Issue User’s session is lost due to an application node shutdown. User attempts to release the lock the prior session holds on a work object. However, the lock does not get released. Symptoms and Impact…

Radio buttons are a commonly-used component in Pega and around the web to let users select a value from a set range of available options. When a screen reader user brings keyboard focus to a radio button…

Dragon Naturally Speaking is a speech recognition software that enables users to dictate text and perform mouse and keyboard-based commands on their desktop. Users can directly interact with actionable…

Pega engineering has discovered two product issues for clients that delete an Action with Engagement Policies or Withdraw a Standard Change Request (CR) for an internal outbound treatment.   Until these…

Issue Percentage field values display incorrectly in the exported Microsoft Excel file of the Insight.   Symptoms and Impact Percentage field values in the exported Excel file do not match the values…

When creating a case type in a Constellation application, authors can designate a process as a multi-step form. The main purpose of such forms is to divide a single assignment that captures many fields…

Learn how to resolve an issue related to a dependency resolution problem on Weblogic servers. There is no evidence that all clients on WebLogic will encounter this issue, but any NoClassDefFoundError…

Email Triage system in Pega Platform 24.2.0 To ensure seamless communication and accurate case management, the Email Triage system intelligently associates user replies with their original triage cases.…

Learn how to resolve issues related to the Calendar control in your Pega applications. The scenarios describe issues with Calendars that users have reported in Pega Patch releases ranging between 23.1.1…

Executive Summary Pega has identified three situations in Customer Decision Hub (CDH) 24.2 where contact policies may not be enforced when combined with multi-level decisioning, such as Customer vs…