Issue User’s session is lost due to an application node shutdown. User attempts to release the lock the prior session holds on a work object. However, the lock does not get released. Symptoms and Impact…

Pega engineering has discovered two product issues for clients that delete an Action with Engagement Policies or Withdraw a Standard Change Request (CR) for an internal outbound treatment.   Until these…

Issue Percentage field values display incorrectly in the exported Microsoft Excel file of the Insight.   Symptoms and Impact Percentage field values in the exported Excel file do not match the values…

Learn how to resolve an issue related to a dependency resolution problem on Weblogic servers. There is no evidence that all clients on WebLogic will encounter this issue, but any NoClassDefFoundError…

Email Triage system in Pega Platform 24.2.0 To ensure seamless communication and accurate case management, the Email Triage system intelligently associates user replies with their original triage cases.…

Learn how to resolve issues related to the Calendar control in your Pega applications. The scenarios describe issues with Calendars that users have reported in Pega Patch releases ranging between 23.1.1…

Executive Summary Pega has identified three situations in Customer Decision Hub (CDH) 24.2 where contact policies may not be enforced when combined with multi-level decisioning, such as Customer vs…

Issue Constellation Work portal fails to load if it has references to insights that have subsequently been deleted. Symptoms and Impact Landing page fails with the following error: Show Page automation…

Issue  UDF libraries become invalid after upgrading to Pega Platform 24.2.1 and later versions when running on an Oracle database. The UDFs install correctly, but the Oracle database cannot validate them…

Issue When using a Norwegian locale and browser setting, date control properties display as "undefined" instead of displaying date values.   Symptoms and Impact Every user session has a locale…