Symptoms

• After updating database SQL version from 2012 to 2016, the application fails to open a case.
• Opening the properties of any UI component in a section throws pzSectionBody_1() error.
• Launching a portal fails with pzSectionBody_1() error.
• Unable to render configuration and load rule form for button controls in a section.

Error

error: buildWhiteList_1(); pzSectionBody_1();

Explanation 

A defect or configuration issue in the operating environment. The error is due to corrupted Out-Of-The-Box (OOTB) section or Application-Based Assembly (ABA) cache.

Environments

The problem was reported in the following environments:

• Pega Platform™ 8.1.7
• Pega Platform 8.4.2 on-premises
• Pega Platform 8.5.2 in Client Cloud
• Pega Platform 8.6.2 on-premises
• Pega Platform 8.7.2 in Pega Cloud® services 2.23.4
• Pega Platform 8.7.3 in Pega Cloud services 2.23.4

Solutions

If the OOTB section is corrupted, perform the following local change:

1. Execute revalidate operation on the pzAssemblePreprocess rule under Rule-HTML-Section.
2. Save the pzAssemblePreprocess rule using pzInsKey.
3. Pass the rule to BulkValidateSave activity from Pega-SystemArchitect ruleset.
4. Sign out of application.
5. Sign into application.

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