Frequently Asked Questions on the Pega Global Support application - My Support Portal.

Pega continually works to implement security controls designed to protect client environments.  With this focus, Pega has issued patch releases for one medium security vulnerability in Pega Platform. …

Launchpad Quick Links Launchpad Roles Your Role as A Provider Where to get support Additional Resources   This document outlines how Providers can get support for Launchpad, including how to submit…

Pega continually works to implement security controls designed to protect client environments.  With this focus, Pega has issued patch releases/hotfixes for one Critical security vulnerability in Pega…

Issue Uploading an attachment with special characters in its filename results in the retrieved file displaying hexadecimal values instead of special characters. For example, ‘myFile(1).txt’ appears as ‘…

In HTML, scrollable regions are introduced by adding an overflow property to an HTML element through CSS. If an HTML element contains more content than it can display within its defined width and height,…

Pega Platform uses the PD4ML library to generate PDFs from HTML markup. Learning about library limitations and the available hotfixes can help you ensure a more reliable PDF generation process. Note: You…

When using Document Based Attachments, and custom attachment validation is implemented, attempting to re-upload an attachment after a validation failure results in a pySameAsCurrentStage error.

Issue After updating to Pega Infinity™ 24.2.2 an incorrect message displays in the Case Audit History. Symptoms and Impact History entries for manual and automatic assignment and stage transitions which…

Tabs are a set of layered sections of content, known as tab panels, that display one panel at a time. Each tab panel is associated with a tab element that, when activated, reveals the corresponding panel…