
In the Customer Service Knowledge Management channel, the Search tab can be focused with keyboard when the "Suggested" tab is added to the tablist due to a service case being added to the interaction.

Focus remains in modal dialog when default action buttons are hidden with refresh
Resolved in: 25
INC source: INC-C15007
Design Theme: UIKit, Theme Cosmos
In scenarios where a modal dialog contains an element that refreshes the section along with removing the default Cancel/Submit action buttons, keyboard focus will still only cycle through elements within the dialog as expected.

Incoming call dialog has updated role and label
Resolved in: 25
Design Theme: Constellation
In Customer Service applications, the incoming call dialog now has the semantic role of "alertdialog". An aria-label has also been added to the alertdialog to serve as a programmatic label.

Breadcrumb navigation within CS Dashboards has updated role
Resolved in: 25
Design Theme: Constellation
The breadcrumb links present at the top of a screen within a specified Dashboard in Customer Service applications now has the semantic role of link.

Rich text editor configured label is associated to field
Resolved in: 24.2.3, 25
Design Theme: Constellation
The configured label of an RTE field now has a programmatic label based off of the configured label. In the latest versions of JAWS screen readers, this programmatic label may be recognized due to the markup generated by the third-party TinyMCE RTE component, whereas other screen readers announce the label as expected.. A relevant bug has been filed with Freedom Scientific.

Radio button and checkbox fields within a card or card group have corrected attribute values
Resolved in:
Design Theme: Constellation
The aria-details attribute of each radio button or checkbox present in a card or card group component now reference a valid ID value of the container HTML tag of the relevant details within the card.

Summary and Details tab content in a work object begins with a heading
Resolved in: 24.2.3, 25
Design Theme: Constellation
The content displayed within the "Summary" and "Details" tabs now begins with a semantic heading level 2, aligning with other tabs such as History and Pulse.

Text area provides context of character restrictions to screen reader on focus
Resolved in: 25
Design Theme: Constellation
Text area controls will now announce maximum character count restrictions to screen reader users when focus is brought into the field.

Live transcript dialog in CS interaction has correct role
Resolved in: 25
Design Theme: Constellation
The live transcript in Customer Service interactions is now contained within a semantic dialog.

Feedback buttons in Knowledge management widget have contextual grouping
Resolved in: 25
Design Theme: Constellation
Yes and No feedback buttons in the Customer Service Knowledge management widget are now contained within a group title "Confirmation options" to provide the context of their purpose.

Alt text for work object icon aligned for preview panel and full case view
Resolved in: 24.2.3, 25
INC source: INC-C11284
Design Theme: Constellation
The alt text for the case icon in the preview panel of a work object now includes the name of the work object, which aligns with the alt text provided for the same image when in the full case view.

Avatar icon no longer performs redundant operation in Pulse
Resolved in: 24.2.3, 25
INC source: INC-C10877
Design Theme: Constellation
In a Pulse message, the avatar icon no longer opens the operator details dialog, as the operator name button already performs this same operation. The avatar icon is now just an image.

Tooltips can be dismissed with Escape key on mouse hover
Resolved in: 24.2.3, 25
INC source: INC-C9241
Design Theme: Constellation
Tooltips that display on keyboard focus and mouse hover can now be dismissed using the Escape key on mouse hover, in addition to being dismissable with Escape on focus.

Pin button for Recents items has contextual label
Resolved in: 25
Design Theme: Constellation
The Pin button present on items within the Recents panel now has a programmatic label that corresponds to the work object's ID and name.

Child case overlay contents are interactable with keyboard
Resolved in: 23.1.5, 24.2.4, 24.2.3, 25
INC source: INC-C21248
Design Theme: Theme Cosmos
In a Cosmos work object that has one or more child cases, the related case overlay, which opens through the Case Summary panel, allows users to navigate and interact with the breadcrumb contents within using keyboard.

Date fields provide indication to screen reader users that focus advances on data entry
Resolved in: 24.2.3, 25
INC source: INC-C9193
Design Theme: Constellation
When bringing focus to a date or date time field, an announcement is provided for screen reader users to let them know that the text fields within will automatically move focus to the next item when the user adds data

Chart actions links have contextual aria-labels
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C22627
Design Theme: UIKit, Theme Cosmos
Report charts displayed on any screen have an associated "Chart Actions" link, which now has an aria-label value containing the associated chart name for better context.

Close icons for selected values in Anypicker control have contextual labels
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C15899
Design Theme: UIKit, Theme Cosmos
Close icons for selected values in an Anypicker control now have the aria-label value of "Clear [Selection]"

Decorative icon on Anypicker control hidden to assistive technologies
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C17245
Design Theme: UIKit, Theme Cosmos
The decorative caret icon present on Anypicker controls, which cannot be focused with keyboard, now has the aria-hidden attribute to prevent assistive technologies from recognizing it.

Layout group tabs remain visible when fullscreen RTE is present in modal dialog
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C11507
Design Theme: UIKit, Theme Cosmos
When using an RTE in a modal dialog within a layout group, tab labels will remain visible on the UI when entering fullscreen mode on the RTE.

Image controls that launch a Smart Info will not re-open the Smart Info upon activating close
Resolved in: 24.1.4, 24.2.3, 25
INC source: INC-C18767
Design Theme: UIKit, Theme Cosmos
Image controls that are configured with a Smart Info action set will no longer quickly re-open the Smart Info after the user dismisses it using the close button. This was occurring due to an incorrect event listener on the close button.

Menu items and listbox items have updated visible focus indicator
Resolved in: 24.2, 25
Design Theme: Constellation
Menu items as well as items in a listbox have had their visible focus indicators updated to meet contrast requirements and provide a blue border around the item when focused with keyboard.

Picklist options are keyboard navigable and announce correctly with screen readers
Resolved in: 24.2.2, 25
Design Theme: Constellation
Selectable options in a picklist component will no longer sporadically move focus out of the listbox when navigating through with arrow keys and screen reader. Options can all be navigated with arrow keys and screen readers will announce each item's label correctly.

Reflow support for Constellation CS Navigation panel, Interaction header, and suggested actions toast bar
Resolved in: 25
Design Theme: Constellation
Reflow support has been implemented for the left navigation panel menu items, the Interaction header panel, as well as the suggested actions toast bar such that content does not require horizontal scrolling and scaled relative to the available viewport.

Email items in My open email drawer are navigable via keyboard
Resolved in: 25
Design Theme: Constellation
Emails listed in the My open email panel launched through the left navigation panel are navigable with the keyboard arrow keys.

Focus remains trapped in CS live transcript dialog
Resolved in: 25
Design Theme: Constellation
Keyboard focus will remain trapped in the live transcript dialog in Constellation Customer Service applications until the user explicitly dismisses the dialog.

Application logo alternative text can be modified in authoring
Resolved in: 25
Design Theme: Constellation
The application logo displayed in the header of Constellation applications now allows for configuration to modify the default alternate text value of "Application logo".

Expand and collapse buttons for Summary panel and Utilities widget have contextual labels
Resolved in: 25
Design Theme: Theme Cosmos
Expand/collapse buttons used to show or hide the Summary panel as well as the Utilities panel in Cosmos work objects have had their programmatic labels updated to include the component name which will be expanded or collapsed

Submenu items in left navigation panel have visible focus indicators
Resolved in: 23.1.5, 24.1.4, 24.2.2, 25
INC source: INC-C10615
Design Theme: UIKit
Submenu items under Following, Recent, and Team Members now have visible keyboard focus indicators in the UIKit left navigation panel

Operator button menu has updated label to include operator name and role
Resolved in: 24.1.4, 24.2.3, 25
INC source: INC-C14334
Design Theme: Theme Cosmos
The operator menu button present in the left navigation panel of Cosmos applications has had its programmatic label updated to include both the operator name and button label as "[Operator name] Operator menu".

Focus indicator does not clip for table toolbar items
Resolved in: 25
Design Theme: Constellation
The visible focus indicator for table toolbar items such as the Search field will no longer be visually cut off.

Tooltip helper text option added for radio button controls
Resolved in: 24.1.4, 24.2.3, 25
INC source: INC-C19950
Design Theme: UIKit, Theme Cosmos
The tooltip helper text configuration option is now available for radio button controls.

Add and Modify badge colors meet contrast requirements
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B46513
Design Theme: UIKit
In the History table present in work objects in UIKit applications, the color contrast for Add and Modify badges have been updated to meet color contrast requirements from py-case-manager-header-overrides

Days in calendar dialog contain the full day name in programmatic label
Resolved in: 25
INC source: INC-B52702
INC-B18192
Design Theme: UIKit, Theme Cosmos
Days of the month in the date picker calendar dialog all now have a programmatic label that includes the day of the week along with the date.

Calendar dialog components have correct roles
Resolved in: 25
INC source: INC-B52702
INC-B18192
Design Theme: UIKit, Theme Cosmos
The date picker calendar dialog now has a semantic role of dialog. The "Today" and "Close" buttons at the bottom of the dialog have the semantic role of butons.

Nested list structure corrected in CS left navigation panel
Resolved in: 25
Design Theme: Constellation
In a Constellation Customer Service application, an incorrect nested list structure has been removed from within the list items containing Notifications, Recent, Messaging Settings, and My open email".

Notification preference checkboxes have programmatic labels
Resolved in: 25
INC source: INC-B51872
Design Theme: UIKit, Theme Cosmos
Checkboxes for an operator's notification preferences have programmatic labels that align with the visible labels.

Disabled menu items perceivable by screen readers
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B16611
Design Theme: UIKit, Theme Cosmos
Menu items that are configured to be disabled can still be navigated to using the screen reader, and will announce them as disabled as they are still considered in the total count of menu items present in the menu.

Gear icon in notifications has programmatic label
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C15345
Design Theme: UIKit
The gear icon corresponding to notifications listed in the Notifications overlay in the header of UIKit applications has a programatic label.

Computed value field in Calculation builder dialog has programmatic label
Resolved in: 25
Design Theme: Constellation
The computed value field which displays the logic used in the applied filters now has a programmatic label.

OK button can be accessd using keyboard on Logoff timer warning dialog
Resolved in: 24.1.4, 24.2.3, 25
INC source: INC-C15432
Design Theme: UIKit, Theme Cosmos
Keyboard users are able to access the "OK" button present in the Logoff timer warning modal dialog.

Notification counter menu item relays count to screen readers in UIKit applications
Resolved in: 24.1.4, 24.2.3, 25
INC source: INC-C14769
Design Theme: UIKit
The Notifications button in the header of UIKit applications will relay the notification count, which also displays visibly as an icon, back to screen readers when focused with keyboard.

Notification counter rmenu item relays count to screen readers in Cosmos applications
Resolved in: 24.1.4, 24.2.3, 25
INC source: INC-C17307
Design Theme: Theme Cosmos
The Notifications menu item in the Cosmos left navigation panel will relay the notification count, which also displays visibly as an icon, back to screen readers when focused with keyboard.

Grid navigation corrected in hybrid applications
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C13714
Design Theme: Theme Cosmos, Constellation
In Constellation/Cosmos hybrid applications, grid navigation based on the directional arrow keys has been corrected for Constellation tables displayed in the application.

Expand icons in non-optimized table rows are announced by screen readers
Resolved in: 24.1.3, 24.2.1, 25
INC source: INC-B47154
Design Theme: UIKit, Theme Cosmos
Expand/collapse icons in a non-optimized table configured with expandable rows are now announced by screen readers when focused.

Ability to reorder Insight fields in promoted filters with keyboard
Resolved in: 25
Design Theme: Constellation
Keyboard support has been introduced for rearranging fields in promoted filters of an Insight.

Blueprint upload button is focusable and actionable using keyboard
Resolved in: 25
Design Theme: Constellation
The upload/browse Blueprint button in App Studio is focusable and actionable using the keyboard.

Create menu items are navigable with keyboard when using screen reader
Resolved in: 25
Design Theme: Constellation
Case type menu items within the Create menu are navigable using the up and down arrow keys when using a screen reader.

Edit buttons for delegated data types have contextual label
Resolved in: 24.1.4, 24.2.2, 25
INC source: INC-C10332
Design Theme: UIKit, Theme Cosmos
In the table that displays any data types delegated to the operator or access group, each row's Edit button has an updated label that will include the data type name which it corresponds to.

Non-optimized table filter dialog options are contained within a fieldset
Resolved in: 25
Design Theme: UIKit, Theme Cosmos
Checkbox options within a non-optimized table's column filter dialog are contained within a fieldset to logically group the options, as was previously implemented for optimized tables.

Table filter dialog input fields have programmatic labels
Resolved in: 25
Design Theme: Constellation
Input fields in column filter dialogs for tables now have programmatic labels for fields where the user needs to enter some string as a comparator value.

Validation in table personalization dialog moves focus to field with error
Resolved in: 25
Design Theme: Constellation
When leaving the "View name" field blank in the table personalization dialog, focus moves to the input field on submit with validation errors.

Selected date will announce by screen readers when activating "Set to now" button
Resolved in: 24.2.2, 25
INC source: INC-C11242
Design Theme: Constellation
In the date picker calendar dialog, activating the "Set to now" button will cause screen readers to announce the currently-selected date to the user.

RTEs correctly take initial focus when configured as the first editable field in a form
Resolved in: 24.2.2, 25
INC source: INC-C3909
Design Theme: Constellation
Initial focus logic on screen load has been update to include RTE fields when configured as the first editable field in a form.

Location markers in maps have contextual labels
Resolved in: 25
Design Theme: Constellation
Location markers in a map component have the aria-label value of "Location marker - [X]", where "X" is the character corresponding to the specific marker, i.e. "A', "B", "C", etc.

Accessibility enhancements in the CS Case Picker dialog
Resolved in: 25
Design Theme: Constellation
The search box at the top of the Case picker dialog now has a programmatic label. Upon entering a search string, any results that populate will be announced by screen readers.

