Learn about the new support ticket model, including support ticket types and best practices for completing the ticket form.

Update:  Based on feedback from Pega and other users, Microsoft has released an update to Edge, version 113.0.1774.42, that reverts the change that affected Pega RPA’s ability to work with Edge version…

Learn how to integrate OpenAM with Deployment Manager to facilitate communication between candidate-to-orchestrator and orchestrator-to-orchestrator.

Find installation and update information by following this documentation roadmap for Pega Platform 8.8.2 patch release information.

Urgent Action Required:  Pega Robotic Process Automation [RPA] and Workforce Intelligence Clients ONLY Pega continually works to implement security controls designed to protect client environments. With…

Understand what the Pega Ping service is and how to work with it.

My Support Portal Feature Impacted How to get Support Support@Pega Client Handbook Feature Impacted Review the list of Pega features below to help you select the relevant feature for the problem you are…

Learn the symptoms and root causes of issues related to Rule-Utility-Function (RUF) in your Pega applications and how to diagnose them to prevent and resolve them.

In this Global Client Support (GCS) video created by Atikant Sinha @sinha3 , you will learn how to save time by using Query runner to debug and troubleshoot database issues. Enabling and using Query…

Learn how to prevent and resolve frequently occurring DateTime issues in your Pega applications.