Ever wonder why a particular Action didn't make it to you customer - or even why it did? Say hello to Action analysis, the newest addition to the Customer Decision Hub that doesn't just show you…

Problem Statement In a Pega application, a screenflow is configured with 5 assignment shapes (screens). The Start shape of the screenflow is routed to a work queue. When an operator picks up the case from…

Think of Local like a rough paper you keep on the side while doing a math problem: You do your calculations there. Once you’re done, you throw it away. No one outside the exam hall will ever see it. While…

In Theme Cosmos, the user experience of viewing and working on a single/multiple case processing’s really intuitive and easy to work through. One of the cool and easiest way’s is to use the preview panel …

I have done a POC regarding Log management using ELK Stack. I have converted pegarule.log to pegarules.JSON.log using JSONAppender in the server itself I am using pega version 8.6  In the server we have …

Introduction Understanding the out-of-the-box case statuses in Pega is fundamental for developers and business analysts alike, as these statuses dictate the lifecycle of a case, influence reporting, and…

Introduction Pega offers several data access patterns—Embedded, Reference, and Query—each designed for distinct use cases. While these patterns are powerful individually, real-world scenarios frequently…

Use Case: Organizations want to improve security by automatically logging out users after a period of inactivity. This reduces the risk of unauthorized access if a user leaves their workstation unattended…

Introduction In application development, ensuring data integrity is paramount. When dealing with lists of data, such as a list of products in an e-commerce application, robust validation mechanisms are…

Use case: Users wanted reference parent case info from the child case's tab in summary pannel. Configuration details: 1. Create a "Case Reference" type field (e.x. MyParentCase) which…