Navigation menu with submenus will announce state to screen readers
Resolved in: 23.1.4, 24.1.2, 24.2.1, 25
INC source: INC-B33065
Design Theme: UIKit, Theme Cosmos
Navigation menus containing any submennu items as a child menu item will have their expanded/collapsed state announced by screen readers when interacting.

Focus remains in editable field in Ask Buddy widget when performing a search
Resolved in: 25
Design Theme: Constellation
Focus will no longer reset to the top of the screen when inputting a search string in the Ask Buddy widget in the Utilities panel of a work object.

Keyboard support for inline editable grids
Resolved in: 25
Design Theme: Constellation
Constellation tables (role="grid") support keyboard interaction for in-line editable fields in table rows. When bringing focus into the table using the tab key, users can navigate between cells using the directional arrow keys. If they wish to interact with any editable fields within the cell, pressing Enter brings focus into that cell and onto the editable field. From here, ther user can press Escape to bring focus back to the cell and re-enter arrow key navigation. Alternatively, pressing the Tab key while focus is within the cell will move focus to the next interactive/editable field in the table row. If there are no such elements within the row, focus will move to the first interactive element in the next row. This navigation method is called "Action mode", and allows users to more efficiently navigate between editable fields in cells for data entry should they wish to.

Pulse formatting help dialog has semantic heading as title and close button
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B45822
Design Theme: UIKit, Theme Cosmos
The Pulse formatting help dialog has been updated to provide a more contextual dialog label, which also serves as the visible heading in the dialog, as well as a close button to explicitly dismiss the dialog.

Incoming call heading visible at higher zoom levels
Resolved in: 25
Design Theme: Constellation
The Incoming call dialog used in Customer Service applications will now correctly display the visible heading at higher zoom levels/smaller window dimensions.

Visible focus indicators on date range controls
Resolved in: 25
Design Theme: UIKit, Theme Cosmos
Date range controls have been updated to provide a visible focus indicator when focused on either the From or To date with keyboard.

Modal action buttons are not contained within incorrect region role
Resolved in: 25
Design Theme: Constellation
Action buttons in a modal dialog, such as Cancel and Submit, are no longer contained within a footer region. This was changed to avoid confusion for screen reader users who may  hear these elements announced as "content region".

Multi step forms configured with standard navigation set focus properly when moving between step screens
Resolved in: 25
Design Theme: Constellation
In a multi-step form configured to display as "standard navigation" (without the horizontal step indicators), initial focus when moving between assignment screens will be set on the first interactive element in the form.

Focus remains on Gen AI coach button after loading is completed
Resolved in: 25
Design Theme: UIKit, Theme Cosmos, Constellation
Keyboard focus will remain on the Gen AI coach button after loading has completed.

Attachment icon in CS chat widget has programmatic label
Resolved in: 25
Design Theme: Constellation
The icon button to add an attachment to a chat message in Customer Service applications has a programmatic label.

Explore Data menu can be dismissed with Esc key
Resolved in: 25
Design Theme: Constellation
The Explore Data menu on the Explore Data landing page can be dismissed by pressing the Esc key when it is opened.

Tags do not announce as headings
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-B47560
Design Theme: Theme Cosmos
Tags added to a work object in the Utilities pane will no longer announce as heading level 2 by screen readers.

Text area remaining character count does not provide verbose screen reader announcements
Resolved in: 25
INC source: INC-B24259
Design Theme: UIKit, Theme Cosmos
In a text are control configured to visibly display the remaining character count, screen readers will no longer announce the updated count value per each character modified. Only when the remaining character count is less than 20 will screen readers begin announcing the remaining value when modifying the characters within.

Date range control has updated navigation and screen reader interaction
Resolved in: 25
INC source: INC-A17314
INC-B21128
Design Theme: UIKit, Theme Cosmos
Days in the date range control can be navigated via arrow keys rather than tab key. Visible focus indicators have been added to the interactive elements within the dialog. Focus will remain trapped in the dialog when it is opened. Start and End date labels are announced by screen readers when focused with keyboard. Users are able to dismiss the calendar dialog with Esc keypress when keyboard focus is on the Apply/Clear buttons.

Search component updated to distinguish input from button
Resolved in: 25
Design Theme: UIKit, Theme Cosmos, Constellation
Search components used throughout application portals, tables, and global search have been udpated to provide a programmatic label to the search field and separate the search button as a separate interactive element.

Required fields do not contain invalid id attribute reference
Resolved in: 25
INC source: INC-191544
Design Theme: UIKit, Theme Cosmos
Form fields configured as required will no longer contain an aria-describedby attribute until an error message is present. Previously, this attribute was always present and referenced the id value of the error message that was not present in the DOM until validation occurred.

Constants in currency fields are announced by screen readers
Resolved in: 25
INC source: INC-B18766
Design Theme: UIKit, Theme Cosmos
Constants configured to display in currency controls, such as "$" or "USD" will now be announced by screen readers when the user enters the field.

Operator images use consistent color that meets contrast requirements
Resolved in: 25
Design Theme: UIKit, Theme Cosmos
Operator icons will no longer have variable colors based on the first letter of the operator name. All operator icons now use the same color that meets color contrast requirements.

Selecting a CaseNavigation menu item moves focus to new content
Resolved in: 25
INC source: INC-255036
Design Theme: Theme Cosmos
When selecting a menu item from the CaseNavigation menu in a work object in Theme Cosmos, focus will be sent to the newly-updated content below the main work area.

Multi-select control has updated attributes and screen reader interactions.
Resolved in: 25
Design Theme: UIKit, Theme Cosmos
When bringing focus to a multi-select control, the label, role, state, and selection count will be announced by screen readers. If no selections are present, that part is omitted. 
When expanding the listbox of options, the state will be relayed to screen readers. Navigating through options, the position of the current item and total count will be relayed by screen readers. Using the left arrow key to move focus to any selected options will let screen readers announce the label and role, with the total count of selected items as well as the position of the currently-focused item. Each item's label contains the word "remove", as pressing Enter key will delete the selection. The aria-multiselectable attribute has been added to the listbox of selectable options.

Pulse thread headings follow logical hierarchy
Resolved in: 25
Design Theme: Constellation
Pulse posts will delineate heading levels based on if the message is an initial post (h3) as opposed to a reply to a post (h4).

Step indicators in multi-step form display visibl labels in hybird applications
Resolved in: 25
Design Theme: Theme Cosmos, Constellation
Step indicators in a mulit-step form will now display the current step name visibly when working in a Constellation case in a hybrid application

Focus moves to interactive cell of newly-added row for inline editable tables
Resolved in: 25
Design Theme: Constellation
When adding a new row to an inline editable table, keyboard focus is placed on the first cell in the new row that contains a form field or interactive element.

Collapsible dynamic layout headers do not scroll page when Space bar is pressed
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-B27550
Design Theme: UIKit, Theme Cosmos
Collapsible dynamic layout headers will no longer scroll the page down when the Space bar is pressed to expand or collapse the header.

Contextual labels added for Learn more button in Predictions widget in CS
Resolved in: 25
Design Theme: Constellation
The "Learn more" button associated with a Prediction in the utilities panel now has a programmatic label containing the context of which prediction it corresponds to.

Aria-checked attribbute removed from checkboxes with role="switch"
Resolved in: 25
Design Theme: Constellation
The aria-checked attribute has been removed from checkboxes that serve as a toggle, as these already have the role="switch" attribute.

Contextual labels added for Copy link buttons in CS Knowledge Management
Resolved in: 25
Design Theme: UIKit
The Copy link button for knowledge articles in Customer Service Knowledge Management have had their labels update to provide reference to the article it corresponds to.

Table headings display correctly with custom views in smaller viewports
Resolved in: 25
Design Theme: Constellation
Table headings with a configured view will no longer truncate or overflow the full name and dropdown icon in smaller viewports.

Email and "New" buttons in CS header have visible focus indicators
Resolved in: 25
Design Theme: UIKit
Visible focus indicators have been added to the "New" button (to launch an interaction) and Email button in Customer Service application headers that will display when focused with keyboard.

Operator button in CS header has updated role and attributes
Resolved in: 25
Design Theme: UIKit
The operator button on the right side of the header of Customer Service applications is semantically a button. The aria-haspopup and aria-expanded attributes have been added to relay the functionality and state of the button to screen reader users.

Pulse filter button relays state to screen readers
Resolved in: 25
Design Theme: Constellation
The Pulse filter button has been given the aria-expanded attribute to relay its current state to screen reader users.

Focus returns to Pulse post filter button when dialog is closed
Resolved in: 25
Design Theme: Constellation
Keyboard focus will return to the Pulse filter button, which launches the filter dialog, when the user dismisses the filter dialog.

Location component does not display field label and aligns properly
Resolved in: 25
Design Theme: Constellation
Maps displayed through the Location component will no longer display a field label as if it were a form field. Alignment has been adjusted to avoid unecessary white space on the left.

Focus traps in calendar dialog
Resolved in: 25
Design Theme: Constellation
Keyboard focus will remain trapped within the date picker calendar dialog until the user dismisses it.

Smart tips on controls in table cells dismiss when navigating away
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: IN-C15010
Design Theme: UIKit, Theme Cosmos
Controls placed in optimized table cells that have the Smart Tip action configured to display on focus will now properly dismiss the smart tip when the user navigates away from the cell using the arrow keys.

Dropdowns in calendar dialog have programmatic labels
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-C688
Design Theme: UIKit, Theme Cosmos
In a date control displaying as text input + calendar and configured to display dropdowns for month/year, the dropdowns have been updated with programmatic values reflecting their purpose.

Comboboxes for month and year in calendar dialog  allow screen readers to announce updated value
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-B52070
Design Theme: UIKit, Theme Cosmos
In a date control displaying as text input + calendar, the Month and Year comboboxes within the calendar dialog will now announce updated values if the user changes the values using the arrow keys.

Captions align with visible heading for tables
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C15050
Design Theme: Theme Cosmos, Constellation
Tables in Constellation and hybrid applications have had their generated captions updated to match the visible heading text displayed above the table, which may include a view name if it has been personalized. This also applies to the table on the Insights landing page, which now has the caption of "Insights: All" by default rather than just "All".

Expand/Collapse dynamic layout headings provide visible focus indicator
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
Design Theme: UIKit, Theme Cosmos
Dynamic layout headings configured to be expandable/collapsble will not provide an OOTB focus indicator when users navigate to the heading using the Tab key

Linked email attachments added to other cases are labeled
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C15065
Design Theme: UIKit, Theme Cosmos
When an email attachment is linked (through OOTB activity pxLinkAttachmentToCase) to another case, the Link-Attachment record was missing the pyMemo text. As a result, under the Recent content of the case (OOTB section pyCaseRelatedContent), the name of the linked email attachment is blank. This has been corrected by adding logic to add the pyMemo text when an email attachment is linked to another case.

Notifications list items in the Notification dialog have incorrect roles removed
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C17010
Design Theme: UIKit
The list of notifications that appear in the dialog after activating the Notifications button in the header of UIKit applications will no longer introduce structural errors found through automated testing tools

Decorative icon in Autocomplete configured to display with caret is hidden to assistive technologies
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C1098
Design Theme: UIKit, Theme Cosmos
Autocompletes that are configured to display as a combobox with field and button now has the aria-hidden="true" attribute contained on the unlabeled/unfocusable button. Keyboard interaction with the autocomplete combobox remains unchanged.

Decorative Case icon in AJAX container tabs are non-focusable and hidden to assistive technology
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B38645
Design Theme: UIKit, Theme Cosmos
The case icons present on AJAX container tabs that display a work object can no longer be focused by keyboard and are hidden to assistive technologies as they are decorative images.

Links configured to display adjacent icon are actionable when using screen reader
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B52394
Design Theme: UIKit, Theme Cosmos
Link controls that are configured to display an adjacent decorative icon/image can now be activated with screen reader enabled. Placing aria-hidden="true" on the decorative image resolves the issue.

Collapse button in Cosmos case summary panel has programmatic label
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B52357
Design Theme: Theme Cosmos
The Collapse button present at the top of the summary panel in a work object now provides the visible tooltip text as a programmatic label for assistive technologies.

Notification icon provides visible focus indicator in UIKit portal header
Resolved in: 23.1.5
Design Theme: UIKit
Visible focus indicator styles have been added to the Notification Bell icon in the header region of UIKit and Customer service end user portals

Keyboard focus remains trapped in Case History dialog after switching between tabs
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B34687
Design Theme: Theme Cosmos
When navigating between the available tabs in the tabgroup contained within the Case History modal dialog, keyboard focus will no longer be able to leave the contents of the dialog.

Menu items in the table Density menu are navigable with arrow keys
Resolved in: 24.2.2, 25
INC source: INC-C11265
Design Theme: Constellation
Menu items contained within the Density menu associated with tables are keyboard-navigable with the up and down arrow keys.

Hierarchical assignment list contents can be browsed to with screen readers
Resolved in: 24.2.2
INC source: INC-C8517
Design Theme: Constellation
ARIA roles which were interfering with screen reader browse/read mode capabilities have been removed from the hierarchical assignment widget to allow users to browse through all the content within. Future enhancements for the widget will be introduced in future releases.

Picklist search results announce consistently by screen readers when focused
Resolved in: 24.2.2, 25
INC source: INC-C11112
INC-C3222
Design Theme: Constellation
Screen readers will now announce each listbox item from a single/multiselect combobox field when navigated to with the arrow keys. This was resolved by preventing invalid ID attribute values from appearing on the list items.

Initial focus placement corrected when transitioning between assignment screens
Resolved in: 24.2.2, 25
INC source: INC-C9353
Design Theme: Constellation
When submitting an assignment screen and moving to the next screen in a multi-step form, initial keyboard focus will be placed on the assignment heading or container when no step indicators are present.

