Understand HTTP status codes to support the troubleshooting of failed responses to an HTTP requests and responses. Learn about different response status codes by reviewing examples of commonly reported…

Learn about the report query runtime restriction, why it exists, and how to request an extended query runtime.

Learn how to avoid updates to the pr_operators table when basic authentication is enabled for service operators such as Service-REST rule, signetAPI operator, and so on.

Learn how to troubleshoot common Search issues in your Pega deployment. Search in the Pega Platform is implemented with Elasticsearch.

Learn how to avoid or resolve issues related to the limitations of PDF inline previews used in the Attachment gadget, the Document gadget, and the Pulse gadget.

Learn how to troubleshoot Search and Indexing issues by gauging the health of Elasticsearch cluster and shards.

Learn how to troubleshoot Rich Text Editor issues including the spell checker.

In this Global Customer Support (GCS) video created by Laura Al-Richane (@alril), Piotr Bak (@Piotr) and Jakub Stando (@Jakub), you will learn how to use the Cluster Management functionality in Pega 7.4…

In this Global Customer Support (GCS) video created by @Rett_Hean_GCS, you will learn how to trace offline mobile applications. These techniques are useful when debugging your mobile applications and…

Do not disable the Push Notification feature unless assisted by Pega Product engineers and Global Client Support engineers. Correct your misperceptions about Push Notifications degrading performance. Get…