Question
Areteans
GB
Last activity: 26 Dec 2018 0:37 EST
You are not authorized to view this Page message coming for many Knowledgebase articles
Hi,
Probably this is not the best place to raise such query, but I am not able to view many Knowledge base articles in community and getting the message : you are not authorized to view this page.
Like when i am truing to read the article of this URL, : https://community.pega.com/knowledgebase/articles/how-process-commander-assembles-application-ruleset-list , I am getting that error.
Any help would be appreciated.
Accepted Solution
Pegasystems Inc.
US
So sorry for the delay. We had an issue where content was viewable to users it shouldn't have been. This content is over 10 years old so it's no longer published. I apologize for any inconvenience.
Thank you!
Pegasystems Inc.
IN
Hi Shuvadeep,
Apologies for any inconvenience caused to you.
As you rightly mentioned, currently there are viewing restrictions for this article. I will connect with the right team and update the thread with the progress.
Appreciate your patience in this regard.
Thanks!
Updated: 28 Nov 2018 11:23 EST
Pegasystems Inc.
US
Hi @ShuvadeepD,
Thanks for sharing this with us. May I ask how you came about to this URL that isn't published for external users? Did it show up in a search?
Thanks!
Areteans
GB
Hi Marissa,
I got article by navigating to this url : https://community.pega.com/knowledgebase/capabilities/security and then selecting security article index.
Here is a snap of the same, link highlighted in red box.
articles were present under this page.
Strangely though, since today morning I am not able to find those articles (which had access denied error messages) under same link.
Perhaps link to those articles are hidden from external users now.
Accepted Solution
Pegasystems Inc.
US
So sorry for the delay. We had an issue where content was viewable to users it shouldn't have been. This content is over 10 years old so it's no longer published. I apologize for any inconvenience.
Thank you!