Semantic heading present in Accept Cookies Dialog
Resolved in: 24.2.2, 25
INC source: INC-C8737
Design Theme: Constellation
When opening the end user portal for the first time, an Accept cookies dialog is displayed. This dialog now contains a semantic heading to serve as the page title before the full portal is loaded.

AM/PM button has visible focus indicator in date time field
Resolved in: 24.2.2, 25
INC source: INC-C11281
Design Theme: Constellation
The AM/PM button contained in the date time field now provides a visible focus indicator when focused with the keyboard.

Focus returns to sorted column when using shift+tab to bring focus back into optimized table
Resolved in: 24.1.4, 24.2.2, 25
INC source: INC-C13693
Design Theme: UIKit, Theme Cosmos
When a sort has been applied on a column in an optimized table and the user presses tab to move focus out of the grid and onto the next focusable element, pressing shift+tab will allow keyboard focus to return back into the grid as expected.

Multiselect keyboard instructions localize
Resolved in: 24.1.4, 24.2.2, 25
INC source: INC-C8551
Design Theme: UIKit, Theme Cosmos
Keyboard instructions provided for multiselect controls now localize correctly into other languages.

Focus indicator styles added for submenu left navigation items in UIKit
Resolved in: 23.1.5, 24.1.4, 24.2.2, 25
INC source: INC-C9110
Design Theme: UIKit
Parent submenu items in the left navigation panel of UIKit applications, such as “Create” and “Following” have had their styles updated to provide a visible indicator when focused with keyboard.

Custom filters in reports have role of link
Resolved in: 24.1.4, 24.2.2, 25
INC source: INC-C11122
Design Theme: UIKit, Theme Cosmos
Custom filters in a report are now semantically links rather than having role=”document”.

CaseNavigation menu items provide aria-current attribute on initial load
Resolved in: 24.1.4, 24.2.2, 25
INC source: INC-C4344
Design Theme: Theme Cosmos
When a work object is loaded for the first time, one of the menu items in CaseNavigation is selected and showing its respective contents by default. The current menu item will now have the aria-current=”true” attribute on initial load rather than only appearing after the user makes an explicit selection from CaseNavigation.

Accessibility improvements in Blueprint build wizard
Resolved in: 24.2.2
Design Theme: Constellation
Several accessibility enhancements have been introduced into the Blueprint build wizard process in authoring studios. This includes providing visible focus indicators across interactive elements, focus management changes to set initial focus on contextual elements between screens, and updating programmatic labels for interactive elements to reflect their visible label or caption.

Insight legend text displays full label in tooltip
Resolved in: 24.1.4, 24.2.2, 25
INC source: INC-C4727
Design Theme: Constellation
Legend values will display the full label value when users bring focus the legend value with keyboard or hover with the mouse. In the case that the legend text is truncated on the UI when too long, the full value will display in this tooltip.

Search results count announced by screen readers in delegated rules table
Resolved in: 24.1.4, 24.2.2, 25
INC source: INC-C10427
Design Theme: UIKit, Theme Cosmos
When searching through results in the delegated rules table, the text displaying the number of results will be announced by screen reader users when the value changes.

UIKit Dashboard worklist listbox has improved interaction for keyboard and screen reader
Resolved in: 23.1.5, 24.1.4, 24.2.2, 25
INC source: INC-C9107
Design Theme: UIKit
The combobox and listbox used to select an operator or work queue for the worklist table on the UIKit Dashboard landing page has had its roles and attributes updated to provide better context for screen reader users as they navigate the listbox items as well as visible focus indicators when navigating with keyboard.

Decorative button icon hidden to assistive technologies in Autocomplete
Resolved in: 23.1.5, 24.1.4, 24.2.2, 25
INC source: INC-B31175
INC-C15021
Design Theme: UIKit, Theme Cosmos
The button displayed on the far-right of an autocomplete control when the setting “Display as combobox” is selected is now hidden to assistive technologies as it cannot be navigated to with keyboard. The same functionality is available to keyboard users by pressing the down arrow key when focus is within the autocomplete.

Validation messages are announced by screen readers in Field mapping wizard dialog
Resolved in: 24.1.4, 24.2.2, 25
INC source: INC-C9840
Design Theme: UIKit, Theme Cosmos
Success and error messages in the validation stage of the field mapping wizard will now be announced by screen readers when they appear.

Summary report expand/collapse icons are semantically buttons
Resolved in: 24.1.4, 24.2.2, 25
INC source: INC-C12345
Design Theme: UIKit, Theme Cosmos
The expand/collapse caret icon on rows in a Summary report are now coded semantically as buttons rather than links.

Read-only multiselect controls no longer relay navigation instructions to screen readers
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-B51279
Design Theme: UIKit, Theme Cosmos
Screen reader users navigating in browse mode will no longer hear navigation instructions announced when moving the virtual cursor onto a multiselect control that is displayed as read-only.

Form fields controls in field mapping wizard dialog have programmatic labels
Resolved in: 24.1.4, 24.2.2, 25
INC source: INC-C9609
Design Theme: UIKit, Theme Cosmos
The “Property to match existing records by” and “Update type” form fields on step 2 of the field mapping wizard now have associated programmatic labels.

Status is provided for stages in case view
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-C9640
Design Theme: UIKit
The case stages displayed in a work object now have their programmatic label updated to provide the context of if the stage is completed, in-progress, or future.

Hidden element no longer focusable in user portal screens
Resolved in: 24.1.3, 24.2.2, 25
INC source: INC-C4791
Design Theme: Theme Cosmos
In landing pages in the Cosmos end user portal, a hidden div element responsible for functionality in displaying the Preview panel is no longer focusable by keyboard.

Help icon with overlay on focus has properly localized text
Resolved in: 24.1.4, 24.2.2, 25
INC source: INC-C1635
Design Theme: UIKit, Theme Cosmos
The “help for” text that precedes the configured helper text in the Help icon with overlay on hover helper text option will now localize into different languages.

Error icon does not overlap with checkbox
Resolved in: 24.1.4, 24.2.2, 25
INC source: INC-B51509
Design Theme: UIKit, Theme Cosmos
Error icons for validation messages on a checkbox field will no longer overlap visually with the checkbox itself.

Helper text moved from list item to menu item in a menu
Resolved in: 23.1.5, 24.1.4, 24.2.2, 25
INC source: INC-B21813
Design Theme: UIKit, Theme Cosmos
The title attribute generated when helper text is configured on a menu item in a Navigation rule has been moved from the parent list item element to the respective menu item element within the menu. This allows the text to be announced by NVDA when focus is placed on the menu item.

Edit dashboard modal dialog supports keyboard navigation and screen reader interaction
Resolved in: 23.1.5, 24.2.2, 25
INC source: INC-238433
INC-B3235
INC-B47346
INC-C5610
Design Theme: UIKit, Theme Cosmos
Selectable options within the Edit Dashboard modal dialog have been re-designed as individual checkboxes associated with each item. Keyboard users can navigate between items using the tab key. Screen reader users will hear the associated label of each checkbox announced as they navigate this way, and can also read the supplementary information associated with each widget item by navigating in browse mode with the arrow keys.

Submenu state is conveyed by screen readers
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-B48645
Design Theme: UIKit, Theme Cosmos
Menu items which have submenus have the aria-expanded attribute which will be set to true or false depending on if the submenu items have been opened by the user, allowing screen readers to relay the current state back to the user.

Alt text provided for placeholder image on chart with no data
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-B47566
Design Theme: UIKit, Theme Cosmos
When a chart has no data to display, a placeholder image is shown with the text “No data to display”. Alt text has been added to this image to reflect the visible text.

Date picker icons have unique labels
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-B32015
Design Theme: UIKit, Theme Cosmos
Date picker icons used to open the calendar overlay in a date time control now have unique labels sourced from the configured label of the date field itself.

Errors do not re-announce after correcting and submitting form
Resolved in: 24.1.3, 24.2.2, 25
INC source: INC-B47850
Design Theme: UIKit, Theme Cosmos
A server-side validation error banner is present on-screen when a user attempts to Submit a form with invalid entries. After the user fixes their inputs and re-submits the form, the error banner message will no longer be announced by screen readers.

Character count in text area properly decrements when using speech recognition dictation
Resolved in: 23.1.3, 24.1.3, 24.2
INC source: INC-B22996
Design Theme: UIKit, Theme Cosmos
When entering data into a text are control using a speech recognition software, the visible character counter value will decrement as expected.

Hidden element on Cosmos landing pages cannot be focused
Resolved in: 24.1.3, 24.2.2, 25
INC source: INC-C4791
Design Theme: Theme Cosmos
A hidden, non-interactive element used in Cosmos landing pages for certain functionality with the Preview panel is no longer focusable when navigating the page with the Tab key.

Multiselect with visibility condition has proper label association
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-C9617
Design Theme: UIKit, Theme Cosmos
Multiselect controls that are configured with visibility conditions now have corrected association between the label and field.

Assignment titles are coded as semantic heading
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-B28048
Design Theme: UIKit
In UIKit applications, the current assignment title in a work object has been changed from plain text in a span tag to instead a semantic h2 tag.

Select File(s) button in Attach Content control does not present layout table to screen readers
Resolved in: 23.1.5, 24.1.4, 24.2.3, 25
INC source: INC-C6160
Design Theme: UIKit, Theme Cosmos
The layout table structure used in the Attach Content dialog has been hidden to assistive technologies on the Select File(s) button used to add attachments to a work object.

Required multiselect control does not reannounce instructions on blur
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-B23258
Design Theme: UIKit, Theme Cosmos
When moving focus away from a required multiselect control without entering any value, the navigation instructions are no longer announced along side the error message by screen readers.

Screen readers cannot leave overlay contents with arrow keys
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-C6327
Design Theme: UIKit, Theme Cosmos
For overlays generated through local actions without the Cancel/Submit buttons, the role has been updated from tooltip to dialog so that screen reader users cannot leave the contents while the overlay is open.

Month and year dropdowns in calendar overlay have programmatic labels
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-C688
Design Theme: UIKit, Theme Cosmos
For date time controls configured to display Calendar navigation as dropdowns in the Calendar overlay (rather than the input field with spinner buttons), the month and year dropdowns now have a programmatic label that will be recognized by assistive technology.

Screen reader announces updates spinner values in calendar overlay
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-B52070
Design Theme: UIKit, Theme Cosmos
When a screen reader user modified the day/month/year values in the calendar overlay by focusing the value combobox and using up/down arrow keys, the updated value will be announced by screen readers.

Delete buttons in Dashboard Personalization screen have unique labels
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B47266
Design Theme: Theme Cosmos
Delete buttons corresponding to widgets placed in the Cosmos Dashboard landing page now have unique labels which use a field value that includes the associated widget name as part of the button’s label.

Stage chevron buttons provide visible focus indicator
Resolved in: 24.1.3, 24.2.2, 25
INC source: INC-C1592
Design Theme: Theme Cosmos
In Cosmos applications, the stage chevron buttons at the top of a work object now provide a visible focus indicator when focused with keyboard.

Incorrect menubar rule removed from case details panel
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-C1146
Design Theme: Theme Cosmos
In the Cosmos details panel in a work object, the Edit and Action buttons are no longer contained within a div element that contains with the incorrect role of menubar.

Launching a modal dialog from a menu does not cause inconsistent announcement from screen reader
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-C2505
Design Theme: UIKit, Theme Cosmos
When opening a modal dialog from an action menu, focus no longer returns to the menu button before entering the dialog when it is fully loaded. This is more readily encountered on slower bandwidths. Verbosity is reduced as previously, focusing the menu button before the dialog was loaded caused an inconsistent and confusing announcement for screen reader users.

Screen flow step labels localize correctly
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-A25857
INC-C3261
Design Theme: Theme Cosmos
The aria-label value of each step link in a screen flow will now localize the status (success step/current step/future step) into other languages.

Users can Tab into AJAX container contents when table is present
Resolved in: 24.1.3, 24.2.2, 25
INC source: INC-B47296
Design Theme: UIKit, Theme Cosmos
When an AJAX container tab contains a table, keyboard users are now able to move focus into the tab’s contents with the Tab key on the keyboard when navigating from the AJAX container tab.

Non-optimized tables using Field Value for column header label translate properly
Resolved in: 23.1.5, 24.1.3, 24.2.2, 25
INC source: INC-C3165
Design Theme: UIKit, Theme Cosmos
When a column header in a non-optimized table has a label configured as a Field Value, the aria-label attribute will contain the translated value rather than the untranslated field value Rule name.

Busy indicator loading statement has corrected spelling
Resolved in: 24.1.3, 24.2.1, 25
INC source: INC-C3833
Design Theme: UIKit, Theme Cosmos
The busy indicator statement provided to screen readers as a page load has been changed to correctly state “indeterminate”.

Semantic tab layout does not introduce aria-selected attribute incorrectly
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-B38146
Design Theme: UIKit, Theme Cosmos
Tab Layout groups which use Semantic tab layout will no longer incorrectly generate the aria-selected attribute on the div element representing the first dynamic layout inside the layout group.

Decorative case icon on AJAX container tabs is hidden to assistive technology
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B38645
Design Theme: UIKit, Theme Cosmos
The decorative icon adjacent to the work object ID on a tab within an AJAX container is now hidden and will not be announced by screen readers.

Dirty confirm dialog has semantic heading
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B47832
Design Theme: UIKit, Theme Cosmos
The dirty confirm dialog has had the title, which was previously a span tag, replaced with a semantic heading that will announce as such to screen readers.

Date time spinner buttons function correctly with touch screen
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B46675
Design Theme: UIKit, Theme Cosmos
Event listeners for the spinner buttons in the calendar overlay have been updated so that touch screens on PC can activate them as expected.

