Using your Pega Account Profile to set up Alerts and Emails Pega continuously works to improve client communication processes. As such, we have expanded the available tag sets to allow you to get…
If you want to suggest a change to Pega content on sites like Pega Documentation, Pega Academy, and Pega Support Center, you can provide feedback. When providing feedback, it is important to provide…
Overview of open case statuses for Incidents and Issues Status Name Definition Next Action New-draft When ticket intake has initiated but client has not submitted yet. After 30 days, new-draft tickets…
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