Month and Year dropdowns in calendar overlay are labeled
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-C688
Design Theme: UIKit, Theme Cosmos
Helper text has been added for Month and year dropdowns within the calendar overlay of a date control. This is applicable for the date controls that have the Month and Year fields configured as dropdowns instead of spinners.

Cancel buttons have consistent helper text in Attach Content control
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B53300
Design Theme: UIKit, Theme Cosmos
The cancel button no longer has device-specific helper text “Click here to cancel work” in the Attach Content modal dialog.

AJAX container tabs have visible focus indicator on tabs and close icons
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B46921
Design Theme: UIKit, Theme Cosmos
For AJAX containers configured to display pages or work objects within a tab group, visible focus indicator styles have been provided for both the tabs themselves and their respective close icons when navigated to via keyboard.

Screen readers announce correct modal dialog title when launched
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-C350
Design Theme: UIKit, Theme Cosmos
Modal dialogs have had their attributes updated so that the dialog label is properly associated to the visible title of the dialog (through use of aria-labelledby) and screen readers no longer announce information about the browser when launched.

Application logos in the My Apps panel have alt text reflecting the application name
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B52231
Design Theme: UIKit
In the Cosmos My Apps panel, application logos adjacent to the application links in the list now contain alt text reflecting the name of each respective application.

Reopen case dialog provides correct role and title to screen readers
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B49910
Design Theme: UIKit
When re-opening a resolved case through the work object’s action menu, the Reopen dialog will appear. The markup has been updated so that the role of dialog and visible title of the dialog are relayed to assistive technologies.

Filter checkboxes for optimized table columns have proper association with adjacent label
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-B6817
Design Theme: UIKit, Theme Cosmos
The checkboxes present in the filter overlay for optimized table columns are now programmatically associated to their adjacent, visible label.

Autocomplete configured to display with button properly gains focus on submit with errors
Resolved in: 24.1.3, 24.2.1, 25
INC source: INC-C1503
Design Theme: UIKit, Theme Cosmos
Autocomplete controls that are configured to show a button on the right side will now properly receive focus in scenarios where a user attempts to submit the form where there is an error on the autocomplete field.

Submit with server-side validation moves focus to error field when dropdown is used
Resolved in: 24.1.3, 24.2.1, 25
INC source: INC-B3954
Design Theme: UIKit, Theme Cosmos
When server-side validation occurs on a dropdown field, keyboard focus will move to the field when submitting the form as it does with other form controls.

Server-side validation banner does not contain invalid role on list element
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B50334
Design Theme: UIKit, Theme Cosmos
The ul unordered list tag present in server-side validation alert banners no longer contains the improper role of “alert” and retains its inherent semantics to display the list of errors.

Date time controls with Refresh action have proper white space in label
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B46843
Design Theme: UIKit, Theme Cosmos
Date time controls configured with a Refresh action on change now have the correct white space separation in the label of the date picker button.

Attach content link can be activated while using screen reader
Resolved in: 24.1.3, 24.2.1, 25
INC source: INC-B52394
Design Theme: UIKit, Theme Cosmos
When the Attach content control has been configured to display as a link with a decorative icon, the icon will now be hidden to screen readers so that the link can be activated as expected.

Tab titles in Semantic tab layout group display field values correctly
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B51382
Design Theme: UIKit, Theme Cosmos
For tab layout groups with the configuration option “Semantic tab layout” checked, tab titles displayed using Field Values will display correctly display the result of the Field Value rather than the ID value.

Save button provides confirmation announcement for screen reader users
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B49603
Design Theme: UIKit, Theme Cosmos
Screen reader users will hear a confirmation announcement when activating the Save button: “work has been saved.”

Tab away from multiselect with listbox open does not select an option
Resolved in: 24.1.3, 24.2.1, 25
INC source: INC-B50336
Design Theme: UIKit, Theme Cosmos
When focus is on a multiselect control with the listbox of options expanded, pressing the tab key to navigate away will no longer select the currently highlighted option from the list.

Extra controls on the last item are keyboard navigable in My Apps panel
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B35060
Design Theme: Theme Cosmos
Keyboard focus can now be brought to the “Proceed as” dropdown and the “Go” button associated with  the last item in the list of the “My Apps” left panel in Theme Cosmos.

Collapsible dynamic layout headings do not trap focus
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
Design Theme: UIKit, Theme Cosmos
Keyboard focus will no longer be trapped when brought to collapsible headings configured via dynamic layout.

Links in App Studio Overview are a single tab stop
Resolved in: 24.1.3, 24.2.1, 25
INC source: INC-B51384
Design Theme: UIKit, Theme Cosmos, Constellation
Several links on the App Studio Overview page no longer require multiple presses of the Tab key to navigate through. Each link is only a single tab stop. This was due to a dynamic layout around each link with the same Action set also taking keyboard focus.

Screens in reports module do not use tables for layout
Resolved in: 24.1.3, 24.2.2, 25
INC source: INC-A22882
Design Theme: UIKit, Theme Cosmos
Screens including list/summary reports and several places in the Schedule report screen have had legacy containers replaced with updated containers that do not use layout tables.

Focus returns to button that launched Flow in modal dialog on close or submit
Resolved in: 24.2.1, 25
INC source: INC-173158
Design Theme: UIKit, Theme Cosmos
When launching a flow in modal dialog through a button, keyboard focus will return to the button when the dialog is submitted or closed.

Updates to Interaction tab menu in CS interaction portal
Resolved in: 23.1.5, 24.2.1, 25
INC source: INC-156397
INC-B27969
Design Theme: UIKit
The interaction tab menu now uses a standard list structure to display the items within rather than a layout table. The title attribute used to label the menu has been moved onto the anchor tag so that the tooltip can appear on keyboard focus in certain browsers.

Headings configured through dynamic layouts no longer generate unnecessary markup
Resolved in: 24.2.1, 25
INC source: INC-168291
INC-257040
Design Theme: UIKit, Theme Cosmos
When headings are configured through a dynamic layout, a semantic heading tag would be generated along with a parent div element containing aria-level and role=”heading” attributes. These attributes were redundant and have been removed. Additionally, screen reader users can now reach text or interactive elements placed in the top-right slot (in-line with the heading) of the dynamic layout.

Left navigation in UIKit has updated roles and attributes
Resolved in: 24.2.1, 25
Design Theme: UIKit
Elements in the left navigation panel of UIKit and CS applications have had several roles and attribute updated to reflect it being functionally a list of navigational links, rather than a menu bar.

Search field in table filter dialog moved to top and allows search on Enter
Resolved in: 24.2.1, 25
INC source: INC-A23048
Design Theme: UIKit, Theme Cosmos
The Search text input field in both optimized and non-optimized table filter dialogs is now moved above the list of checkboxes to prevent users from having to the through the list to reach it. Additionally, pressing Enter in the field will apply the filter with the specified text so the user does not have to tab to the bottom to press Apply.

Various operator icon colors no longer fail contrast requirements
Resolved in: 24.1.3, 24.2.1, 25
INC source: INC-B28125
Design Theme: UIKit, Theme Cosmos
Operator icons will no longer show a different color based on the starting letters of the operator ID. All icons now use the same dark gray background to align with color contrast requirements.

Repeating dynamic layout no longer generates incorrect role on div element
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-B31300
Design Theme: UIKit, Theme Cosmos
Repeating dynamic layout controls no longer generate the role=”region” attribute on a hidden div in the DOM and should no longer throw errors in automated scanning tools.

Report table does not apply role of link to non-actionable rows
Resolved in: 24.1.3, 24.2.1, 25
INC source: INC-B46130
Design Theme: UIKit, Theme Cosmos
In a Reports table, elements in the first column of each row previously all had role=”link”, even if there was no available action on the data. This has been corrected so the role of link only gets generated when there is an available action.

Help icon in header of field mapping import wizard dialog has programmatic label
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-B32311
Design Theme: UIKit, Theme Cosmos
The help icon in the header of the Field mapping import wizard dialog now has a programmatic label to reflect the functionality of opening help documentation in a new browser window.

Focus returns to control when property-level validation triggers
Resolved in: 24.1.3, 24.2.1, 25
INC source: INC-B7889
Design Theme: UIKit, Theme Cosmos
On screens containing controls with validation configured on the property rule, keyboard focus will be brought to the control that triggered the validation on submit.

Buttons with menu action contain aria-expanded attribute
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B27437
Design Theme: UIKit, Theme Cosmos
Button controls configured with a Menu action will now contain the aria-expanded attribute whose value will change to true or false depending on if the menu is opened or closed, respectively.

Welcome dialog in App Studio traps focus and has correct role
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B43566
Design Theme: UIKit, Theme Cosmos, Constellation
The Welcome modal dialog for new applications in App Studio has been updated so that keyboard focus will be trapped within the dialog until dismissed by the user. The close icon has an updated label, and the correct role of dialog is present for the dialog.

Configurable help icon class no longer announces as “number” to screen readers
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B47543
Design Theme: UIKit, Theme Cosmos
The help icon shown via CSS content class pi-help will no longer announce as “number” to screen readers on screens where it is configured.

Followers search field has updated visible label
Resolved in: 23.1.5, 24.1.3, 24.2.1, 25
INC source: INC-B48218
Design Theme: Theme Cosmos
The Search field in the Followers modal dialog in Cosmos application has had its label updated to provide more context on what the user is searching for. “Search Followers” is now the programmatic and visible label of the field. The Followers count is also no longer adjacent to the field to avoid confusion on which text is the visible label.

Close icon in pzModalTemplate has visible focus indicator
Resolved in: 24.1.3, 24.2.1, 25
INC source: INC-B44135
Design Theme: UIKit, Theme Cosmos
The ‘X’ close icon at the top-right of the OOTB pzModalDialog section now has a visible focus indicator when focused with keyboard.

Visible focus indicator styles corrected for slider checkboxes
Resolved in: 24.1.3, 24.2.1, 25
INC source: INC-B45227
Design Theme: UIKit, Theme Cosmos
The visible focus indicator for checkbox controls configured as sliders has been corrected to correctly apply the styles around the border of the control.

Disabled menu items use correct markup in DOM hierarchy
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-B44790
INC-B50333
Design Theme: UIKit, Theme Cosmos
Disabled menu items in a menu will no longer cause errors found through automated scanning tools. This was due to an incorrect role of presentation on the parent element to the disabled anchor tag menu item in the DOM.

Decorative caret icon in case bread crumbs hidden to assistive technologies
Resolved in: 23.1.4, 24.1.2, 24.2.1, 25
INC source: INC-B34688
Design Theme: UIKit
The decorative caret icon in the case breadcrumbs listing related parent cases is now hidden to assistive technologies.

Optimized table filter dialog checkboxes are contained within a fieldset
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-B13110
Design Theme: UIKit, Theme Cosmos
The checkboxes corresponding to available values in optimized table column filter dialogs are now contained within a fieldset element with the corresponding legend value of “Filter by”.

Operator Icon has visible focus indicator in Interaction Portal
Resolved in: 23.1.4
Design Theme: UIKit
The operator icon on the right side of the header in the Customer Service Interaction Portal now has a visible focus indicator when focused with keyboard.

Focus remains on save button after activation
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-B43831
Design Theme: UIKit, Theme Cosmos
When activating the Save button in a work object, the screen will refresh and focus will remain on the Save button rather than move to a different element.

Screen readers announce deleted item in multiselect control
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-A9276
Design Theme: UIKit, Theme Cosmos
In a multiselect control with one or more options chosen, when a user presses backspace to delete an option, screen readers will announce the label of the item followed by the word “deleted” to indicate the selection was removed.

Case icon for child case ignored by screen readers when visually hidden
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-B42014
Design Theme: UIKit
Expand/collapse icons present in a table when viewing child case assignments are now hidden to assistive technologies when visually hidden.

Initial focus placement corrected for pzModalTemplate
Resolved in: 23.1.4, 24.1.3, 24.2.1, 25
INC source: INC-B28041
INC-B51541
Design Theme: UIKit, Theme Cosmos
When opening a dialog that uses the pzModalTemplate section, initial focus will be placed on the first interactive element in the dialog – the close ‘X’ button. Ensure that DSS “ModalDialogXIconFocus” is set to true.

Color contrast for completed stages has been updated to meet requirements
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B31136
Design Theme: UIKit
The green color used to denote completed stages in the pyDisplayStages section has been updated to meet color contrast requirements

Text in Recent items list has corrected color contrast in smaller viewports
Resolved in: 23.1.4, 24.1.2, 24.2.1, 25
INC source: INC-B39897
Design Theme: UIKit
At smaller screen resolutions, the color of the text in the pyRecentWorkContent section would become lighter. This has been corrected so the text color meets the expected ratio of 4.5:1.

Errors on login screen are announced by screen readers
Resolved in: 23.1.4, 24.1.2, 24.2.1, 25
INC source: INC-B6783
Design Theme: UIKit, Theme Cosmos, Constellation
Screen reader will now announce error messages on the login screen when a user enters invalid credentials.

Field label displays properly in error messages when DSS displayFieldNameInValidationMsg set as true
Resolved in: 23.1.4, 24.1.2, 25
Design Theme: UIKit, Theme Cosmos
The field label will correctly display in the in-line validation message for required fields when DSS displayFieldNameInValidationMsg is set to true.

Focus remains on dropdown after making selection when creating a new Reports Category
Resolved in: 23.1.4, 24.1.2, 24.2.1, 25
INC source: INC-B41112
Design Theme: Theme Cosmos
Changing the value the dropdown in the new Category modal dialog will no longer rest focus to the first field in the dialog. Focus will remain on the dropdown when a selection or change is made.

Close button in date picker calendar overlay no longer announces icon to screen readers
Resolved in: 23.1.4, 24.1.2, 24.2.1, 25
INC source: INC-B28733
Design Theme: UIKit, Theme Cosmos
In the date picker calendar overlay, the close button at the bottom also displays a visual ‘X’ adjacent to the caption. This ‘X’ icon will no longer announces as “times” by screen readers.

Checkmark icons in field mapping table have programmatic labels
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B32313
Design Theme: UIKit, Theme Cosmos
The green checkmark icons in the first column of the field mapping table now have programmatic labels that reflect their action of clearing the mapping for the respective row.

Form fields in field mapping wizard screen have programmatic labels
Resolved in: 23.1.4, 24.1.2, 24.2.1, 25
INC source: INC-B32312
Design Theme: UIKit, Theme Cosmos
Form fields displayed in the field mapping table now have programmatic labels to allow assistive technologies to understand their purpose and if they are applicable to either the source/target field.

Help icons in field mapping wizard have programmatic label
Resolved in: 23.1.4, 24.1.2, 24.2.1, 25
INC source: INC-B32314
Design Theme: UIKit, Theme Cosmos
Two help icons on step 3 of the field mapping import wizard now have programmatic labels that reflect their purpose of provide additional information during the import process.

Enter press allows users to open case displayed in table in Dashboard list report
Resolved in: 23.1.4, 24.1.2, 24.2.1, 25
INC source: INC-B36536
Design Theme: Theme Cosmos
When a list report is added to the User Portal Dashboard page to display work objects, using pxReportWidgetGridAndChartSection, keyboard users can now press the Enter key on the table row to open the respective work object.

Keyboard focus returns to required Rich Text Editor field with error on Submit
Resolved in: 23.1.4, 24.1.2, 24.2.1, 25
INC source: INC-B37492
Design Theme: UIKit, Theme Cosmos
When a required RTE field is left empty and the user tries to submit the form, keyboard focus will be brought into the empty RTE field that triggered the validation error.

Semantic headings added to pyBulkProcessing harness
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B36450
Design Theme: UIKit, Theme Cosmos
Text on the bulk processing screen was previously styled to appear as headings, but not semantically function as such. This has been addressed by replacing those elements with semantic heading elements.

Focus indicator styles updated for applied filters and Select Values button in Report filters
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B36538
Design Theme: UIKit, Theme Cosmos
Visible focus indicators have been applied to the list of filters above the Report when viewing a report, as well as the Select Values button when editing a filter.

Dropdown for row range pagination in non-optimized tables has a programmatic label
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B33742
Design Theme: UIKit, Theme Cosmos
The dropdown element in the pagination controls for non-optimized tables (set to display a range of rows 1-X, X-Y, Y-Z, etc.) now has n aria-label value of “Select rows to display” which will be recognized by assistive technologies.

Color contrast updated for selected day in Date Picker control
Resolved in: 23.1.3, 24.1.1, 24.2
INC source: INC-B18193
Design Theme: UIKit, Theme Cosmos
The background color of the selected day in the Date Picker calendar overlay has been updated to meet color contrast requirements.

Icon to display location in case flow has a programmatic label
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B29165
Design Theme: UIKit
When working through a work object in the end user portal, a “Where am I” icon is present that will show the user’s location in the flow when activated. This icon now has the programmatic label of “Display flow location”.

Nested link no longer present in menu button for overflow Tab layout group
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B29164
Design Theme: UIKit, Theme Cosmos
When a layout group configured as tabs has more tabs configured than what can be displayed horizontally, additional controls become available that allow users to scroll between tabs or select from a dropdown menu. This menu button no longer contains a nested anchor tag that was identified through automated testing tools.

Focus indicator appearance and alignment updated for Recent interactions dialog
Resolved in: 24.2
Design Theme: UIKit
In an interaction in the Customer Service Interaction portal, the focus styles and alignment for the close icon have been corrected and match the pattern of other dialogs in Platform. This is applicable for dialogs that make use of the Container_close button to display the close button.

Recent items in Case manager/worker portal have role of link
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B28123
Design Theme: UIKit
Recent work objects displayed in the bottom of the left panel are no longer marked up as listbox elements without a label. These are now coded as links, as they navigate the page to the respective work object and announce the work object title on focus of each item.

Select values dialog has updated keyboard and screen reader interaction for search
Resolved in: 24.2
Design Theme: UIKit, Theme Cosmos
The select values dialog, containing a search input for available values, appears when modifying filters while viewing a report. Upon activating a search with results, keyboard focus will be placed on the first checkbox in the list of results. If there are no results, focus will remain on the element that triggered the search and a live announcement is provided for screen reader users.

Focus returns to element that launched local action in modal dialog across browsers
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B23804
Design Theme: UIKit, Theme Cosmos
Previously, there was certain logic in code to only handle focus returning to the element that launched a dialog for Chrome/Edge browsers. This has been removed so that upon close or submit of the dialog in any browser, focus returns to the element that originally launched it.

Updated color contrast for notification count and overdue urgency components
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B28125
Design Theme: UIKit
The notification count text in the header of Case Manager/Worker portals, which is white text on red background, has had the background color updated to meet contrast requirements.The overdue urgency text next to assignments in a work object, which is white text on orange background, has had the background color updated to meet contrast requirements.

Semantic H1 present in My Reports landing page
Resolved in: 24.2
INC source: INC-267568
Design Theme: UIKit, Theme Cosmos
The “Showing recent reports” text at the top of the Reports landing page in Case Manager/Worker portals is now marked up with a semantic h1 tag.

Required editable fields in tables receive focus on submit with errors
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B28040
Design Theme: UIKit, Theme Cosmos
In a non-optimized table configured with some editable fields which are required - if the page is submitted while the field is left blank, focus will be placed on the first field in the table that has an error rather than remaining on the Submit button.

Progress bar for CSV imports has programmatic label
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B32315
Design Theme: UIKit, Theme Cosmos
The progress bar for the status of record validation when importing fields through csv file in the pzProgressBar section now has a programmatic label that will be recognized by assistive technologies.

Combobox controls with aria-controls attribute no longer point to invalid ID
Resolved in: 24.2
Design Theme: Constellation
Combobox controls no longer have an aria-controls attribute that is incorrectly referencing an ID of an element not yet in the DOM.

Minimize and Close buttons in the Create dialog announce label properly with screen readers
Resolved in: 23.1.3, 24.1.2, 24.2
INC source: INC-B12766
Design Theme: Theme Cosmos
When the case create harness was displayed in a dialog, the close and minimize buttons were being announced as “blank” by certain screen readers. This has been resolved by removing the aria-hidden attribute in the header section.

Flag icons to reflect case status contain alt text
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B29572
Design Theme: UIKit
Small flag icons next to the case status text in a work object now contain alt text to serve as a label.

Operator icons in User Portal now use onclick to ensure device-independent event handling
Resolved in: 24.1.2, 24.2
INC source: INC-267504
Design Theme: UIKit, Theme Cosmos
Operator icons in the end user portal no longer make use of device-specific event handlers, and now us “onclick” to ensure the default action of the interactive element is triggered independent of device or interaction method.

Heading titles are no longer pre-pended to form elements in the JAWS form field list
Resolved in: 23.1.4, 24.1.2, 24.2
INC source: INC-B24327
Design Theme: Theme Cosmos
Headings configured in the main region of a work object will no longer pre-pend their text avleu to form elements when viewing the JAWS form fields list (Ins+F5). This was due to an OOTB fieldset element in the DOM, which now has a role attribute value of presentation.

Error messages more descriptive and announce to screen reader on login page
Resolved in: 24.2
Design Theme: UIKit, Theme Cosmos, Constellation
The error message that appears when incorrect credentials are used to login has been updated to say, “Incorrect username or password”. The error message also provides a live announcement for screen reader users.

Focus state styles and color contrast updated on Login Screen Log in components
Resolved in: 24.1.2, 24.2
Design Theme: UIKit, Theme Cosmos, Constellation
Styles for focus state of the Log in button on the login screen have been updated to no longer use only color as the means of communicating the change in state. A visual indicator to denote focus has been added. The contrast ratio of the inner text on the Log in button background has also been updated to meet contrast requirements. The input fields for username and password have had their focus and hover states updated to show a clear visual indicator. The input fields now also have programmatic visible labels.

Focus state updated for close icon on the Active tab in Customer Service
Resolved in: 23.1.4, 24.2
Design Theme: UIKit
The close icon present on the active interaction tab in CS portals has been updated to have a visible focus state that meets color contrast requirements.

Interaction tab menu in Customer Service portal has updated color contrast
Resolved in: 24.2
Design Theme: UIKit
The menu in the header of the CS Interaction portal that displays all currently open interactions has had its color contrast updated for the standard, focus, and hover states.

Keyboard users able to access GenAI highlights in Process Fabric Hub
Resolved in: 24.2
Design Theme: Constellation
Users navigating with keyboard are now able to access and interact with the GenAI summary content in the Process Fabric Hub end user portal.

Visible focus contrast updated for Rich text editor toolbar buttons
Resolved in: 24.2
Design Theme: UIKit, Theme Cosmos
Color contrast for visible focus indicators on RTE toolbar buttons has been updated for higher contrast and visibility.

Close icon in App Studio Welcome dialog has a programmatic label
Resolved in: 24.2
Design Theme: UIKit, Theme Cosmos, Constellation
A programmatic label has been added to the Close icon in the Welcome dialog of App Studio that will be recognized by assistive technology.

Color contrast for interactive images and user type badge updated in Customer Service interactions
Resolved in: 24.2
Design Theme: UIKit
Color contrast for the user type badge and the focus state of interactive images in the CS interaction header have been updated to meet color contrast requirements.

Color contrast and focus states updated for multiselect components
Resolved in: 24.2
Design Theme: UIKit, Theme Cosmos
The color of the close icon for selected items in the multiselect have the same color as the item’s text. The selected state now visually matches the hover state with enhanced indicators to show its state.

Keyboard navigation and focus management improvements in GenAI coach screens
Resolved in: 24.2
Design Theme: UIKit, Theme Cosmos, Constellation
Keyboard users are able to navigate between messages using the up and down arrow keys. Using the right arrow key will bring focus to any interactive elements within the currently focused message. Keyboard users will also be able to easily switch between the header, body, and composition area of the GenAI Coach.

Link formats have updated visible focus indicators
Resolved in: 24.2
Design Theme: UIKit, Theme Cosmos
Link formats for Standard, Simple, and Strong have had visible focus indicators updated to meet color contrast requirements.

Tabs in layout group have updated visible focus indicators
Resolved in: 24.2
Design Theme: UIKit, Theme Cosmos
Tabs in a layout group configured as tabs have had visible focus indicators updated to meet color contrast requirements.

Menu item formats have updated visible focus indicators
Resolved in: 24.2
Design Theme: UIKit, Theme Cosmos
Menu items’ standard format has had visible focus indicators updated to meet color contrast requirements.

Button formats have updated visible focus indicators
Resolved in: 24.2
Design Theme: UIKit, Theme Cosmos
Button formats for Standard, Simple, Strong, and Icon have had visible focus indicators updated to meet color contrast requirements.

Error icons display tooltip when focused with keyboard
Resolved in: 24.2
Design Theme: Constellation
Error icons will now display a tooltip when focused with keyboard, along with a visible focus indicator around the error icon.

Search and Select functionality has updated focus behavior
Resolved in: 24.2
Design Theme: Constellation
When triggering a search via keyboard, focus will remain on the search button. Upon activating the reset button, focus will shift to the (Search Group) Search by dropdown field.

Aria-expanded value on Accordion controls has been corrected
Resolved in: 23.1.3, 24.2
Design Theme: UIKit, Theme Cosmos
When using an accordion layout group with “Collapse all panes on load” configured, screen readers will hear the correct expanded state when interacting with the accordion items

Accordion layout controls have visible focus indicators
Resolved in: 24.2
Design Theme: UIKit, Theme Cosmos
Layout groups configured as Accordions will now show a visible focus indicator when focused on any accordion item.

Interaction task titles are marked up with semantic heading tags
Resolved in: 24.2
Design Theme: UIKit
Assignment titles for tasks in Customer Service applications are now markup up using semantic heading tags.

Date time dropdowns have updated placeholder text
Resolved in: 23.1.4, 24.1.3, 24.2
INC source: INC-A29321
Design Theme: UIKit, Theme Cosmos
The placeholder value for date picker dropdown controls has been updated to “Select” rather than “—”.

Tab role removed from Utilities widgets
Resolved in: 24.1.2, 24.2
INC source: INC-B24571
Design Theme: Theme Cosmos
The role of Tab has been removed from areas in the utilities widgets that contain content. This allows screen readers to interact and relay the content appropriately without the unnecessary roles.

Empty table cells will announce to screen readers as “no value”
Resolved in: 23.1.3, 24.1.2, 24.2
INC source: INC-A29321
Design Theme: UIKit, Theme Cosmos
For empty data cells in tables, a visible “—” will be displayed in the cell and screen reader users who navigate to an empty cell will hear “no value” announced to denote the cell has no value.

Caption for button to add field group is labeled by the type of field group
Resolved in: 24.2
Design Theme: Constellation
The button responsible for adding new field groups to an existing field group will now include the field group’s Legend value included in its caption.

Status information in bulk processing table can be shown via keyboard
Resolved in: 8.8.5, 23.1.3, 24.1.1
Design Theme: UIKit, Theme Cosmos
The table used to display results of bulk processing actions in section pzBPNotes will now allow users to see the status information (i.e. Skipped/Failed) while navigating via keyboard to the button in the status column.

Option available to maintain focus on controls after refresh on mobile device
Resolved in: 23.1.3, 24.1.2, 24.2
INC source: INC-B11890
Design Theme: UIKit, Theme Cosmos
To maintain consistent focus placement on controls when Refresh actions occur on mobile device scenarios, ensure that the flag "pega.ui.bEnableMobileFocus" is set to true in UserWorkForm.

Unlabeled elements no longer present on MFA login screen
Resolved in: 23.1.3, 24.1.2, 24.2
INC source: INC-B13609
Design Theme: UIKit, Theme Cosmos, Constellation
Screen readers on mobile and desktop devices will no longer be able to reach and interact with unlabeled elements on the Multi Factor Authentication login screen.

Filter checkboxes in non-optimized tables have programmatic labels
Resolved in: 23.1.3, 24.1.2, 24.2
INC source: INC-B10511
Design Theme: UIKit, Theme Cosmos
Checkbox options in the filter overlay for a column in a non-optimized tables now have programmatic labels reflecting the visible label adjacent to each checkbox.

First item in Autocomplete dropdown list announced by screen readers
Resolved in: 23.1.3, 24.1.2, 24.2
INC source: INC-B24966
Design Theme: UIKit, Theme Cosmos
When opening the list of available options in an autocomplete control, the first item in the list (which can be reached by using the down arrow key) will be announced properly by screen readers.

Bulk processing rows containing failures announce properly to screen reader
Resolved in: 8.8.5, 23.1.3, 24.1.1
Design Theme: UIKit, Theme Cosmos
For line items in the bulk processing table which have a status of Failed, the element in the Status column has been updated to instead show a button to display the reasoning text, which will be announced by screen readers.

Aria-expanded value set correctly for accordion layout group
Resolved in: 23.1.3
Design Theme: UIKit, Theme Cosmos
The aria-expanded attribute value now correctly updates to true/false depending on the current state of a given layout in an Accordion Layout Group control.

Error validation configured on properties announces correctly in end user portals
Resolved in: 23.1.3, 24.1.2, 24.2
INC source: INC-B13558
Design Theme: UIKit, Theme Cosmos
Validation configured in authoring on a property will show an error banner and in-line message when triggered in the end user portal, announcing the error message to screen readers as expected.

Notification items in the Cosmos left panel are announced by screen readers
Resolved in: 8.8.5, 23.1.3, 24.1.1, 24.2
INC source: INC-B11685
Design Theme: Theme Cosmos
In the left navigation panel, notifications for the operator are listed and accessible through the Notifications link. In this panel, individual notifications are no longer coded as listboxes and will provide the contents of the notification to screen readers on focus.

In-line helper text for Multiselect controls no longer overrides configured label
Resolved in: 23.1.3, 24.1.1, 24.2
INC source: INC-B16320
Design Theme: UIKit, Theme Cosmos
In-line helper text is now associated to the Multiselect control using aria-describedby, providing its value as a description of the field rather than overriding the label value.

Initial focus on page load can be set directly on Required fields
Resolved in: 23.1.3, 24.1.1, 24.2
INC source: INC-B14227
Design Theme: UIKit, Theme Cosmos
Previously, if the first form field in a screen was configured as required, initial keyboard focus would not be placed on it. A new configuration option is available by setting When rule pyAllowFirstFocusOnRequiredField to true, allowing for initial focus to be placed on Required fields when they are the first interactive elements in the form.

Consistent focus placement when selecting tab from dropdown menu
Resolved in: 23.1.3, 24.1.1, 24.2
INC source: INC-B12263
Design Theme: UIKit, Theme Cosmos
In a Layout group configured as Tabs, some tabs that are not visible on-screen due to overflow can still be selected from a menu button that appears. Selecting a tab from this menu list will no longer reset focus to the left-most tab in the layout group

Visible focus indicator present on Clear Filter link for filtering in non-optimized tables
Resolved in: 23.1.3, 24.1.1, 24.2
INC source: INC-B16345
Design Theme: UIKit, Theme Cosmos
The “Clear Filter” link in the filter overlay for a non-optimized table column now provides a visual focus indicator to denote keyboard focus.

Double hyphens for empty read-only values align properly for inline layouts
Resolved in: 24.1.1, 24.2
INC source: INC-B19773
Design Theme: UIKit, Theme Cosmos
When using different dynamic layout formats, properties with no value being displayed on the UI appear as double hyphens (“--")will now properly align vertically.

Rich text editor shortcut keys function correctly in KM article creation
Resolved in: 23.1.3, 24.1.1, 24.2
INC source: INC-B9218
Design Theme: UIKit
RTE keyboard shortcuts for navigating between toolbar and editable area now function correctly in the Knowledge Management article creation flow in Customer Service applications.

Date picker calendar icon label localizes correctly
Resolved in: 23.1.3, 24.1.1, 24.2
INC source: INC-B17397
Design Theme: UIKit, Theme Cosmos
The date picker icon for date time controls no longer has a hard-coded aria-label attribute that does not translate properly.

Questionnaire Case Type in App Studio has programmatic labels for icons
Resolved in: 23.1.3, 24.1.1, 24.2
INC source: INC-B18712
Design Theme: UIKit, Theme Cosmos
Icons to edit, delete, and denote visibility conditions in the Case viewer for Questionnaire case types have been given programmatic labels.

Optimized table filter overlay has updated dialog title
Resolved in: 23.1.3, 24.1.1, 24.2
INC source: INC-B13349
Design Theme: UIKit, Theme Cosmos
The overlay for filtering a column in an optimized table has had its title updated to remove the term “pop over”, and instead will be titled as “Column filter [dialog]”.

Keyboard users can now edit rows in a delegated table
Resolved in: 23.1.3, 24.1.1, 24.2
INC source: INC-B7715
Design Theme: UIKit, Theme Cosmos
Certain rules that are delegated to a user will be presented in the form of a table (pzRecordEditor) in the end user portal. Mouse users were able to both add and edit rows, while keyboard users could only add rows. The action set for this table has been updated to provide keyboard users with the ability to perform the same interactions as a mouse user.

Escape keypress to close menu in dialog no longer propagates to the dialog
Resolved in: 23.1.3, 24.1.1, 24.2
INC source: INC-B12478
Design Theme: UIKit, Theme Cosmos
This is applicable to menus configured within modal dialogs. With the menu expanded, pressing Esc on the keyboard will no longer close the dialog due to event propagation. Only the menu will close on the first press of Esc.

Focus order updated for Action buttons in pzModalTemplate
Resolved in: 23.1.3, 24.1.1, 24.2
INC source: INC-B27142
Design Theme: UIKit, Theme Cosmos
Focus order for the Cancel and Submit buttons in the footer of this modal template have been updated to follow visual order: top-down, left-right. Cancel will now be focused before Submit. This can be reverted by switching back the order of the buttons in available section pyModalButtons.

Focus styles applied to expand/collapse headers in Skin rule appear correctly
Resolved in: 8.8.5, 23.1.2, 24.1
Design Theme: UIKit, Theme Cosmos
In the Case manager portal, CSS modifications to expandable/collapsible headings defined in the Skin rule will now appear correctly when keyboard focus is on any such heading.

Rich text editor keyboard instructions button has updated context
Resolved in: 8.8.5, 23.1.3, 24.1.1
Design Theme: UIKit, Theme Cosmos
The label for the keyboard instruction icon above RTE controls has been updated to provide further context to the user as to its purpose.

Create menu angled bracket icon ignored by screen readers
Resolved in: 8.8.5, 23.1.3, 24.1.1, 24.2
INC source: INC-B7857
Design Theme: Theme Cosmos
In the left panel, the Create button contains an angled bracket icon to denote the expanded/collapsed state visibly. Screen readers will no longer announce “angle bracket” or “greater than” on focus of the Create button.

Items in Team work list overlay in Dashboard are navigable and interactive via Keyboard
Resolved in: 8.8.5, 23.1.2, 24.1
Design Theme: Theme Cosmos
The Team work list, which can be added to the Dashboard landing page, has an interactive heading that allows the user to change the worklist per operator or access group. Each item in this list can now be navigated to via keyboard and selected with the Enter key.

Left panel can be collapsed with keyboard at higher zoom levels
Resolved in: 8.8.5, 23.1.3, 24.1
Design Theme: Theme Cosmos
At higher browser zoom levels in the end user portal (~150%), the left panel contents will collapse into a hamburger menu that can be opened to show the items within. Keyboard users will now be able to dismiss the expanded panel.

Loading indicator no longer steals focus
Resolved in: 8.8.5
Design Theme: UIKit
In Customer Service and UIKit applications, the text “Loading Completed” would receive keyboard focus when the loading indicator disappeared. This has been addressed and focus will no longer move to this text on page load nor when browsing through text using a screen reader.

Option to disable Rich Text Editor resize with mouse click and drag
Resolved in: 8.8.5, 23.1.3, 24.1
Design Theme: UIKit, Theme Cosmos
The ability to resize an RTE using a mouse click and drag can now be disabled in the RTE’s configuration to prevent lack of equivalent experience for keyboard users.

Error messages in Attach Content dialog announced by screen reader
Resolved in: 23.1.3, 24.1.1, 24.2
Design Theme: UIKit, Theme Cosmos
Error messages generated from server-side validation in the Attach Content dialog will now be announced by screen readers.

Focus remains in Preview panel when launched
Resolved in: 8.8.5, 23.1.2, 24.1
Design Theme: Theme Cosmos
Launching the Preview panel will set focus on the first interactive element and remain there. An unintentional focus action has been removed to prevent focus being lost.

Focus remains on assignment title consistently with When rule set as true
Resolved in: 8.8.5, 23.1.2, 24.1
Design Theme: Theme Cosmos
With When rule pySetFocusOnAssignmentTitle set to true, focus would sometimes be lost after being set initially on the flow action assignment title. This has been addressed and focus will consistently remain on the assignment title h2.

Consistent navigation for interactive elements in grid’s primary column
Resolved in: 8.8.5, 24.1
Design Theme: UIKit, Theme Cosmos
Interactive elements in an optimized table’s primary column can no longer be navigated to with the Tab key. They can be navigated to using only the arrow keys as expected.

Notification list items announce content with screen readers
Resolved in: 8.8.5, 23.1.3, 24.1.1, 24.2
Design Theme: Theme Cosmos
In the left navigation panel, notifications for the operator are listed and accessible through the Notifications link. In this panel, individual notifications are no longer coded as listboxes and will provide the contents of the notification to screen readers on focus.

Question page radio buttons do not reset focus on change of value
Resolved in: 8.8.5
Design Theme: UIKit, Theme Cosmos
Radio button questions without a Refresh configured no longer reset focus and context on change of a value.

Tab labels are not coded as headings
Resolved in: 8.8.5, 23
Design Theme: UIKit, Theme Cosmos
Each tab in a tab layout group no longer are exposed on the accessibility tree with a role of heading. This was due to the configuration method that required authors to select a heading level when defining each tab.

Menu items provide full label as aria-label when truncated
Resolved in: 8.8.5, 23.1.3, 24.2
INC source: INC-B11124
Design Theme: UIKit, Theme Cosmos
Menu items in a menu that contain a label longer than 25 characters will be visually truncated with ellipses. In such cases, the full label of the menu item will be provided as an aria-label to prevent reading cut off from screen reader announcements.

“No Items” element in left navigation is no longer focusable
Resolved in: 8.8.5, 23.1.3, 24.2
INC source: INC-257483
Design Theme: Theme Cosmos
When an operator does not have any case types available to create a work object, the Create menu in the left navigation panel is replaced by a line stating, “No items”. This element has been updated so that it is no longer focusable.

Configuration page for delegated rules has semantic heading
Resolved in: 8.8.5, 23.1.3, 24.1.1, 24.2
INC source: INC-A2788
Design Theme: UIKit, Theme Cosmos
The title of the Delegated Rules page in the end user portals now has a semantic H1 heading to denote the page title.

Preview button activates correctly with Enter press on keyboard
Resolved in: 8.8.5, 23.1.2, 24.1.1, 24.2
INC source: INC-B4596
Design Theme: Theme Cosmos
The Preview button associated with a work object link would not be actionable with the Enter key when attempting to activate with keyboard in some scenarios. This has been addressed so that Enter key will consistently activate the preview button.

Segmented radio button style has updated focus state
Resolved in: 23.1.2, 24.1
Design Theme: UIKit, Theme Cosmos
The segmented radio button control has been updated to provide additional focus styling to denote the currently selected option.

No duplicate screen reader announcement for Text Area remaining character count
Resolved in: 8.8.5, 23.1.2, 24.1.1
Design Theme: UIKit, Theme Cosmos
Aria attribute values for the remaining character count text below a text area field have been updated so that duplicate announcements of remaining character count will no longer occur with screen readers when typing in the field.

Focus returns to Create button when deleting a case in the Create modal dialog
Resolved in: 8.8.5, 23.1.2, 24.1
Design Theme: Theme Cosmos
When users navigate to create a case using the Create Menu, and then select Cancel, and Delete on the confirmation modal dialog, the focus will return to the Create button that originally launched the new work object dialog.

Errors not concatenated in HarnessErrorList section
Resolved in: 8.8.5, 23.1.2
Design Theme: UIKit, Theme Cosmos
The expected error message did not appear when creating/updating an operator in the End User portal. After specializing the rule Work-.pyCaseActionArea to show errors, a bullet appeared before the error message. This bullet was the result of previous work done to prevent Page level error messages from being concatenated and was inadvertently exposed by the local specialization of the Work-.pyCaseActionArea rule. To resolve this, a modification has been made to update the style when there are multiple error messages. Screen readers will no longer announce the error list as one concatenated string.

Screen reader does not announce “group” when entering certain form area
Resolved in: 8.8.5, 23.1.2, 24.2
Design Theme: Theme Cosmos
The OOTB Fieldset and Legend tags present in some assignment screens have been updated so that their presence for backend functionality will not affect assistive technologies.

Focus remains on Select File(s) button after selecting an attachment
Resolved in: 23.1.2, 24.1
Design Theme: UIKit, Theme Cosmos
In the Attach Content modal dialog (pyAttachContent), keyboard focus will no longer be lost after selecting a file and instead will remain on the "Select File(s)" button

Flow action dialog titles announce only once by screen readers
Resolved in: 8.8.5, 23.1.2, 24.1
Design Theme: UIKit, Theme Cosmos
Screen reader users will no longer hear Flow Action titles launched in dialogs announced twice.

Report editor pagination links provide context of page
Resolved in: 8.8.5, 23.1.2, 24.1
Design Theme: UIKit, Theme Cosmos
Pagination links for the sample table in the Report Editor have had their labels updated to provide context that the links denotes the page.

Links in optimized table maintain proper focusing behavior
Resolved in: 8.8.5, 23.1.2, 24.1
Design Theme: UIKit, Theme Cosmos
For any links contained within an optimized table (grid), their tabindex attribute value no longer resets to “0” when hovering over a given link with the mouse and will remain navigable via arrow keys.

Focus does not reset on press of Esc in main region of User Portal
Resolved in: 8.8.5, 23.1.2, 24.1
Design Theme: Theme Cosmos
Keyboard focus will no longer reset to the top of the page in the Cosmos User Portal when pressing Esc while focus is in the main region. The event listener has been updated such that it will only take effect when current focus is in the left navigation panel. Upon pressing Esc it will collapse the panel and bring focus into the main region.

Initial focus set correctly on creation of new case in User Portal
Resolved in: 8.8.5, 23.1.2, 24.1
Design Theme: Theme Cosmos
Keyboard focus will be initialized to the H1 title of the case upon creation of a new work object in the Cosmos User Portal.  If When rule pySetFocusOnAssignmentTitle is set to True, focus will be initialized on the H2 flow action title as expected rather than the top of the page.

Radio buttons in User Portal search page are labeled correctly
Resolved in: 23.1.2, 24.1
Design Theme: Theme Cosmos
Radio buttons for filtering results in the search page of the Cosmos User Portal are contained in a group that is programmatically associated with the filter header for that category.

Updated placeholder contrast and focus indication across controls
Resolved in: 24.1
Design Theme: UIKit, Theme Cosmos
Controls such as Text input, Multi select, autocomplete, dropdown, and rich text editor have had their placeholder text color styles updated to meet contrast ratio requirements with their background color. In the date picker control overlay, each interactive elements has been updated with the new focus indicator styles applied throughout the Cosmos end user portal. Additionally, the text for Month, Day, Year, and Hour/Time of day have been modified to meet color contrast requirements for regular size text. Several OOTB mixins, formats and component styles have been updated to have proper contrast ratios with borders and focus indicators. Icons in the header of Customer Service applications have had their visible focus indicators updated to meet contrast requirements.

Focus set on work object title on creation of new case
Resolved in: 24.1
Design Theme: Theme Cosmos
When a user creates a new work object from the Create menu in the Cosmos left side navigation, the case view loads and initial keyboard focus will be placed on the H1 case type heading of the work object. If pySetFocusOnAssignmentTitle is set to true, focus will instead be set on the H2 assignment title heading.

Interactive elements launching popups contain relevant aria attributes
Resolved in: 24.1
Design Theme: UIKit, Theme Cosmos
For button, link, and icon controls configured with actions that launch some form of popup (i.e. menu, local action, smart info), the aria-haspopup attribute has been added to inform assistive technologies of the functionality of that control when activated.

Row selection option available for optimized tables
Resolved in: 24.1
Design Theme: UIKit, Theme Cosmos
Optimized tables now have a new configuration option in the Operations tab, that when enabled will allow for single/multiple row selection. This adds a new column to the very left of the table with either a radio button/checkbox for each row, respectively. The label of the radio button/checkbox will be pulled from the relevant data cell in the column marked as primary.

Select All functionality for optimized tables
Resolved in: 24.1
Design Theme: UIKit, Theme Cosmos
Enabling checkboxes within an optimized table with select all functionality is now possible.  Support has been added for being able to check a row checkbox and enable the row header checkbox. Configuring a column to be primary will allow the checkbox selection column to pull in the respective cell data as the aria-label for each row’s checkbox.

Data model Rebuild with GenAI button has visible focus indicator
Resolved in: 24.1
Design Theme: Constellation
When attempting to rebuild a data model with GenAI, keyboard users will see a visible focus indicator on the Rebuild with GenAI button when focused.

Interactive elements in Autopilot page updates to visible focus and interactivity
Resolved in: 24.1
Design Theme: Constellation
When composing a question in the message field, a visible focus indicator has been added to the send button. The Conversation Starters button in Autpilot page in App Studio is now interactable via keyboard

Help icon in App Studio Pega Call settings interactable via keyboard Enter press
Resolved in: 24.1
Design Theme: Constellation
The Help icon at the top-right of the CTI link setup page in App Studio can now be interacted with via keyboard Enter press.

Autopilot message input associated with visible label
Resolved in: 24.1
Design Theme: Constellation
The Message Autopilot input at the bottom of the Autopilot landing page is now labeled by the visible label rather than placeholder.

Insights list chart type relayed to screen readers
Resolved in: 24.1
Design Theme: Constellation
In the Explore Data landing page, each chart insight in the list will be associated with the type of chart it is and relayed back to screen reader users on focus of the Insight.

View filters dialog can be dismissed via keyboard
Resolved in: 24.1
Design Theme: Constellation
In the actions menu for a chart Insight, the View Filters dialog to display a list of applied filters can now be dismissed via keyboard rather than just mouse.

Analytics dashboard interaction count values meet contrast requirements
Resolved in: 24.1
Design Theme: Constellation
Values “0” and “1” on cards in the Analytics dashboard have been updated to meet color contrast requirements.

Filter options in grid modal dialog navigable via keyboard
Resolved in: 24.1
Design Theme: Constellation
Fields in the modal dialog used to add filters to columns in a grid are all focusable and interactable via keyboard.

Focus returns to Insight’s filter section after updating filters in modal
Resolved in: 24.1
Design Theme: Constellation
When updating an Insight’s filters in the dialog via the keyboard, submitting the changes and closing the dialog will bring focus back to the filter section where the dialog was originally launched.

Explore Data Charts are navigable via keyboard
Resolved in: 24.1
Design Theme: Constellation
Keyboard support has been introduced for Pie, Donut, Column, Clustered column, stacked column, bubble, line, and area chart types. Users can navigate to a chart using the tab key and between columns/stacks/clusters using the left and right arrow keys. Navigating between stacks/clusters within a column uses the up and down arrow keys. Enter key allows users to drill down into data points where available. Screen reader users will hear data points and values announced during navigation.

Keyboard focus remains in table when hiding a table column
Resolved in: 23, 24.1
Design Theme: UIKit, Theme Cosmos
Selecting "Hide field" from the ‘Open Menu’ for any column of an optimized table in a section in a work object no longer resets focus to the top of the page but maintains focus within the table.

Visible focus style for application logo with role of link
Resolved in: 24.1
Design Theme: Theme Cosmos
The Application logo at the top of the left navigation panel in Cosmos no provides a visible keyboard focus indicator.

“Resolved by” link in case details panel has focus indicator
Resolved in: 24.1
Design Theme: Theme Cosmos
In the Case Details panel of a work object, the link for the Resolved by property now has a visible focus indicator.

Empty properties in details panel provide context of no value to screen readers
Resolved in: 24.1
Design Theme: Constellation
Read-only properties with blank values will relay “No value” to screen reader users navigating through the content.

Headings in case preview panel follow correct hierarchy
Resolved in: 24.1
Design Theme: Theme Cosmos
Headings in case preview panel content have been updated to ensure there are not multiple H1 elements on a page and any present follow proper hierarchy.

Placeholder contrast for Rich text editor update for compliance
Resolved in: 24.1
Design Theme: UIKit, Theme Cosmos
Color contrast ratio for placeholder text in RTEs has been updated to meet contrast requirements.

Decorative attachment icon not exposed to assistive technologies
Resolved in: 24.1
Design Theme: UIKit
When composing a response in a chat window, the decorative attachment icon has been hidden from assistive technologies.

Success message in adding field to Data model meets color contrast requirements
Resolved in: 24.1
Design Theme: Constellation
In authoring, the green success message that displays after successfully adding a new field to a data model has been updated to meet color contrast reuqirements.

Application name announces only once on focus in My Applications panel
Resolved in: 8.7.6, 8.8.4, 23.1.1, 24.1
Design Theme: Theme Cosmos
When navigating through items in the My Apps panel in the left navigation panel in Cosmos, application names will no longer be announced twice by screen reader.

Date control calendar removed from page markup where not used
Resolved in: 24.1
Design Theme: UIKit, Theme Cosmos
When a date picker control is used in an assignment, it no longer remains hidden at the bottom of the DOM on subsequent screens.

Buttons’ aria-controls attribute update to meet WCAG standards
Resolved in: 24.1
Design Theme: Constellation
Values for the aria-control attributes on OOTB buttons have been update to no longer include invalid values.

Autocomplete results displayed in a list are recognized by ZoomText
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme: UIKit, Theme Cosmos
ZoomText will properly recognize and apply the focus indicator to options in an Autocomplete configured to display results in a list.

Optimized tables with grouping and select all properly update checkbox state
Resolved in: 24.1
Design Theme: UIKit, Theme Cosmos
If a grid is grouped along with a select all checkbox for selecting rows, de-selecting an individual row will properly update the state of the select all checkbox.

Button controls recognized when application sets initial focus
Resolved in: 24.1
Design Theme: UIKit, Theme Cosmos
For the OOTB behavior of setting focus on the first interactive element on a page on load, buttons are also included in the logic of finding the element to place keyboard focus on.

Application header icons receive visible focus and are properly aligned
Resolved in: 24.1
Design Theme: UIKit
Header icons in UIKit and CS applications have visible focus indicators and are properly aligned.

Configured decorative images properly apply helper text value as alt attribute value
Resolved in: 24.1
Design Theme: UIKit, Theme Cosmos
Alt text values will now generate properly via the value provided for helper text on the image’s helper text.

Button controls allow for aria-label configuration in authoring
Resolved in: 23.1.2, 24.1
Design Theme: UIKit, Theme Cosmos
When configuring button controls in Dev Studio, a new configuration option has been introduced to allow for aria-labels and desired value to be generated for the button.

Modal dialog heading is marked up as a semantic heading
Resolved in: 8.8.5, 23.1.2, 24.1
Design Theme: UIKit, Theme Cosmos
In modal dialogs which made use of the pzModalHeader section now generate a semantic heading tag h2 to display the dialog title.

Case details tabpanel in work object no longer focusable
Resolved in: 24.1
Design Theme: Theme Cosmos
In a work object, the case details panel at the bottom of the screen no longer lacks a visible focus indicator and is not focusable by keyboard.

Left navigation focus indicator does not remain on non-focused items
Resolved in: 24.1
Design Theme: Theme Cosmos
The focus indicator for menu items in the left navigation panel of User portal will only apply to the specific element that is focused, not on multiple at a time.

Updated focus indicator applies to case summary panel tabs
Resolved in: 24.1
Design Theme: Theme Cosmos
Tabs in the case summary panel, such as Details/Pulse, have an updated visible focus indicator for both light and dark backgrounds.

Screen flow breadcrumbs are labeled with their status
Resolved in: 24.1
Design Theme: Theme Cosmos
Breadcrumbs in a screen flow which describe the sequence of the case assignments are now labeled with their status in the progress of the case, not just the current step.

All Reports multiselect control can be selected directly with Dragon
Resolved in: 24.1
Design Theme: UIKit, Theme Cosmos
On the Reports screen, the All Reports multiselect can be directly selected by label when using Dragon Naturally Speaking.

Go buttons in work object To Do screen given unique labels
Resolved in: 24.1
Design Theme: Theme Cosmos
In a work object’s To Do screen, Go buttons for individual assignments are uniquely labeled with the assignment title.

Rich text editor toolbar buttons have visible keyboard focus indicator
Resolved in: 24.1
Design Theme: UIKit, Theme Cosmos
When navigating through RTE toolbar buttons, a visible focus indicator will show which element is currently focused.

Keyboard focus in App Studio Privacy Compliance remains on radio buttons on change of value
Resolved in: 24.1
Design Theme: Constellation
When selecting a value for the “Compliance method” on an application Portal rule in App Studio, focus remains on the field when changing the value.

Cookie content privacy dialog contents announced by screen reader
Resolved in: 24.1
Design Theme: Constellation
The contents of the privacy dialog will now be announced by screen reader when present on screen.

Keyboard focus remains in grid after performing Group operation on column
Resolved in: 8.7.6, 8.8.5, 23.1.1, 24.1
Design Theme:
When adding a grid column to a group through the column’s action menu in an optimized table, keyboard focus will no longer be reset out of the grid.

Configured dialogs’ titles reference correct localized value
Resolved in: 8.7.6, 8.8.5, 23.1.1, 24.1
INC source: INC-A18222
INC-263216
Design Theme:
When a field value is used to override a flow action name, assistive technologies will recognize the correct localized value of the flow action as the title of the dialog.

Work Queue Image has proper role and alt text
Resolved in: 8.8.5, 23.1.1, 24.1
Design Theme:
In a work object, a step in the case will denote the assignment owner via a graphic of either a specific operator or work queue. The work queue graphic has received updates so that it can be navigated with via screen reader shortcut keys for images and will properly convey its alt text.

Read-only fields without values convey that there is no value
Resolved in: 8.8.5, 23.1.1, 24.1
Design Theme:
When navigating text on a page using screen readers, read-only properties without any value are conveyed to the user as “No value.”

Left panel Create menu provides expand/collapse state
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
In Theme Cosmos applications, the Create menu button in the left panel now provides the current expand/collapse state to screen readers.

Help Icon with overlay on Focus programmatically associated with configured field
Resolved in: 23.1.1, 24.1, 24.2
Design Theme:
Form fields that are configured with helper text option “Help Icon with overlay on focus” are now associated with the help icon generated at runtime for that field. Screen readers will announce the icon when focused as “Help for [field label] button” rather than “Help button”.

Overflow interactive elements provide proper role, state, and label in Layout Group with tabs
Resolved in: 24.1
Design Theme:
In a Layout group using tabs, icons are introduced when the number of tabs overflows past the width of the configured area to let the user easily move between tabs or select a specific one. These icons now have semantic roles and labels to let assistive technology know their purpose and function. Icons to select tabs to the left/right are actionable and announced by screen readers. The icon to display the list of all tabs in a menu is now keyboard focusable and will present the expand/collapse state to assistive technologies.

Screen reader announces added field for optimized table grouping to the user
Resolved in: 8.7.6, 8.8.4, 23.1.1, 24.1
Design Theme:
A screen reader user will hear an announcement that a new dropdown combobox is available when the user adds a field for grouping in the Group By dialog for optimized tables.

Color contrast increase for placeholder text on controls and disabled links
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
The color contrast ratio for both placeholder text on input fields and disabled links has been updated to meet the contrast ratio of 4.5:1.

Elements in My Worklist widget and Perform harness work area have proper references
Resolved in: 23.1.1, 24.1
Design Theme:
The main region of the Perform harness work area in a case no longer contains a fieldset tag without an associated legend tag.

Text in My Worklist component does not contain invalid reference
Resolved in: 23.1.1, 24.1
Design Theme:
In the Cosmos User Portal Home page, the “My Worklist widget lists current assignments for the operator. The “Task in” plain text no longer references a non-existent ID attribute in the HTML.

Interactive element focus indicator update to meet contrast requirements
Resolved in: 23.1.1, 24.1
Design Theme:
Interactive elements such as buttons, icons, and form controls have had their OOTB focus indicator styles updated to meet visible focus contrast requirements for interactive content.

Dragon user can activate the Select File button by name
Resolved in: 8.8.5, 23.1.1, 24.1
Design Theme:
The Attach Content control launches a modal dialog when activated, allowing users to select one or more files and see them listed. Dragon users can now directly select the “Select file(s)” button by name to activate, along with other commands such as “show links”.

Link accessible and dropdowns labelled in Optimized table group by dialog
Resolved in: 8.7.6, 8.8.5, 23.1.1, 24.1
Design Theme:
The “Add field to group link” in the Group modal dialog for optimized tables is now accessible by keyboard.  Dropdowns corresponding to fields/columns in the table are programmatically labelled.

Ajax container tabs can be closed via keyboard with visible focus
Resolved in: 8.8.3, 23.1.1
Design Theme:
Visible focus styles for the Close icon on a given tab in an Ajax container layout have been added. Users can navigate to the Close icon and activate via keyboard to close the tab.

Aria-expanded reads appropriately on accordion
Resolved in: 8.7.6, 8.8.2, 23
Design Theme:
When a layout group(accordion) is overridden in the application skin and the checkbox is checked for "Collapse all panes on load". Then, the panes will be collapsed on load aria-expand will read appropriately.

Rich text editor keyboard shortcuts context
Resolved in: 23
Design Theme:
Keyboard shortcut icon is now properly associated with the rich text editor name that it is related to.

Menus in mashup can be interacted with keyboard using Enter key
Resolved in: 8.7.6, 8.8.4, 23
Design Theme:
Proper event handlers are present to recognize keyboard actions on menu items in end user portals in applications using mashup.

Rich text editor client-side validation with field name announces
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
Setting configuration to allow for field name to be part of client side validation error message was not working for rich text editor.  This has been resolved by updating the findLabelFor function to get the Rich Text Editor label.

Left navigation menu consistent focus styling on current active navigation item
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
When a page is opened in the Cosmos User portal via an item in the left navigation panel (I.e. Home), the OOTB blue focus state will remain on the currently active item. Bringing focus to other items in the menu while the page is open will no longer leave the focus state on whatever othe menu item was last focused.

Save ‘New View’ overlay title now heading level 2 and title updated
Resolved in: 8.7.6, 8.8.4, 23, 24.1
Design Theme:
When personalizing a table and selecting ‘Add a New View’ or ‘Edit View’ from the dropdown option, JAWS now announces “Table personalization dialog” when the dialog opens followed by the visible heading of the dialog along with the appropriate heading level h2.

Screen reader notification on show/hide optimized table column
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
In the toolbar of an optimized table, the “Fields” button will launch an overlay containing several checkboxes respective to which columns are currently visible in the table. Screen readers will announce whether a given column/field is now visible or hidden when checking or unchecking a checkbox, respectively.

Case Manager portal Assignment links accessible via keyboard
Resolved in: 8.8.4, 23
Design Theme:
Assignment links in the right panel in Case Manager portal in UIKit applications can now be navigated to and activated via keyboard.

Table grouping drag and drop configuration to disable
Resolved in: 8.7.6, 8.8.4, 23.1.1, 24.1
Design Theme:
Drag to reorder is not available to keyboard users for optimized tables. You may ensure that your application does not include operations that users cannot perform by keyboard by turning off the ability to reshuffle columns for tables that you use in the group by overlay. To support this, the pyDragDropCategorizeColumns 'when' rule has been added.  This is set to true by default and setting it false will disable the rule. Disabling this rule must be combined with unchecking "Enable drag to reorder items" (in the operation tab of the repeating dynamic layouts property panel) in pyGridCategorization to fully disable drag/drop. For more information refer to Pega documentation under the subject "Disabling drag and drop in optimized tables".

Logical focus order in modal dialog launched from Attach Content control
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
Focus order for interactive elements in the Attach Content modal dialog (launched from configured control rather than Utilities panel in Cosmos) will proceed top-down, left-right.

Attach Content dialog error messages recognized by screen readers
Resolved in: 8.7.6, 8.8.4, 23
Design Theme:
Error messages that appear in the Attach Content modal dialog in Cosmos in a work object are now announced by screen readers.

Decorative expand/collapse icon ignored by screen reader navigation
Resolved in: 8.7.6, 8.8.4, 24.1
Design Theme:
Decorative expand/collapse icons on collapsible dynamic layout headers can no longer be navigated to when using screen readers in browse/read mode with arrow keys.

Stakeholder widget provides proper role and state for interactive elements
Resolved in: 8.7.6, 8.8.4, 23
Design Theme:
Stakeholders listed in the respective widget in the Utilites panel in Cosmos are now semantic button elements. Activating one will launch a modal dialog containing relevant stakeholder details.

Case stage viewer provides proper role and state for list items and interactive elements
Resolved in: 8.7.6, 8.8.4, 23
Design Theme:
Stages listed at the top of a work object in Cosmos are now semantic button elements. Activating one of these buttons will launch a dialog with further details of the current case life cycle. Icons next to a given stage/step are now labeled properly to provide status context for assistive technologies. Steps listed under a stage are now contained within a list.

Pulse Task error messages recognized by screen readers
Resolved in: 8.7.6, 8.8.4, 23.1.1, 24.1
Design Theme:
Error messages that appear in the create Task component of Pulse are now announced by screen readers.

Launching a landing page brings focus to the title of the page
Resolved in: 8.7.6, 8.8.4, 23
Design Theme:
Keyboard focus will be set on the heading (h1) of landing pages launched from the left navigation menu in Cosmos.

Left panel application list buttons interactable with keyboard and screen reader
Resolved in: 8.7.6, 8.8.4
Design Theme:
When an operator has multiple roles (ex. Author, User) and switches apps in a Cosmos application, a "proceed as" and "go" button are shown after clicking on an app. When using screen reader and selecting "go" via keyboard, the button action will activate as expected.

Case preview initial focus set on close button with further context
Resolved in: 8.7.6, 8.8.4, 23
Design Theme:
Opening the preview for a work object in Cosmos will bring keyboard focus to the first interactive element in the preview panel, the close button. Screen readers will announce the purpose of the button.

Date time dropdown client-side validation errors provided for each field and announced by screen reader
Resolved in: 8.7.6, 8.8.4, 23
Design Theme:
For any required date time control presented as dropdowns (configuration setting), individual error messages are provided for any of the sub-fields left blank as the user navigates through. These error messages are announced by screen readers.

Repeating dynamic layouts (RDLs) across Platform have navigation set to Tab by default
Resolved in: 8.7.6, 8.8.4, 23
Design Theme:
All existing OOTB RDL in Platform as well as others introduced by application authors will have Tab navigation set as the default navigation method rather than Arrow keys.

Disabled menu items are not counted in total list of menu items by screen reader
Resolved in: 8.7.6, 8.8.4
Design Theme:
Disabled menu items are now ignored when screen readers announce the total number of available menu items. For example, in a menu of 5 total menu items with 2 disabled, screen reader users will hear “item x of 3” announced.

Utilities panel widget heading levels are level 3
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
The OOTB 'Followers', 'Files & Documents', 'Stakeholders', 'Tags' headings in the Cosmos utilities panel are now heading level 3 (h3) to align the heading hierarchy on the page with equivalent sections, such as Details.

Pin to Space dialog focus order correction and no loss of focus activating edit icon
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
Interactive elements within the Pin to space dialog now navigate top-down, left-right when moving focus with the Tab key. When selecting the icon for either the Title or Description fields, focus will be set on the now-editable input field.

Pagination links in optimized table provide context for current and total pages
Resolved in: 8.7.6, 8.8.4, 23, 24.1
Design Theme:
The pagination link for the current page will now provide further context to assistive technology as to the total count of pages, “page X of Y”. The ellipses links have been removed, and links to the first and last link are now present. Optimized tables updated with instructions and interactivity enhancements 

Keyboard focus only on column header action menu/actions menu
Resolved in: 8.7.6, 8.8.4, 23, 24.1
Design Theme:
An instructions button is now present in table toolbar. Activating it will launch and overlay containing keyboard navigation instructions for the table. Instructions can be modified and customized to suit application needs. When navigating between column header cells, keyboard focus will only move between a given cell’s respective action menu button. This button is associated with the header label and will also reflect details to screen readers if the column is sorted or filtered. For any cells containing just a single interactive element, focus will be placed directly on the element when focused rather than the outer cell. Navigating to any cells with multiple interactive elements, screen readers will announce “contains controls”. Pressing Enter will allow users to bring focus within the cell and subsequent arrow key presses allow for navigation between the interactive elements. Esc will bring focus back to the cell. Enabling checkboxes within an optimized table with select all functionality is now possible. This has been resolved in Infinity ‘24.1. Support has also been added for being able to check a row checkbox and enable the row header checkbox.

Optimized tables support row headers
Resolved in: 8.7.6, 8.8.4, 23.1.1
Design Theme:
Optimized tables support row header configuration based on the column importance. Within the Table Column Properties configuration, setting the column’s importance to Primary will allow for that column to be designated as a row header for the table. It is strongly recommended to flag the first data column in your table as the Primary for best screen reader experience.

Left panel elements all accessible by Tab key
Resolved in: 8.7.6, 8.8.4, 23.1
Design Theme:
The elements in the Theme-Cosmos left panel (Home, Dashboard, etc.) are now all navigable via the Tab key on keyboard rather than a mix of arrow key/tab key navigation.

Menu items are not concatenated as a single string in JAWS form field list
Resolved in: 8.7.6, 8.8.4, 23
Design Theme:
Menu items will no longer appear as a single string of all items concatenated into one when viewing the JAWS form field list. Only the menu button itself will appear as a field in the list.

Visible ring on interactive header elements in legacy table
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
A visible focus indicator has been added for interactive elements in legacy table headers, including sort, filter, and menu icons. Sort icons are focusable and actionable, allowing to change column sort order when activated.

Reports module general enhancements
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
The Recent Reports table available to managers is now an optimized table and programmatically labeled by a caption. When navigating to any gear icon in the table, screen readers will announce that the button launches a menu along with relevant keyboard navigation instructions. The visual heading of the Report Details dialog (Report Actions menu) is now a semantic h2 element. On the Schedule Report page, Delete icons in the Task Output Processing section are now programmatically associated with its respective row index.

Report table filter component updates to roles, labels, and dialogs
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
The list of filters applied (“Filtered by: “) when viewing a report is no longer marked up as a table. Individual filter links receive focus as the user navigates by Tab. In the Edit filter dialog, focus is placed on the dialog h2 title when selecting a filter link in a report. Checkboxes within are programmatically labeled. In the Select values dialog, Search input field and checkboxes are programmatically labeled.  Performing a search in the dialog will only occur on pressing enter (either the input itself or the icon) rather than immediately upon typing. When search occurs, focus moves to the first checkbox in the results list. When editing a date filter, the Time Periods selection box is programmatically labeled. In the Calculation builder dialog, function parameter elements are coded as buttons and interactable via keyboard. Input fields have programmatic labels.

Reports list table component updates
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
Report tables are now programmatically labeled by the report title. Action menus for column headers are coded as menu buttons and provide screen reader users context that activating will open the menu. Each action menu is programmatically associated with its respective column header label. In the Appearance modal dialog (actions on table column), input fields have programmatic visible labels. In the Summarize modal dialog (action on table column), checkboxes have programmatic visible labels.

Reports summary table component updates
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
Expand collapse icons provide state (expanded/collapsed) to assistive technologies and is actionable via keyboard to expand or collapse. Summary tables no longer have tabstops on the first cell of each row. Tab stops are limited to row values and expand/collapse icons. Row values are coded as links and are actionable via keyboard, labeled by the hierarchy path. Rows that are actionable via mouse (usually to drill down) are now actionable with keyboard Enter key.

Create menu provides current state for screen readers
Resolved in: 8.8.4, 23.1.1, 24.1
Design Theme:
Attributes on the Create menu in the left navigation panel of Cosmos applications have been updated to provide expand/collapse state for assistive technologies.